Service bulletin TSB 21-2236
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10199536 |
| Published by NHTSA | 2021-08-02 |
| Manufacturer's number | TSB 21-2236 |
| Manufacturer's date | 2021-07-22 |
| NHTSA component | SEATS |
NHTSA's summary
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach-E vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Seats
| FORD BRONCO SPORT | 2021 |
|---|---|
| FORD C-MAX | 2013, 2014, 2015, 2016, 2017, 2018 |
| FORD ECOSPORT | 2018, 2019, 2020, 2021 |
| FORD EDGE | 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| FORD ESCAPE | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| FORD EXPEDITION | 2018, 2019, 2020, 2021 |
| FORD EXPLORER | 2016, 2017, 2018, 2019 |
| FORD EXPLORER POLICE INTERCEPT | 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-150 | 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| FORD F-250 SD | 2017, 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-350 SD | 2017, 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-450 SD | 2017, 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-550 SD | 2017, 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| FORD FOCUS | 2015, 2016, 2017, 2018 |
| FORD FUSION | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| FORD FUSION ENERGI | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
| FORD FUSION HYBRID | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
| FORD MUSTANG | 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| FORD MUSTANG MACH E | 2021 |
| FORD RANGER | 2019, 2020, 2021 |
| LINCOLN MKC | 2015, 2016, 2017, 2018, 2019 |
| LINCOLN MKX | 2007 |
| LINCOLN MKX | 2016, 2017, 2018 |
| LINCOLN MKX | 2019 to 2020 |
| LINCOLN MKZ | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| LINCOLN MKZ HYBRID | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
| LINCOLN NAUTILUS | 2019, 2020, 2021 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2026257 | 2026-05-27. Seats And Restraints |
|---|---|
| 2025484 | 2025-09-12. Seats And Restraints |
| 2025164 | 2025-03-28. Seats And Restraints |
| 2024605 | 2024-10-11. Seats And Restraints |
| 2024084 | 2024-02-11. Seats And Restraints |
| 2023341 | 2023-06-09. Seats And Restraints |
| 2021768 | 2021-12-17. Seats And Restraints |
| 2021637 | 2021-10-18. Seats And Restraints |
| 2021610 | 2021-10-01. Seats And Restraints |
| 21V765000 | 2021-09-30. CHILD SEAT:VEHICLE LATCH ANCHOR; SEATS:MID/REAR ASSEMBLY |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| SSM 55100 | 2026-09-01. Service bulletin. For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available. Use service part W709919-S901 if the J-clip is completely detached from the seat cover and W715386-S424 if the clip is still partially attached. It is not necessary to replace the seat cover if only the J-clip is separating from the cover. Refer to PTS Home > Technical Assistance > Technical Support Videos > Section 501- Body and Paint > Seat J-Clips. For claiming, use causal parts from list below and labor operations 63100A and 63100A5. Causal Parts for claiming: Bronco/Bronco Sport/Escape/Explorer/Expedition/Navigator: 7862900 or 7862901 F-150/F-Super Duty: 1562900 or 1562901 Ranger/Maverick: 6062900 or 6062901 |
|---|---|
| SSM 55008 | 2026-07-20. Service bulletin. Some 2021-2026 Ford vehicles may exhibit inoperative heated/cooled seats, heated steering wheel and/or front/rear defrost features after a remote start is performed through the Ford mobile application or with the key fob. Customers may also experience heated/cooled seats, heated steering wheel and/or front/rear defrost features turning on in unexpected conditions such as during warmer weather. These features will operate normally when commanded in the center display screen. This may be due to the customer not setting up their "Climate Settings" through the Ford mobile application. To correct this condition, inform the customer they should perform a remote start from the Ford mobile application and then adjust the "Climate Settings" in the Ford mobile application as desired. These settings only need to be set once and will persist through subsequent remote starts. Heated and cooled seats will be set to Level 2 when turned ON via "Climate Settings" in the Ford mobile application during a remote start event. This is normal operating characteristic. This condition does not affect vehicle durability and no a |
