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Service bulletin SSM-68237

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10080321
Published by NHTSA2016-09-16
Manufacturer's numberSSM-68237
Manufacturer's date2013-09-13
NHTSA componentSTRUCTURE:BODY:ROOF AND PILLARS

NHTSA's summary

"ISSUE: CREAK NOISE HEARD FROM REAR EDGE OF ROOF MOVING /OPENING PANEL IN A CLOSED POSITION WHEN DRIVING OVER UNEVEN SURFACES. BETWEEN THE VIN RANGE OF V24464 TO V59436 CAUSE: MOVING PANEL REAR EDGE INTERIOR TOOTH FEATURE COMING IN TO CONTACT WITH THE ROOF FRAME WHEN CLOSED. EACH TOOTH ON THE REAR EDGE OF THE MOVING PANEL IS APPROXIMATELY 15MM IN LENGTH"

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame

Vehicles listed
JAGUAR XJ2010, 2011, 2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM71981Attachme2023-02-06. Service bulletin. Undertray Rework to Remove Gaitor Foul
SSM703782023-01-09. Service bulletin. No Communication with Chassis Control Modules after reconnecting battery. Chassis.
SSM71358Attachme2022-12-12. Service bulletin. Door veneer speaker noise ` t izz / buzz`
SSM68237Attachme2022-11-28. Service bulletin. XJ Moving Panel Rear Edge Tooth Feature Removal
SSM682372022-11-28. Service bulletin. XJ Moving Panel Rear Edge Tooth Feature Removal
JTB00339NAS22022-11-21. Service bulletin. 'Hood Open' Message Displayed on Instrument Cluster
JTB00339NAS12022-11-21. Service bulletin. 'Hood Open' Message Displayed on Instrument Cluster
JTB00368NAS12022-11-14. Service bulletin. Panoramic Roof 'Creak' Noise While Driving with Roof Opening Panel Closed
6237NAS2022-06-27. Service bulletin. Panoramic Roof Cross Car Seal Adrift From Home Position.
K197-NAS12022-06-21. Service bulletin. Instrument Panel Upper Section Replacement.