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Service bulletin 24-009-19

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10166579
Published by NHTSA2019-10-28
Manufacturer's number24-009-19
Manufacturer's date2019-08-10
NHTSA componentELECTRICAL SYSTEM; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

NHTSA's summary

Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates This bulletin involves reprogramming the HVAC control module with the latest availablesoftware. The customer may experience the following: During start up, in cold ambient temperatures, the HVAC automatic temperaturecontroller will over heat the cabin temperature around 10-15 minutes into the drive. Customers will feel their upper body warmer than their lower body.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Glass, wipers and mirrors, Heating and air conditioning

Vehicles listed
DODGE DURANGO2019
JEEP GRAND CHEROKEE2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20201452020-04-06. Visual System

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
91009002026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S2623000041 REV.A2026-07-02. Service bulletin. Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
S1623000028 Rev. K2026-06-18. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
91008352026-06-18. Service bulletin. Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S26230000402026-06-16. Service bulletin. Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
S26230000412026-06-16. Service bulletin. Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
S1623000028 REV.I2026-06-03. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
08-208-26 REV. A2026-05-20. Service bulletin. Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
08-208-262026-05-20. Service bulletin. Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
08-208-262026-05-13. Service bulletin. Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle