Service bulletins for the 2022 Ford Mustang Mach-E
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
224 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
Only bulletins with component: Equipment and accessories are shown. Show all
| TSB 24-2058 | 2024-04-03. Service bulletin. STRUCTURE; EQUIPMENT. Some 2021-2023 Mustang Mach-E vehicles may exhibit a wind noise from the exterior mirror/A-pillar area when driving at or above 64 km/h (40 mph). This may be due to poor sealing of the lower mirror foam and the glass top run foam.. Some 2021-2023 Mustang Mach-E vehicles may exhibit a wind noise from the exterior mirror/A-pillar area when driving at or above 64 km/h (40 mph). This may be due to poor sealing of the lower mirror foam and the glass top run foam.. |
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| TSB 24-2034 | 2024-04-03. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. 2021-2023 Mach-E vehicles may exhibit the drive mode default to normal mode while driving and <Drive Mode Not Available> message displays in the center display screen with or without Diagnostic Trouble Code (DTC) U0253 stored in the ABS module. This may be due to the software in the APIM. |
| SSM 52280 | 2024-03-05. Service bulletin. EQUIPMENT. Some 2021-2024 Mustang Mach-E, 2022-2024 E-Transit/F-150 Lightning vehicles may have diagnostic trouble code (DTC) P1A3C stored in the off-board charger controller module (OBCC). The P1A3C is commonly set due to an interruption of the direct current (DC) fast charging process and should be disregarded. All other DTCs stored in the OBCC are to be addressed using applicable publications and/or normal diagnostics found in Workshop Manual, Section 414-03B. |
| TSB 24-2002 | 2024-02-06. Service bulletin. VISIBILITY:REARVIEW MIRRORS/DEVICES; EQUIPMENT. Some 2021-2023 Mustang Mach-E vehicles built on or before 04-Dec-2023 may exhibit a wind noise from the exterior mirrors/A-pillar area when driving at or above 40 mph (64 km/h). This may be due to poor sealing of the lower mirror foam and the glass top run foam. |
| TSB 23-2389 | 2024-01-05. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Some 2021-2022 Mach-E vehicles may experience an exterior charge status indicator not illuminating the blue charging segments after an over the air (OTA) update. This may be due to the software in the SYNC module (APIM). To correct the condition, follow the Service Procedure steps to reprogram the APIM. NOTE: The APIM software update that addresses the symptom listed in this bulletin may have been sent via Ford Power-Up software updates delivered over- the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply. |
| TSB 23-2388 | 2024-01-05. Service bulletin. EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; EQUIPMENT. Some 2021-2023 Mach-E vehicles built on or before 29-May-2023 may experience an alarm activation even after the motion sensor function has been disabled through the pop-up menu at ignition off. This may be due to the software in the SYNC module (APIM). To correct the condition, follow the Service Procedure steps to reprogram the APIM. NOTE: The APIM software update that addresses the symptom listed in this bulletin may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply. |
| OTA SU6 P3MACHE | 2023-12-07. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Software Update SU6 P3 for 2021-2023 MACH E vehicles is now available. Quality Improvements include: - Enable electric return of hood latch release actuator - Corrects erroneous "frunk service required" warning post OTA. - Corrects alarm going off during an OTA download . - improved interior windsheld fogging and heater performance when driving in freezing temperatures - Improved Cold DC Fast Charging and heat sharing/smart heating. - Removal of cause of chime related DTC set against AHU. - Hands-Free to BlueCruise text update. - Adds 3 chimes for Over Speeding situation. - Adds chime for speed limit change. - Adds text box "Hold for Speed Warning OFF" - Introduces a more aggressive series of hood ajar warnings/chimes that trigger at lower speed than the current implementation - The customer is instructed to exit the vehicle when a battery hazard is detected. - IPC software addressing traction control toggle, BLIS and ISA presonaliztion, MyTrip distance reset, Low Tire pressure incorrect reading, and PWM buzz noise elimination. - Provides Yield and No Entry graphic display for Traffic Sign recognition. - Removes Tollbooth Mode - Adds a "some display features may be temporarily unavailable" message to the SYNC screen when a SYNC update is installing. - Profiles (Enhanced Memory) will not be stuck as Guest - Improved "Ask on Exit" pop- up functionality - Selectable Drive Modes - prevent default to normal mode due to loss of communication with SYNC - Improved charge status indication feedback while plugged in. |
| TSB 23-2360 | 2023-12-05. Service bulletin. EQUIPMENT. This article supersedes TSB 21-2307 to update the Service Procedure. Some 2021-2023 Mustang Mach-E vehicles built on or before 29-Sep-2023 may experience a water leak into the liftgate. This may be due to water intruding past the seals on the liftgate mounted rear lamp assemblies. To correct the condition, follow the Service Procedure to seal the lamp cavities. |
| 22P31 Re-engage | 2023-11-09. Service bulletin. EQUIPMENT. Recall re-engagement email to customers who have not completed their recall. The message will provide a link to the Ford VIN recall look up tool to show the customer open recalls on their vehicle. |
| 22B48 Re-engage | 2023-11-09. Service bulletin. EQUIPMENT. Recall re-engagement email to customers who have not completed their recall. The message will provide a link to the Ford VIN recall look up tool to show the customer open recalls on their vehicle. |
| SAN-Vol1 I1 | 2023-08-16. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information. |
| SSM 51776 | 2023-07-12. Service bulletin. EQUIPMENT; BACK OVER PREVENTION: CAMERA SYSTEM. Some 2021-2023 Mustang Mach-E/F-150, 2022-2023 Expedition/Navigator and 2023 Corsair vehicles may exhibit a Driver Monitoring Camera Blocked message and/or DTCs B115E:97, B15E1:97 and/or B15E2:97 stored in the driver status monitor camera module (CMR). These DTCs should be disregarded unless it is a DTC with a status byte 8F. Other status bytes should be disregarded as they may be caused by a camera obstruction such as driver position, aftermarket devices or dust on the camera. To clear the DTCs, remove anything obstructing the view of the camera and light emitting diodes (LEDs), place the steering wheel in the center position and close the driver door. Connect Ford Diagnosis and Repair System (FDRS) and clear the DTCs. Turn the ignition off and wait 10 seconds. Turn the ignition on and wait 1 minute. Perform the CMR self-test and reevaluate if DTCs persist. |
| SSM 51727 | 2023-06-21. Service bulletin. LATCHES/LOCKS/LINKAGES; EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; ELECTRICAL SYSTEM:SOFTWARE. Some 2021-2023 Mustang Mach-E vehicles built on or before 21-Apr-2023 may exhibit a false alarm activation and/or warning message in the FordPass application when the doors are locked. This may be due to the software in the door latch control module E (DCME), door latch control module F (DCMF), door latch control module G (DCMG) and/or door latch control module H (DCMH). To correct the condition, download and run the door control module software update application for each module one at a time using the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 58219A65 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| TSB 23-2137 | 2023-05-24. Service bulletin. EQUIPMENT; LANE DEPARTURE: LANE KEEP: STEERING ASSIST. Some 2021-2023 Mustang Mach-E vehicles may exhibit various driver assistance system warning messages or inoperative features and/or Diagnostic Trouble Code (DTC) U3000:49 stored in the Image Processing Module A (IPMA) that will not clear and not be stored in the vehicle's history. DTC C1001:31 and/or U3000:89 may be stored in the IPMA, but may have recently been cleared and stored in the vehicle's history. This may be due to a connection issue between the IPMA Camera and the IPMA. To correct the condition, perform the following service procedure to repair the connection and reset the IPMA. |
| SSM 51610 | 2023-05-24. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Some 2021-2023 Mustang Mach-E vehicles may experience minor damage to the high voltage battery (HVB) tray as a result of coming contact with road debris and/or other outside influences. Workshop Manual (WSM), Section 414-03A has been updated to include new topics for inspection, repair and replacement of the HVB tray. These new topics should be used to help determine severity of damage and an appropriate repair direction for the HVB tray. If inspection per the WSM determines that the HVB tray requires replacement, the HVB battery trays for standard and extended range have been released for service as a lower cost repair option. Standard range HVB tray - LJ9Z-10732-E. Extended range HVB tray - LJ9Z-10732-D. When an HVB tray is replaced, a new high voltage battery serial number label must be obtained as directed in the WSM and installed in the location indicated. |
| SSM 51589 | 2023-05-16. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Some 2021-2023 F-150/Mustang Mach-E/Edge vehicles may exhibit a concern of Android Auto unable to wirelessly connect and/or Android phones rebooting when connected to the vehicle via USB. This is due to a concern with the Google application on the customers device. Google has released a fix for these concerns. For Android phones not connecting wirelessly, request that the customer update their Android Auto version to 6.1 or later. For customers who's Android phone reboots when connected via USB, request that the customer update their Chrome application to 88.0.4324.181 or later. The customers service provider should be able to assist customers having difficulty updating their device. This is not a warrantable repair. |
| TSB 23-2040 | 2023-03-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Some 2021-2022 F-150 built on or before 19-May-2022, Mustang Mach-E built on or before 04-May-2022 and 2022 Expedition/Navigator vehicles built on or before 13-May-2022 may exhibit various driver assistance system warning messages or inoperative features and/or diagnostic trouble codes (DTC) U3000:49, U3000:89, U2107:68, C1001:54 and/or C1001:78. This may be due to software in the IPMA. To correct the condition, follow the Service Procedure to reprogram the IPMA to the latest level. |
| SSM 51315 | 2023-02-02. Service bulletin. EQUIPMENT:ELECTRICAL. Some 2021-2023 Mustang Mach-E vehicles may experience minor damage to the high voltage battery (HVB) tray as a result of coming contact with road debris and/or other outside influences. Workshop Manual (WSM), Section 414-03A has been updated to include new topics for inspection, repair and replacement of the HVB tray. These new topics should be used to help determine severity of damage and an appropriate repair direction for the HVB tray. If inspection per the WSM determines that the HVB tray requires replacement, the HVB battery trays for standard and extended range have been released for service as a lower cost repair option. Standard range HVB tray - LJ9Z-10732-E. Extended range HVB tray - LJ9Z-10732-D. |
| TSB 22-2494 | 2023-01-05. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. This article supersedes TSB 22-2105 to update the vehicles affected, issue, action, and service procedure. Some 2021-2022 F-150/Mach-E and 2022 Expedition/Navigator vehicles equipped with BlueCruise/ActiveGlide may experience loss of BlueCruise/ActiveGlide hands-free driving mode availability. This may be due to an expired BlueCruise/ActiveGlide map file in the gateway module (GWM). To correct the condition, follow the Service Procedure to update the GWM. |
| 22P08 S2 | 2022-11-01. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Certain 2022 Model Year Expedition/Navigator, 2021-2022 Model Year F-150 and Mach-E Vehicles Equipped with Ford/Lincoln Co-Pilot and BlueCruise/ActiveGlideBlueCruise/ActiveGlide Maps Expiration REASON FOR THIS SUPPLEMENT The technical instructions have been updated with additional details and screen shots to assist in successfully updating the gateway module (GWM) and BlueCruise/ActiveGlide Maps. Additional population has been added to the affected vehicles with updated build dates. Added requirement to verify through PTS that the Field Service Action (FSA) is still open (OASIS) and the vehicle has not already received the OTA update |
| SSM 51146 | 2022-10-25. Service bulletin. EQUIPMENT:ELECTRICAL. Some 2021-2022 Mustang Mach-E vehicles may exhibit a concern where the vehicle is unable to be charged with the mobile charger. This may be due to a broken charge handle latch. To correct the condition, replace the mobile charger. For claiming, use causal part 10B706 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| OTA 21B36 | 2022-10-04. Service bulletin. EQUIPMENT:ELECTRICAL. Customer Satisfaction Program 21B36 for 2022 Model Year Mustang Mach-E vehicles is now available. Quality Improvements Include: Improvements to "Phone As A Key" software to help improve reliability and reduce potential Bluetooth disconnections. |
| SSM 50994 | 2022-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some 2021-2022 Mustang Mach-E, 2022 Expedition/F-150 Lightning vehicles equipped with the 15.5 inch center display screen may experience a blank or inoperative screen with an accessory protocol interface module (APIM) diagnostic trouble code (DTC) B108E:01 present. A touch-beep may be heard when pressing the center display screen in screen region where a soft button is expected to be displayed even though nothing is displayed on the center display screen. This concern may be intermittent and resetting the SYNC module (APIM) may temporarily restore screen function. To correct this condition, follow the Workshop Manual Section 415-00 to replace the 15.5 inch center display screen. For claiming, use base part 10D885 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| OTA SU3 P1 MME | 2022-08-04. Service bulletin. EQUIPMENT:ELECTRICAL. Software Update 3 Part 1 for 2021-2022 Model Year Mustang Mach-E vehicles is now available. Quality Improvements Include: Subscription service fixes |
| TSB 22-2295 | 2022-07-28. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Some 2021-2022 F-150, Mustang Mach-E and 2022 Expedition/Navigator vehicles may exhibit various driver assistance system warning messages or inoperative features and/or diagnostic trouble codes (DTC) U3000:49, U3000:89, U2107:68, C1001:54 and/or C1001:78. DTC B1578:78 may also set after an image processing module A (IPMA) on-demand self test is performed. This may be due to software in the IPMA. To correct the condition, follow the Service Procedure to reprogram the IPMA to the latest level. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.