WenmarOpen by Wenmar Pro

Service bulletin 08-003-19 REV. B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10166585
Published by NHTSA2019-10-28
Manufacturer's number08-003-19 REV. B
Manufacturer's date2019-08-16
NHTSA componentELECTRICAL SYSTEM; BACK OVER PREVENTION

NHTSA's summary

Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following:Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Electrical system, Backup camera

Vehicles listed
CHRYSLER PACIFICA2019
DODGE CHALLENGER2019
DODGE CHARGER2019
DODGE DURANGO2019
JEEP CHEROKEE2019
JEEP GRAND CHEROKEE2019
JEEP WRANGLER2019
RAM 15002019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V3270002026-05-21. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
24V6760002024-09-12. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EXTERIOR LIGHTING:BRAKE LIGHTS
20V1910002020-09-10. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
20V5120002020-08-27. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
19V8860002019-12-12. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
96C Combo2025-09-24. Service campaign. Customer Satisfaction Notification 96C – Park Assis Module - Dealer Notification
1032892025-03-04. Service bulletin. CAMERA - REAR VIEW
S2208000045 REV.B2024-12-11. Service bulletin. Backup Camera Poor Image Quality Inspection
03002242024-03-18. Service bulletin. Front and Rear Axle Sensor Kit **Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? C1451-11 - Service Axle Locker System** Customers may also comment on a Service Axle Locker message displayed in the Electronic Vehicle Information Center (EVIC) for this condition.
09001242024-03-18. Service bulletin. Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds.
S23190000072024-01-08. Service bulletin. Squeak Noise From Dash Area When Turning The Steering Wheel.
90044522024-01-08. Service bulletin. CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S20250000012024-01-02. Service bulletin. Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
S14080003842024-01-02. Service bulletin. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
90033572024-01-02. Service bulletin. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.