WenmarOpen by Wenmar Pro

Service bulletin SSM-67697

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10079181
Published by NHTSA2016-09-02
Manufacturer's numberSSM-67697
Manufacturer's date2013-08-28
NHTSA componentEQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT

NHTSA's summary

"ISSUE: JAGUAR ENGINEERING HAVE BEEN MONITORING REPORTS FOR LACK OF COOLING FROM THE AIR CONDITIONING SYSTEM ON SOME HIGHER TIME IN SERVICE VEHICLES, WHERE INSUFFICIENT PERFORMANCE OF THE AIR CONDITIONING COMPRESSOR HAS BEEN FOUND TO BE THE ROOT CAUSE OF THE ISSUE. COMPRESSOR PART NO. C2D2790 & C2Z4345 ACTION: THE COMPRESSOR SUPPLIER IN CONJUNCTION WITH JAGUAR ENGINEERING HAVE MADE IMPROVEMENTS TO THE COMPRESSORS TO IMPROVE THEIR SERVICE LIFE AND RELIABILITY, AND TWO IMPROVED COMPRESSORS HAVE BEEN SUPPLIED TO PARTS OPERATIONS C2D2790 SUPERSEDES TO C2D38105 C2Z4345 SUPERSEDES TO C2D38106. PLEASE ENSURE THAT THE LATER PART NUMBER IS FITTED TO ANY VEHICLE THAT IS SUFFERING FROM LACK OF COMPRESSOR PERFORMANCE."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories, Heating and air conditioning

Vehicles listed
JAGUAR XF2009, 2010, 2011, 2012, 2013, 2014
JAGUAR XJ2010, 2011, 2012, 2013, 2014
JAGUAR XK2009, 2010, 2011, 2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V3890002014-07-01. EQUIPMENT:OTHER:LABELS; TIRES:TEMPORARY/EMERGENCY SPARE TIRE
14V1230002014-03-14. EQUIPMENT:OTHER:LABELS
11V6040002011-12-28. EQUIPMENT:OTHER:LABELS
09V3160002009-08-07. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM720272023-02-06. Service bulletin. Issue with iPhone 5 and 5S, and any iPods that use the lightning connector.
SSM720122023-02-06. Service bulletin. Incorrect diagnosis of Bluetooth connectivity
SSM719982023-02-06. Service bulletin. Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
SSM71995Attachme2023-02-06. Service bulletin. Damaged Armrest Liner
SSM71995Attachme2023-02-06. Service bulletin. Damaged Armrest Liner
SSM71995Attachme2023-02-06. Service bulletin. Damaged Armrest Liner
SSM71995Attachme2023-02-06. Service bulletin. Damaged Armrest Liner
SSM71995Attachme2023-02-06. Service bulletin. Damaged Armrest Liner
SSM71995Attachme2023-02-06. Service bulletin. Damaged Armrest Liner
SSM71995-22023-02-06. Service bulletin. Damaged Armrest Liner