Service bulletins for the 2019 Dodge Durango
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
404 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| S2023000010 | 2020-04-06. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE; STRUCTURE. Power Lift Gate Opens 1 To 2 Feet Then Closes |
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| S1908000048 | 2020-04-06. Service bulletin. EQUIPMENT. Chime Stuck On In The Audio System |
| S2008000010 | 2020-04-06. Service bulletin. EQUIPMENT. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze. |
| 9004203 | 2020-04-06. Service bulletin. TRAILER HITCHES. WK/WD Mopar trailer tow lighting accessory kit Wire pin out diagram in step 44 of installation instructions is incorrect, follow pin outs description (Cavity 29 WH/GN wire, Cavity 33 WH/DG wire) |
| 9004195 | 2020-01-21. Service bulletin. ELECTRICAL SYSTEM. BLOCK, Fuse For concern of damaged fuse block, please also replace the jump start wiring harness (68322414A$) and contact David Petrow at (248) 884-9206 or david.petrow@fcagroup.com, to set up FasTrak of these components to QEC for further analysis. If no response in 15 minutes, proceed with repair. |
| 9004148 | 2020-01-21. Service bulletin. EQUIPMENT. SPEAKER, 6"x9" Right or Left For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. If a customer has concerns about speaker pop or speaker rattle, please enusre that Radios is at latest software level. This fastener, if under torqued, causes the washer to spin and rattle. Please ensure this fastener is secured and washer is not spinning prior to speaker replacement. Additional info: Please verify that there are no loose screws in door pull cup, no bent 6x9 speaker tinsel wire, or audio induced pop/crackle event(non BSR) Please crate and send a copy of the vehicle scan report and specify radio sw version and radio head unit ID to engineers via phone call or email at the following: michael.onyia@fcagroup.com (248) 613-2380 anmol.shergill@external.fcagroup.com (313) 412-0607 matt.berg@fcagroup.com (248) 576- 7754 If no response in 15 minutes, proceed with repair. |
| 9004171 | 2020-01-21. Service bulletin. ENGINE AND ENGINE COOLING. COVER, Cylinder Head, Left/Right Prior to replacing the cylinder head cover on ANY 3.6L Pentastar Upgrade Engine, verify that there are no steel dowel pins pressed into the cylinder head. If dowels are present in the cylinder head please remove carefully without touching/damaging the cylinder head sealing surface. |
| 31-005-19 | 2019-12-16. Service bulletin. EQUIPMENT; STRUCTURE. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. |
| 31-004-19 | 2019-12-16. Service bulletin. VISIBILITY. Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass. |
| 18-089-19 | 2019-12-16. Service bulletin. FUEL SYSTEM, GASOLINE; ENGINE. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK |
| 9004162 | 2019-12-16. Service bulletin. EXTERIOR LIGHTING:TURN SIGNAL; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. SOCKET (Park/Turn Signal) For concern of turn signal bulb out, inoperative, not working or dim, please contact Sandeep Tummuri at (248) 425-3419. |
| 18-076-19 | 2019-12-02. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P0456 - EVAP System Small Leak. |
| 18-019-19 REV. A | 2019-12-02. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following condition:Actual fuel economy reporting may not match the Instrument Panel Cluster (IPC). Other software enhancements:Calibration update to address EVAP system emissions monitor readiness status accuracy. |
| 9004150 | 2019-12-02. Service bulletin. FUEL SYSTEM, GASOLINE; POWER TRAIN. SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid. |
| 9004119 | 2019-12-02. Service bulletin. BACK OVER PREVENTION; LANE DEPARTURE; VISIBILITY. SENSOR, Blind Spot Detection (XAN) For blind spot detection sensor inoperative concerns please verify the following prior to sensor replacement: 1) Verify sensor is positioned correctly. Remove rear fascia and ensure that the curved face of the sensor is facing outward towards the fascia; the label should not be visible if installed correctly. Curved face should NOT be facing the chassis. 2) Verify that the rear bumper is clear of any obstructions then cycle the ignition. 3) The vehicle should be driven on the road and pass/be passed by vehicles on both the left and right sides. For further assistance, please contact Ben Heckathorn at (248) 444-7815 or Bing Guo at (248) 500-7355. If no response in 15 minutes, proceed with repair. |
| 9004148 | 2019-12-02. Service bulletin. EQUIPMENT. Speaker, Front Door For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. This fastener, if under torqued, causes the washer to spin and rattle. Please ensure this fastener is secured and washer is not spinning prior to speaker replacement. |
| 02-004-19 REV. A | 2019-10-28. Service bulletin. STEERING. Steering Wheel Off Center This bulletin involves centering the steering wheel. The customer may describe: The steering wheel is off center. |
| 08-003-19 REV.C | 2019-10-28. Service bulletin. BACK OVER PREVENTION; ELECTRICAL SYSTEM; EQUIPMENT. Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement. SXM sound and behavior improvements. |
| 04-001-19 | 2019-10-28. Service bulletin. ENGINE. Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick. |
| 02-004-19 | 2019-10-28. Service bulletin. STEERING. Steering Wheel Off Center This bulletin involves centering the steering wheel. The customer may describe: The steering wheel is off center. |
| 08-003-19 REV. B | 2019-10-28. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION. Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following:Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements. |
| 24-009-19 | 2019-10-28. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates This bulletin involves reprogramming the HVAC control module with the latest availablesoftware. The customer may experience the following: During start up, in cold ambient temperatures, the HVAC automatic temperaturecontroller will over heat the cabin temperature around 10-15 minutes into the drive. Customers will feel their upper body warmer than their lower body. |
| 9003680 | 2019-10-28. Service bulletin. ENGINE; ENGINE AND ENGINE COOLING. RETAINER, Crankshaft Rear Oil Seal Oil leak from rear engine seal retainer or windage tray/gasket Check for other sources of leaks using dye such as gallery plugs, camshaft cup plug at rear of engine, rear of engine valley for possible MDS solenoid, VVT solenoid, block porosity or transmission leaks. If another source of the leak was identified, proceed with the appropriate repairs. Engineering is looking for assistance in determining root cause and a corrective action on crankshaft rear oil seals and windage tray/gaskets. For concerns related to rear crankshaft seal oil leaks and windage tray gaskets, please send an email to brenton.swank@fcagroup.com. Include the VIN, mileage, and any photos identifying where the leak is coming from using dye, such as: 1. Leak between rear seal and crankshaft (seal rolled during installation) 2. Leak between outer diameter of rear seal and retainer 3. Leak between rear seal retainer and engine block (Please record the 5 retainer bolts residual torque in tightening direction) 4. Leak between rear seal retainer and windage tray/gasket (Please record the oil pan bolts residual torque in tightening direction) If the source of the leak cannot be identified, please contact Brenton Swank at (248) 804-9386 or Brenton.Swank@FCAGroup.com If no response in 15 minutes, proceed with repair. |
| 9004117 | 2019-10-28. Service bulletin. STRUCTURE. WD Base Front Fascia and/or Front Bumper Bracket If customer comes in for the complaint of bumper/fascia popping off or misaligned for a warrantable concern, prior to removal of the Fascia or having repairs are made; please take pictures and highlight the area of concern; email pictures to martin.abdulahad@fcagroup.com as part of repair. If no response in 15 minutes, proceed with repair. |
| 9003220 | 2019-10-28. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.