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Service bulletin JTB-00312-NAS-1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10079245
Published by NHTSA2016-09-02
Manufacturer's numberJTB-00312-NAS-1
Manufacturer's date2013-09-30
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

"SITUATION: THE TOUCH SCREEN MAY BE BLANK AFTER STARTING THE ENGINE. CAUSE: THIS MAY BE CAUSED BY A VOLTAGE HANDLING ISSUE AT START UP."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system

Vehicles listed
JAGUAR XF2013
JAGUAR XJ2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V2920002014-06-02. ELECTRICAL SYSTEM:SOFTWARE
12V5710002012-12-07. ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM76412 - 10MAR262026-04-06. Other. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
TUCC_APR2025_182025-05-05. Other. Leaking windshield that caused the water ingress on the electrical component.
SSM720222023-02-06. Service bulletin. Seat Module DTC diagnostic help - Seats not moving in one direction
SSM719742023-02-06. Service bulletin. Diagnosing the BMS when DTC B11DB-87 is logged.
SSM719172023-02-06. Service bulletin. vehicles with battery charging warning lamp illuminated
SSM719152023-02-06. Service bulletin. Instructions for jump starting vehicles with discharged battery?s
SSM71869Attachme2023-02-06. Service bulletin. Unable To Unlock / Start Vehicle With Smart Key 13 & 14MY only
SSM71869Attachme2023-02-06. Service bulletin. Unable To Unlock / Start Vehicle With Smart Key 13 & 14MY only
SSM718692023-02-06. Service bulletin. Unable To Unlock / Start Vehicle With Smart Key 13 & 14MY only
SSM718532023-02-06. Service bulletin. Remote Function Actuator Module (RFA) hardware recovery process