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Service bulletin SSM-67477

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10079180
Published by NHTSA2016-09-02
Manufacturer's numberSSM-67477
Manufacturer's date2013-08-28
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM

NHTSA's summary

"ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT THE MESSAGE ‘SMART KEY BATTERY LOW’ IS DISPLAYED ON THE INSTRUMENT PACK WHEN THE KEY HANDSET REMOTE IS OPERATED. CAUSE: CURRENTLY UNDER ANALYSIS. ACTION: REPLACE THE KEY HANDSET AND SUBMIT AN EPQR, WHERE THE CUSTOMER HAS REPORTED THE CONCERN WITHIN THE FIRST 12MONTHS OF SERVICE ON THE FOLLOWING MY ONWARDS VEHICLES ONLY: 13 MY XF / 12-13MY XJ"

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, 12-volt battery, Instrument cluster

Vehicles listed
JAGUAR XF2013
JAGUAR XJ2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
DVD134062023-01-03. Service bulletin. This update contains an enhancement to the TPMS - Tire Pressure Monitoring System
7-081USA2023-01-03. Service bulletin. A vehicle exhibiting sudden loss of brake fluid will illuminate a red BRAKE telltale warning
JTB00354NAS12022-11-21. Service bulletin. Instrument Cluster / Touch Screen and Headlamp Flicker.
J020NAS12022-07-25. Service bulletin. Instrument Cluster Telltales.
JTB00545NAS12019-05-13. Service bulletin. The Central locking/unlocking feature may not operate after disconnecting and connecting the vehicle startup battery.
SSM742852019-03-25. Service bulletin. Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
SSM740482018-11-13. Service bulletin. Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SSM738242018-06-11. Service bulletin. Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Midtronics EXP-1080 can be used for PD1 and battery checks.
JTB00566NAS22017-12-14. Service bulletin. An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.
SSM718032017-05-11. Service bulletin. "ISSUED MAY 2014: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY FROM SDD RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD."