Service bulletin SSM 51589
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10236023 |
| Published by NHTSA | 2023-05-16 |
| Manufacturer's number | SSM 51589 |
| Manufacturer's date | 2023-05-02 |
| NHTSA component | EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE |
NHTSA's summary
Some 2021-2023 F-150/Mustang Mach-E/Edge vehicles may exhibit a concern of Android Auto unable to wirelessly connect and/or Android phones rebooting when connected to the vehicle via USB. This is due to a concern with the Google application on the customers device. Google has released a fix for these concerns. For Android phones not connecting wirelessly, request that the customer update their Android Auto version to 6.1 or later. For customers who's Android phone reboots when connected via USB, request that the customer update their Chrome application to 88.0.4324.181 or later. The customers service provider should be able to assist customers having difficulty updating their device. This is not a warrantable repair.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories
| FORD EDGE | 2021, 2022, 2023 |
|---|---|
| FORD F-150 | 2021, 2022, 2023 |
| FORD MUSTANG MACH E | 2021, 2022, 2023 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 24V852000 | 2024-11-08. EQUIPMENT:OTHER:LABELS |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| TSB 24-2126 | 2024-05-04. Service bulletin. This article supersedes TSB 24-2093 to address the revised software and include affected 3.5L FHEV vehicles. Some 2021-2023 F-150 vehicles equipped with a gasoline, hybrid or flex fuel engine (non-Lightning) except 2023 F-150 with 3.3L may exhibit inoperative A/C, lack of air flow, blows warm, and/or evidence of the evaporator freezing. This may be due to the software level of the PCM and heating, ventilation and air conditioning (HVAC) module. |
|---|---|
| TSB 24-2116 | 2024-05-04. Service bulletin. Some 2023 F-150 vehicles equipped with a 3.5L PowerBoost engine may exhibit a Trailer Brake System Fault See Manual message in the instrument panel cluster (IPC) and/or diagnostic trouble codes (DTCs) U0140:87, U0143:87, and/or U0444:82 stored in the trailer module (TRM). These symptoms can occur without a trailer connected to the vehicle. This may be due to the software level of the gateway module A (GWM). |
| SSM 52476 | 2024-05-03. Service bulletin. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad. |
| OTAPU0904PPOPRPF | 2024-04-04. Service bulletin. Quality Improvements include: -Enhance the performance and stability of your driver display while towing. |
| OTAPU0121FTDIFXF | 2024-04-04. Service bulletin. Quality Improvements include: -Robustness action in operation of vehicle to detect low-state-of-charge battery and prevent engine stall, as well as provide improved warning to customers when low-state-of-charge conditions exist. -To prevent the potential incorrect On-board scales. |
| OTAPU102410CHAUL | 2024-04-04. Service bulletin. Quality Improvements include: - Fix the no audio out of random speakers issue. |
| OTAPU10246CHAUDF | 2024-04-04. Service bulletin. Quality Improvements include: - Fix the infrequent random audio noises issue and improve the audio quality of the vehicle. |
| OTAPU10246CHAUDL | 2024-04-04. Service bulletin. Quality Improvements include: - Fix the infrequent random audio noises issue and improve the audio quality of the vehicle. |
| SSM 52370 | 2024-04-04. Service bulletin. Some 2023-2024 F-150 and 2024 Bronco/Transit vehicles may exhibit Apple Carplay Bluetooth connectivity concerns. This may be due to the accessory protocol interface module (APIM) software. To correct this concern, perform a soft reset by pressing the Power and Seek Foward buttons for 5 seconds, or use the SYNC Module Reset function of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14G670 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| TSB 24-2058 | 2024-04-03. Service bulletin. Some 2021-2023 Mustang Mach-E vehicles may exhibit a wind noise from the exterior mirror/A-pillar area when driving at or above 64 km/h (40 mph). This may be due to poor sealing of the lower mirror foam and the glass top run foam.. Some 2021-2023 Mustang Mach-E vehicles may exhibit a wind noise from the exterior mirror/A-pillar area when driving at or above 64 km/h (40 mph). This may be due to poor sealing of the lower mirror foam and the glass top run foam.. |