NHTSA recall 25V572000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 25V572000 |
| Manufacturer's number | 25S89 |
| Manufacturer | Ford Motor Company |
| Reported | 2025-09-03 |
| Owners notified | 2026-01-13 |
| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| Units potentially affected | 1456417 |
| Part numbers | F2GT-19G490-A*, HC3T-19G490-A*, JK4T-19G490-A*, FT1T/KT1T-19G490-A*/B*, HC3T/JC3T/FC3T/GC3T-19G490-A*, FL7T-19G490-A*, FR3T-19G490-A*, EJ7T-19G490-A*, FL1ZT-19G490-A* |
| Report | Quarterly report 2, for 2026 quarter 2 |
|---|---|
| Filed with NHTSA | 2026-07-18 |
| Vehicles in the campaign | 1456417 |
| Reported remedied | 224058 (15%) |
| Reported unreachable | 72521 |
| Reported removed | 16 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
What can happen
A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
| 2017 FORD ECONOLINE | Built from 2016-01-21. |
|---|---|
| 2018 FORD ECONOLINE | |
| 2019 FORD ECONOLINE | Built to 2018-12-21. |
| 2015 FORD EDGE | Built from 2014-06-25. |
| 2016 FORD EDGE | |
| 2017 FORD EDGE | |
| 2018 FORD EDGE | Built to 2018-09-04. |
| 2015 FORD EXPEDITION | Built from 2015-03-01. |
| 2016 FORD EXPEDITION | |
| 2017 FORD EXPEDITION | Built to 2017-06-30. |
| 2015 FORD F-250 SD | Built from 2014-12-01. Listed as a series or trim of this model. |
| 2016 FORD F-250 SD | Listed as a series or trim of this model. |
| 2017 FORD F-250 SD | Listed as a series or trim of this model. |
| 2018 FORD F-250 SD | Listed as a series or trim of this model. |
| 2019 FORD F-250 SD | Built to 2018-12-21. Listed as a series or trim of this model. |
| 2015 FORD F-350 SD | Built from 2014-12-01. Listed as a series or trim of this model. |
| 2016 FORD F-350 SD | Listed as a series or trim of this model. |
| 2017 FORD F-350 SD | Listed as a series or trim of this model. |
| 2018 FORD F-350 SD | Listed as a series or trim of this model. |
| 2019 FORD F-350 SD | Built to 2018-12-21. Listed as a series or trim of this model. |
| 2015 FORD F-450 SD | Built from 2014-12-01. Listed as a series or trim of this model. |
| 2016 FORD F-450 SD | Listed as a series or trim of this model. |
| 2017 FORD F-450 SD | Listed as a series or trim of this model. |
| 2018 FORD F-450 SD | Listed as a series or trim of this model. |
| 2019 FORD F-450 SD | Built to 2018-12-21. Listed as a series or trim of this model. |
| 2016 FORD F-550 SD | Built from 2014-12-01. Listed as a series or trim of this model. |
| 2017 FORD F-550 SD | Listed as a series or trim of this model. |
| 2018 FORD F-550 SD | Listed as a series or trim of this model. |
| 2019 FORD F-550 SD | Built to 2018-12-21. Listed as a series or trim of this model. |
| 2015 FORD MUSTANG | Built from 2015-03-01. |
| 2016 FORD MUSTANG | |
| 2017 FORD MUSTANG | |
| 2018 FORD MUSTANG | |
| 2019 FORD MUSTANG | Built to 2018-12-20. |
| 2019 FORD RANGER | Built 2018-06-04 to 2018-12-21. |
| 2016 FORD TRANSIT | Built 2015-07-30 to 2018-12-21. |
| 2017 FORD TRANSIT | Built 2015-07-30 to 2018-12-21. |
| 2018 FORD TRANSIT | Built 2015-07-30 to 2018-12-21. |
| 2019 FORD TRANSIT | Built 2015-07-30 to 2018-12-21. |
| 2015 FORD TRANSIT CONNECT | Built 2014-08-01 to 2018-07-31. |
| 2016 FORD TRANSIT CONNECT | Built 2014-08-01 to 2018-07-31. |
| 2017 FORD TRANSIT CONNECT | Built 2014-08-01 to 2018-07-31. |
| 2018 FORD TRANSIT CONNECT | Built 2014-08-01 to 2018-07-31. |
| 2015 LINCOLN MKC | Built from 2015-04-01. |
| 2016 LINCOLN MKC | |
| 2017 LINCOLN MKC | |
| 2018 LINCOLN MKC | |
| 2019 LINCOLN MKC | Built to 2018-12-23. |
| 2015 LINCOLN NAVIGATOR | Built from 2015-04-01. |
| 2016 LINCOLN NAVIGATOR | |
| 2017 LINCOLN NAVIGATOR | Built to 2017-06-30. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 25N17 | 2026-03-27. Other. Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation |
|---|---|
| SSM 51263 | 2023-01-06. Service bulletin. Some 2015-2023 F-150, 2017-2022 F-Super Duty, and 2019-2023 Ranger vehicles may exhibit dust ingress into the cabin through the doors or air extractors. This may be due to the climate control system being in recirculation mode as a result of the recirculation button being on or automatic strategies for heating/cooling efficiency. To minimize dust ingress when driving in off-road or secondary road conditions, make sure that all doors and windows are fully closed and the climate control system is switched to defrost on and the instrument panel and footwell air vents are switched to off. Temperature and fan settings may be adjusted as desired. Alternatively, max defrost can be activated which will adjust all settings automatically. Operating in defrost mode will keep constant air flow through the rear air extractors and other small areas, helping minimize dust ingress. |
| SSM 51248 | 2023-01-05. Service bulletin. Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| TSB 22-2254 | 2022-07-01. Service bulletin. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. |
| SSM 50659 | 2022-04-13. Service bulletin. Some 2017-2022 Transit Connect/Transit/Explorer vehicles equipped with a fleet telematics global positioning system (GPS) and a connected human machine interface (HMI) radio (CHR) may experience concerns with rear camera zoom, wrong map matching or a blank display. If these concerns are present, it's likely to be a software issue caused by the audio control module (ACM) that can be remedied by updating the ACM software to the latest level with the FDRS application. If the update does not resolve the concern, refer to the Workshop Manual. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 49756 | 2021-05-03. Service bulletin. Some 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates tab although an SSM or TSB is published for a software update. This may be due to the module already being at the latest software level. A later software level may have been programmed at the assembly plant, during a previous dealer visit or by an over the air (OTA) update for vehicles that have automatic updates enabled in the SYNC system settings. To review a vehicle's OTA update history, visit the Connected Vehicle > OTA Dashboard tab in OASIS. Information about the OTA Dashboard can be found on FMCDealer.com when performing a search on OTA History Job Aid. |
| TSB 20-2301 | 2020-10-01. Service bulletin. Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure. |
| TSB 19-2282 | 2019-10-04. Service bulletin. Some 2019 Mustang, Continental, Fusion, MKZ, F150, Transit Connect, Ranger, Edge or Nautilus with SYNC 3 may have the following intermittent symptoms: a solid blue screen when moving forward at speeds above 16 kph (10 mph), the rear view camera remains on the screen at speeds below 16 kph (10 mph), or inoperative infotainment applications. This may be due to the SYNC 3 software version installed on the vehicle. To correct the condition, follow the Service Procedure steps to reprogram the accessory protocol interface module (APIM). |
| TSB 19-2273 | 2019-10-04. Service bulletin. Some 2015-2017 Mustang vehicles may experience an inoperative rear parking aid camera, luggage compartment lamp, luggage compartment lid release and/or poor satellite radio reception. This may be due to damage to the 14A005 harness in the area of the right side luggage compartment lid hinge. This concern may be accompanied by diagnostic trouble codes (DTCs) B115E, C1001, and B1A89. To resolve the condition, follow the Service Procedure steps to inspect and repair the wiring harness. |
| SSM 48103 | 2019-08-07. Service bulletin. Some 2015-2017 Expedition/Navigator front and rear bumper parking aid sensor harnesses FL7Z-15K867-A and BL7Z-15K868-A are currently not available. It is recommended that dealers repair or rebuild these harnesses until harnesses become available. For harness FL7Z-15K867-A, use 9U2Z-14S411-CC pigtail kits for C1428, C1429, C1430, and C1431 (front parking sensor connectors), use CU2Z-14S411-MA pigtail kits for C1322, C1323, C1750 and C1751 (fog lights and DRLs), and CU2Z-14S411-ADA for C110 (bumper-to-body harness). For the BL7Z-15K868-A harness, use 9U2Z-14S411-CC pigtail kits for C4009, C4010, C4011, and C4012 (rear parking sensors), use FU2Z-14S411-DB for C494 (bumper-to-body harness). For unused/open cavities, cut the pigtail wire 1" from the connector and use heat shrink to seal the wire to prevent water entry. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.