Service bulletins for the 2021 Ford Escape
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
226 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| SSM 50045 | 2021-09-04. Service bulletin. ELECTRICAL SYSTEM. Some 2018-2021 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit an inoperative charging pad, slow charging, a notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen is not showing. This may be due to the customer's phone if they are using an iPhone 12. Vehicles equipped with a wireless charging pad are designed to charge best with phones that follow the Qi standard. The iPhone 12 hardware currently does not follow the Qi standard for wireless charging. This may make it difficult for Ford and Lincoln vehicles to wirelessly charge this specific phone. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using an iPhone 12, verify the wireless charging pad works with a Qi certified phone prior to any part replacements. |
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| SSM 50039 | 2021-09-04. Service bulletin. ELECTRICAL SYSTEM. Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS. |
| SSM 50015 | 2021-09-04. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; VISIBILITY; EQUIPMENT. Some 2020-2021 Ford and Lincoln vehicles are equipped with an anti-fogging feature known as enhanced windshield anti fogging strategy (EWAFS). This feature automatically adjusts airflow in the cabin to prevent the windshield from fogging up and may be perceived by customers as irregular climate control functionality. To reduce fogging, the EWAFS functions include: the air condition (A/C) button may turn on and off automatically, recirculated air may turn off automatically in all air modes except MAX A/C, recirculated air may also turn on and off automatically in various airflow modes in order to improve heating or cooling efficiency, and in auto climate control, high humidity conditions may automatically engage A/C compressor, increase blower motor speed and/or direct more air to windshield. Continue to monitor the Workshop Manual (WSM) for EWAFS updates. |
| TSB 21-2271 | 2021-09-02. Service bulletin. ELECTRICAL SYSTEM. Some 2020 and 2021 Escape Hybrid vehicles built on or before 19-Jul-2021 may exhibit a rattle/buzz originating in the right rear quarter area. This may be due to the pedestrian alert control module (PACM) internal connector vibrating against the metal housing when subjected to audio frequencies between 50 and 60 Hz. To correct the condition, follow the Service Procedure to insulate the connector. |
| TSB 21-2268 | 2021-09-02. Service bulletin. POWER TRAIN. Some 2019-2021 Edge/Nautilus/Transit Connect, 2020-2021 Escape/Corsair and 2021 Bronco Sport vehicles equipped with a 8F35 transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0766 stored in the powertrain control module (PCM) and/or intermittent no reverse engagement concerns. This may be due to contamination in the main control valve body separator plate orifice. To correct the condition, follow the Service Procedure steps to clean the contamination from the main control plate. |
| TSB 21-2263 | 2021-09-02. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure. |
| TSB 21-2252 | 2021-09-02. Service bulletin. STEERING; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC). Some 2020-2021 Escapes/Corsair vehicles may exhibit an illuminated stability-traction control indicator lamp with diagnostic trouble code (DTC) C1B00:62 in the power steering control module (PSCM) and DTC C0051:67 in the anti-lock brake system (ABS) module. This may be due to a misalignment between the steering column shaft and the steering wheel. To resolve the condition, follow the Service Procedure to properly align the steering column shaft and steering wheel. |
| TSB 21-2236 | 2021-08-02. Service bulletin. SEATS. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach-E vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement. |
| SSM 49949 | 2021-08-02. Service bulletin. LATCHES/LOCKS/LINKAGES. Some 2020 Escape vehicles may require servicing of the interior door handle lock cable mounting bracket on the interior door handle. The interior door handle cable mounting bracket, part number right hand LJ6Z-78431B14-A and left hand LJ6Z-78431B15-A are now available to service separately from the cables and latch mechanisms. It is no longer necessary to replace the complete latch assembly for a damaged interior door handle lock indicator mounting bracket. |
| SSM 49930 | 2021-08-02. Service bulletin. ENGINE AND ENGINE COOLING; POWER TRAIN. Some 2020-2021 Escape and 2021 Bronco Sport vehicles equipped with the 1.5L engine may exhibit a lugging vibration and/or boom noise while driving in gears 5-8 at approximately 1500 engine revolutions per minute (RPM). This may be felt more when the engine is under a light to moderate load. A vibration and/or boom noise could be generated from the firing frequency of the 3 cylinders or when cylinder deactivation occurs and the engine is running on 2 cylinders. Compare to a like vehicle before attempting to diagnose as this condition may be characteristic. Setting the vehicle's drive mode to SPORT may eliminate the condition by changing the shift points of the transmission. Refer to the Owner's Manual for information on drive mode control and how to select them. |
| SSM 49924 | 2021-08-02. Service bulletin. ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. Some 2019 MKC, 2019-2021 Edge/Nautilus/Escape/Ranger/Explorer, 2020-2021 Corsair, and 2021 Bronco Sport vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). The noise is usually more prominent in the area of the high-pressure fuel pump, located on the top of the engine just behind the number 4 ignition coil. This noise is not detrimental to engine function and has no short or long-term effects on engine durability. This an operating characteristic of these engines and no repairs should be attempted. |
| SSM 49914 | 2021-07-02. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Some 2015-2021 Edge, 2016-2018 MKX, 2019-2021 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 49913 | 2021-07-02. Service bulletin. EQUIPMENT. Some 2021 Escape/Corsair vehicles may exhibit a concern where the climate control temperature setting is no longer displayed on the SYNC touchscreen. To correct this condition, run the APIM configuration application on the Ford Diagnostic and Repair System (FDRS) scan tool. Refer to the Workshop Manual, Section 415-00. For claiming, use causal part number 14G371 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual. |
| SSM 49860 | 2021-07-02. Service bulletin. ELECTRICAL SYSTEM. Some 2020-2021 Ford Escape PHEV and Mustang Mach-E vehicles may experience a high voltage battery No Charge condition while using a factory equipped charge cord/Electric Vehicle Service Equipment (EVSE). To assist engineering, if published diagnostics leads to EVSE replacement, video record the EVSE indicator LEDs when the fault condition is present. Record the entire sequence if an indicator flash sequence occurs. Submit a Global Concern Report (GCR) and attach the video using the Report a Vehicle Concern link at the bottom of OASIS. The following formats are supported: 3GP,ASF,WMV,AVI,MP4,MPG,MPEG,MOV and not exceed 25 Mb max file size. Document the EVSE Indicator colors and flash pattern in the Warranty Claim. |
| TSB 21-2150 | 2021-06-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure. |
| SSM 49821 | 2021-06-01. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION; ENGINE AND ENGINE COOLING. Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| TSB 21-2129 | 2021-05-04. Service bulletin. POWER TRAIN. Some 2020-2021 Escape vehicles equipped with a HF45 transmission may exhibit a rattle noise on cold start up only when the engine is running. This noise may be more prevalent in cold weather conditions, typically at or below 0C (32’F). This may be due to the software in the secondary on-board diagnostic control module C (SOBDMC). To correct this condition, follow the Service Procedure steps to reprogram the SOBDMC. |
| TSB 21-2122 | 2021-05-04. Service bulletin. ELECTRICAL SYSTEM. Some 2020-2021 Escape hybrid electric vehicles (HEV) built on or before 29-Mar-2021 may experience a lack of power, crank/no start, and Stop Safely Now message with diagnostic trouble codes (DTC) P2282, P0106 and/or P1A0C stored in the powertrain control module (PCM) in temperatures below 32’F/0’C. This may be due to various software parameters within the PCM and condensation buildup in the intake manifold. To correct the condition, follow the Service Procedure and reprogram the PCM. |