| TSB 26-2005 | 2026-01-21. Service bulletin. This article supersedes TSB 25-2058 to update: service procedure enhancements, and increase labor operation allowances. Some of the vehicles listed in the Model statement above may exhibit a 12-volt battery drain. This may be due to the software level of various modules such as the gateway module (GWM), accessory protocol interface module (APIM) and driver front seat module (DSM). |
| TSB 23-2396 | 2024-01-05. Service bulletin. This article supersedes TSB 23-2036 to add 2024 vehicle model years. Some 2018-2024 Navigator and Expedition vehicles may exhibit a concern where the second row seat back does not fold down or recline when the recline handle is pulled upward or the second row single seat easy entry seat fold switch is pressed. This concern may occur with vehicles equipped with two or three second row seats. This may be due to a broken recliner release lever. To correct this concern, replace the recliner release lever. |
| SSM 51723 | 2023-06-21. Service bulletin. Some 2021 F-150 vehicles built on 22-Jul-2021 and through 09-Nov-2021 may experience inoperative heated front seats with diagnostic trouble codes (DTC) B1208:2A and/or B120A:2A in the driver front seat module (DSM). This may be due to various software parameters in the DSM. To correct the condition, download and run the DSM - Driver Front Seat Module (DSM) Configuration app on the latest level of the Ford diagnostic scan tool. For claiming use causal part number 14C708 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual. |
| SSM 51711 | 2023-06-21. Service bulletin. Some 2021-2023 F-150 vehicles may exhibit a condition where the front passenger OCS (occupant classification system) components (seat cushion foam, OCS bladder with OCSM (occupant classification system module) and front seat cushion adjuster) require replacement. These components are calibrated to each other and must be serviced as an assembly. The OCS service kit components are not to be installed separately. If a new OCS or OCS components are needed, a new OCS service kit must be installed as an assembly, which includes all components of the kit. A new passenger seat cushion cover and the heater mat can be installed separately. Refer to Workshop Manual, Section 501-20B Supplemental Restraint System, Removal and Installation. For claiming, use causal part 632A22 and applicable labor operations in Section 12 of the Service Labor Time Standards Manual. |
| TSB 23-2062 | 2023-04-04. Service bulletin. Some 2019-2023 Ranger crew cab vehicles may exhibit excessive latching effort when returning the rear seat backrest assembly to the upright position. This may be due to oversized rear seat backrest bumpers preventing latch to striker engagement. Vehicles built on or before 04-Feb-2019 may also have excessive deadening material inside the rear seat backrest latch. To correct this condition, follow the Service Procedure to replace the rear seat backrest bumpers and adjust the striker position. |
| TSB 23-2036 | 2023-03-04. Service bulletin. Some 2018-2023 Navigator and Expedition vehicles may exhibit a concern where the second row seat back does not fold down or recline when the recline handle is pulled upward or the second row single seat easy entry seat fold switch is pressed. This concern may occur with vehicles equipped with two or three second row seats. This may be due to a broken recliner release lever. To correct this concern, replace the recliner release lever. |
| SSM 51311 | 2023-02-02. Service bulletin. Some 2018-2023 Expedition/Navigator vehicles may have a concern where the second row seat is locked in the forward tilted position while using Easy Entry preventing rearward movement. To unlock the seat, tip the seat back fully forward and slide the seat fully forward to its end of track travel. This will allow the seat to then be free to move rearward. This operation is characteristic to the Easy Entry feature of the second row seats. Do not force the seat rearward while in the locked position as it can result in damage to the seat track. Refer to the vehicle's Owner's Manual for further details. |
| SSM 50784 | 2022-05-24. Service bulletin. Some 2021 F-150 vehicles built on 23-Mar-2021 and through 31-Mar-2021 may exhibit inoperative heated seats, heated steering wheel and/or rear window defrost. This may be due to the configuration in the gateway module (GWM). To correct the condition, download and run the GWM - Gateway Module A Configuration app using the latest version of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |