Service bulletin SSM 49756
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10191521 |
| Published by NHTSA | 2021-05-03 |
| Manufacturer's number | SSM 49756 |
| Manufacturer's date | 2021-04-28 |
| NHTSA component | BACK OVER PREVENTION:SOFTWARE |
NHTSA's summary
Some 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates tab although an SSM or TSB is published for a software update. This may be due to the module already being at the latest software level. A later software level may have been programmed at the assembly plant, during a previous dealer visit or by an over the air (OTA) update for vehicles that have automatic updates enabled in the SYNC system settings. To review a vehicle's OTA update history, visit the Connected Vehicle > OTA Dashboard tab in OASIS. Information about the OTA Dashboard can be found on FMCDealer.com when performing a search on OTA History Job Aid.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Driver assistance, Backup camera
| FORD BRONCO SPORT | 2021 |
|---|---|
| FORD EDGE | 2018, 2019, 2020, 2021 |
| FORD ESCAPE | 2020, 2021 |
| FORD EXPEDITION | 2018, 2019, 2020, 2021 |
| FORD EXPLORER | 2020, 2021 |
| FORD F-150 | 2021 |
| FORD F-250 SD | 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-350 SD | 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-450 SD | 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-550 SD | 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| FORD MUSTANG | 2018, 2019, 2020, 2021 |
| FORD MUSTANG MACH E | 2021 |
| FORD RANGER | 2019, 2020, 2021 |
| FORD TRANSIT | 2018, 2019, 2020, 2021 |
| LINCOLN AVIATOR | 2020, 2021 |
| LINCOLN CORSAIR | 2020, 2021 |
| LINCOLN MKX | 2007 |
| LINCOLN MKX | 2018 |
| LINCOLN MKX | 2019 to 2020 |
| LINCOLN NAUTILUS | 2019, 2020, 2021 |
| LINCOLN NAVIGATOR | 2018, 2019, 2020, 2021 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 26V489000 | 2026-07-28. BACK OVER PREVENTION:DISPLAY FUNCTION; BACK OVER PREVENTION:SOFTWARE |
|---|---|
| 26V124000 | 2026-03-03. BACK OVER PREVENTION:SOFTWARE |
| 26V123000 | 2026-03-03. BACK OVER PREVENTION:SOFTWARE |
| 25V695000 | 2025-10-13. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| 25V686000 | 2025-10-10. BACK OVER PREVENTION:SOFTWARE |
| 25V572000 | 2025-09-03. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| 25V510000 | 2025-08-08. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| 25V442000 | 2025-06-27. BACK OVER PREVENTION:SOFTWARE |
| 25V315000 | 2025-05-09. BACK OVER PREVENTION:SOFTWARE |
| 25V160000 | 2025-03-14. BACK OVER PREVENTION:SOFTWARE |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| TSB 26-2199 | 2026-05-05. Service bulletin. This article supersedes TSB 26-2021. Reason for update: to clarify prior approval requirements in the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A (IPMA) and at least one of the following conditions: "Front Camera Fault Service Required" message Pre-collision assist inoperative Adaptive cruise control inoperative Front windshield camera alignment routine fails to complete This may be due to the coaxial cable between the IPMA camera and the IPMA. |
|---|---|
| 25N17 | 2026-03-27. Other. Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation |
| OTA24PU0102CSUFX | 2024-03-07. Service bulletin. Software Update 24-PU0102-CHG-SUFX for 2021-2023 MY Mach E vehicles is now available. Quality Improvements include: - Improved robustness in alignment of turtle light display to reduced power event. - Improved AC Charge process reporting accuracy - Improves HV Battery Charging experience. - Robustness actions for DC Fast Charge: charging and diagnostics. - Improvements to On Demand Preconditioning. - The customer is instructed to exit the vehicle when a battery hazard is detected. - Adds torque to front drive unit to help whine at 30- 70 mph coast condition - Corrects software issue relating to charging which may occur after the BCCM receives an Over The Air (OTA) update. - Corrects ABS cal files |
| OTAPU1009-SS-NS | 2024-03-07. Service bulletin. Software Update PU1009-SS-NS for 2021-2023 MY F-150 vehicles is now available. Quality Improvements include: - Robustness action in operation of vehicle to detect low-state-of-charge battery and prevent engine stall, as well as provide improved warning to customers when low-state-of-charge conditions exist. - Eliminates potential Emergency Parking Brake activation when wire harness experiences a short. - Robustness action to prevent potential line pressure drift DTC from setting. -Eliminate potential ABS Yaw Rate Calibration issue. -Robustness action to alleviate the Nuisance SSN (Stop Safely Now) message from setting and vehicle should operate as expected in the next Key Start event. -Eliminates potential Emergency Parking Brake activation when wire harness experience a short. |
| OTAFPUPU1113UNX | 2024-03-07. Service bulletin. Software Update 23-PU1113-UNX-DC for 2021-2023 MY F-150 vehicles is now available. Quality Improvements include - Restores TCU module DID vehicile specific configuration which were set to default values in previous OTA update. |
| OTAPU0102SVDFX2 | 2024-03-07. Service bulletin. Software Update FPU 23-PU1113-UNX-DC for 2021-2023 MY Mach E vehicles is now available. Quality Improvements include- The customer is instructed to exit the vehicle when a battery hazard is detected |
| TSB 24-2027 | 2024-03-07. Service bulletin. This article supersedes TSB 23-2399 to update the vehicle lines affected. 2021-2023 Mustang Mach-E and 2023 e-Transit vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2C94 stored in the secondary on-board diagnostic control module A (SOBDM). This may be due to the software in the SOBDM. To correct this condition, follow the Service Procedure to reprogram the powertrain control module (PCM). |
| TSB 24-2012 | 2024-02-06. Service bulletin. Some 2021-2023 Mach-E vehicles may exhibit the drive mode default to normal mode while driving and Drive Mode Not Available message displays in the center display screen with or without diagnostic trouble code (DTC) U0253 stored in the anti-lock brake system module (ABS). This may be due to the software in the SYNC module (APIM). The APIM software update that addresses the symptom listed in this bulletin may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply. |
| TSB 23-2416 | 2024-01-05. Service bulletin. Some 2021 F-150 vehicles not equipped with a 360 camera system (minor feature code J3KAB, found by double-clicking the top left vehicle identification number (VIN) on OASIS) may exhibit an inoperative rear camera on demand feature when the rear camera button is pressed. This may be due to the software level of the SYNC module (APIM). To correct this condition, follow the Service Procedure to update the APIM via a coordinated flash along with image processing module A (IPMA) and instrument panel cluster (IPC) to the latest software level. |
| OTA SU7 P1 F150 | 2024-01-04. Service bulletin. Software Update SU7 P1 for 2021- 2023 MY F150 vehicles is now available. Quality improvements include: -21 MY Increases availability of BlueCruise. Ignition reset will not be necessary to reengage BlueCriuse. -21 MY Reduces false eyes-off warnings -22-23 MY Reduces erroneuos braking for objects that are not in the path for Rear Park Aid and Reverse Brake Assist features. |