| SSM 49762 | 2021-05-03. Service bulletin. STEERING. Some 2020-2021 Escape/Corsair, 2021 Bronco Sport vehicles may exhibit a lack of power steering assist with DTC U3000 in the PSCM. This DTC is set when a battery charger is installed on the vehicle and the ignition is cycled ON. For vehicles that set this DTC due to the use of a battery charger, the DTC can be cleared and power steering assist restored without replacement of the PSCM. Using the FDRS, select and run the PSCM - Reset the Power Steering Control Module (PSCM) application. Once cleared, cycle the ignition. Reprogram the PSCM using the latest version of FDRS. It is not recommended that a battery charger be installed and running on the vehicle when the ignition is cycled. For claiming, use causal part 3C529 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 49756 | 2021-05-03. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Some 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates tab although an SSM or TSB is published for a software update. This may be due to the module already being at the latest software level. A later software level may have been programmed at the assembly plant, during a previous dealer visit or by an over the air (OTA) update for vehicles that have automatic updates enabled in the SYNC system settings. To review a vehicle's OTA update history, visit the Connected Vehicle > OTA Dashboard tab in OASIS. Information about the OTA Dashboard can be found on FMCDealer.com when performing a search on OTA History Job Aid. |
| SSM 49744 | 2021-05-03. Service bulletin. ENGINE AND ENGINE COOLING. Some 2020-2021 Escape/2021 Bronco Sport vehicles equipped with a 1.5L engine may exhibit a low oil pressure warning with diagnostic trouble code (DTC) P0524. The Workshop Manual (WSM) Sections 303-14, 303-00, and 413-01 have been updated with new information to aid in diagnosis of the low oil pressure warning and DTC P0524. |
| SSM 49690 | 2021-03-31. Service bulletin. ELECTRICAL SYSTEM. For 2018-2021 EcoSport/Expedition/Navigator, 2019-2021 Ranger/Transit Connect, 2020-2021 Escape/Explorer/SuperDuty/Transit/Aviator/Corsair, 2021 Bronco Sport/F-150/Mustang/Mach-E the Workshop Manual (WSM) diagnostics may direct to replace a module on vehicles that use Ford Diagnosis and Repair System (FDRS). First, an FDRS session must be created on the vehicle prior to removing the faulted module. Once the session is started, run the Programmable Module Installation and replace the module only when instructed by FDRS. Installing a new module prior to starting a scan tool session may result in incomplete module configuration with DTCs U2100, U2101 and/or U2200. Once a session has been started, continue to follow normal WSM procedures to repair the vehicle. |
| SSM 49681 | 2021-03-31. Service bulletin. ELECTRICAL SYSTEM. Some 2021 Escape Hybrid (FHEV) customers may have received a FordPass message indicating an Electrical System Fault was detected. No warning messages in-vehicle should have occurred, but diagnostic trouble code (DTC) U0594 may be present in the instrument panel cluster (IPC). This DTC does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. FordPass message targeting has been suppressed and engineering is working to implement a solution for the DTC. Let the customer know they can continue to drive the vehicle and schedule a follow-up appointment for repair in June. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates. |
| SSM 49654 | 2021-03-31. Service bulletin. ENGINE AND ENGINE COOLING. Some 2020-2021 Escape hybrid vehicles may experience an illuminated (MIL) and DTC P0106 and/or P2282 while operating at or below freezing and covering daily distances of about 60 miles (100 Km). Remove the throttle body per Workshop Manual (WSM) Section 303-04C and inspect the inside of the intake manifold for water/ice. If present, thaw the vehicle and remove liquid using a suction gun/large syringe and tubing. Swab the bottom of the intake by tying a shop towel to a rod to remove remaining liquid. Remove the manifold absolute pressure and temperature (MAPT) Sensor per WSM section 303-14C. Inspect/clean any ice or sludge build-up from MAPT sensor and reinstall. Inform the customer that this is an interim fix and that their vehicle is safe to drive. Schedule a follow-up appointment with the customer for May timeframe. Monitor OASIS in the 2nd quarter. |
| SSM 49646 | 2021-03-31. Service bulletin. POWER TRAIN. Some 2020-2021 Escape and 2021 Corsair vehicles equipped with a HF45 transmission may exhibit a rattle noise on cold start up when only when engine is running. This noise may be more prevalent in cold weather conditions, typically at or below 0’C (32’F). Engineering is currently working to resolve this issue. Inform customers that Ford is working on a calibration release for end of April 2021. In the interim, let the customer know that the vehicle is safe to drive, and schedule a follow-up appointment with the customer for late April. Once the solution becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates. Transmission replacement may not correct this concern. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.