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Service bulletins for the 2017 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

553 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
04-001-192019-10-28. Service bulletin. ENGINE. Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.
90019342019-10-28. Service bulletin. STRUCTURE; STRUCTURE:BODY:HATCHBACK/LIFTGATE. LATCH, Liftgate For Liftgate latch not locking and/or unlocking intermittently, please verify there is no glass in the latch from the rear window breaking. Carefully inspect the part for small shards of glass.
90032202019-10-28. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
18-002-19 REV A2019-07-15. Service bulletin. BACK OVER PREVENTION; AIR BAGS; EXTERIOR LIGHTING; ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. A customer or technicians may be unable to read data information from the OBDII connector when using a generic scan tool (APAC).Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following DTCs have been set (NAFTA):U0418 - Implausible Data Received From Brake System Control Module 1. U0432 - Invalid Data Received From Multi-Axis Acceleration Sensor Module. P06EF - Engine Restart Performance. P06E9 - Engine Starter Performance. P00FD - Battery -B- State Of Charge Performance. C2222-68 - Improper Powerdown - Event Information. P0607-00 - ECU Internal Performance - ESM. U0402-00 - Implausible Data Received From TCM. U145D-00 - Implausible Data Received From TCM On D-PT. U1465-00 - Implausible Driver Shift Request Signal Received. U1400-00 - Implausible TPS Signal Received P1D73 - AGS Performance - (Active Grill Shutter). P0171 - Fuel System 1/1 Lean. P0174 - Fuel System 2/1 Lean. The following DTCs have been changed from a one trip fault to a two trip fault (NAFTA):P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor 1. P0344 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 1. P0345 - Camshaft Position Sensor Circuit - Bank 2 Sensor 1. P0349 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 1. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor 2. P0369 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 2. P0390 - Camshaft Position Sensor Circuit - Bank 2 Sensor 2. P0394 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 2. The technician may also find the following DTC stored in the Anti-lock Brake System (ABS) Module memory (NAFTA):The following DTC is caused by a calibration in the PCM that is in conflict with the ABS Module programming.
90036342019-07-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. UConnect Theater Remote Before replacing the Remote Control for the Rear Seat Entertainment system due to pairing issues, ensure that the VRM and radio software is at the latest level. If remote pairing still fails at the newer software levels, perform a reset on the remote by simultaneously pressing the Play/Pause, Down, and Screen buttons and holding for about 5 seconds until the remote backlighting flashes. It is also suggested to turn the ignition off, close all the doors, and wait for the cluster to go to sleep. Key the car back to ACC and retry the pairing procedure. For any additional questions regarding part numbers, software levels, or support please call Mike Galiati at (248) 294-8754. If no response in 15 minutes, proceed with repair.
90037102019-07-15. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. Rear Seat Entertainment Seatback Screen If a single seat back screen is not functional, check DTC's for an LDVS code B15AB-00 or B15AB-00 in the Video Routing Module. Also, verify both connections to the screen by disconnecting and reconnecting. Before replacing the part, please call Mike Galiati at (248) 294-8754
90035962019-07-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM; EQUIPMENT. Rear Seat Entertainment System Video Routing Module Please check the Uconnect software portal to verify the latest software is installed. If the VRM Module is not showing up in WiTech (or is unresponsive) and/or the rear screens are not functioning, before replacement follow the steps below: 1.) Check the part number of the Module, this will be the number above the barcode seen in the top corner of the module. if it is 68376134AE contact Mike Galiati at 248-294-8754 before troubleshooting. If no response in 15 minutes, proceed with repair. 2.) Disconnect and reconnect the 26-way power harness, if the module recovers check software is at the latest level 1750.13. 3.) If the Module does not recover in step 1, disconnect the BLUE mini-USB connector to the module and perform step 1 again. If the Module recovers, replace the USB port located next to the BlueRay player. If there are issues while using the Uconnect theater APP, black radio screen/does not open, but the rear screens are functional DO NOT replace the module. This is a radio software issue and not related to the Video Routing Module. If the above tip does not correct the issue, before replacing the Video Routing Module (VRM) for the Rear Seat Entertainment system in the Pacifica, please call Mike Galiati at (248) 294-8754. If no response in 15 minutes, proceed with repair.
TS-WI-04212019-05-13. Service bulletin. POWER TRAIN; SUSPENSION; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Notify dealers and end users of the availability of a improved pinion bracket
TS-WI-02902018-09-17. Service bulletin. SEATS. Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance
24-006-162018-06-18. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Flash: HVAC System Not Cold This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Customers may describe one or more of the following: · The HVAC system is not blowing cold air at startup. It may take as long as 25 minutes after driving for air to blow cold. · Intermittent A/C operation.
24-006-16 REV. A2018-06-18. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Flash: HVAC System Not Cold This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Customers may describe one or more of the following: · The HVAC system is not blowing cold air at startup. **The HVAC starts to blow cold air after some drive time.** · Intermittent A/C operation. **A/C starts to work again after being parked overnight or longer than 2.5 hours.**
21-018-162018-06-18. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:IGNITION. Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination and/or one of the following conditions. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) stored in the TCM memory: · P1DDE-00 - Ignition Run/Start Input 1-2 Correlation.
18-057-162018-06-18. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT; POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER. Flash: 3.6L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination and/or one of the following conditions. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) stored in the Anti-lock Brake System (ABS) Module memory: NOTE: The Diagnostic Trouble Code (DTC) is caused by a calibration in the PCM that is in conflict with the ABS Module programming. The new software flash will correct this issue. · C121C-00 - Torque Request Signal Denied.
D-16-092018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. WARRANTY BULLETIN - Fast Feedback Program - 3.6L V6 24V VVT Engine - 2017 Chrysler Pacifica To announce a Fast Feedback Program for replacing or repairing the 3.6L V6 24V VVT Engine (Sales Code ERF) in an effort to collect, monitor and correct quality issues in a timely and efficient matter.
23-012-162018-06-11. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE. Magnesium Inner Liftgate Repair And Appearance Characteristics This bulletin involves discussing magnesium inner liftgate repair warnings and appearance characteristics.
23-032-162018-06-11. Service bulletin. STRUCTURE:BODY:DOOR. Sliding Door Lubrication. This bulletin involves applying NYE lubricant grease to the sliding door center track mechanism. Customers may describe a grinding noise coming from the left or right sliding door when opening or closing.
18-057-16 REV. A2018-06-11. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Flash: 3.6L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Codes (DTCs) have been set: · **P1D73 - AGS Performance - (Active Grill Shutter). · P0171 - Fuel System 1/1 Lean. · P0174 - Fuel System 2/1 Lean.** The technician may also find the following DTC stored in the Anti-lock Brake System (ABS) Module memory: NOTE: The Diagnostic Trouble Code (DTC) is caused by a calibration in the PCM that is in conflict with the ABS Module programming. The new software flash will correct this issue. · C121C-00 - Torque Request Signal Denied. **This software release also includes: · Transmission quick learn. · Engine enhancements.**
21-022-162018-06-11. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) stored in the TCM memory: · P1CC9 - Unable To Engage Gear.
23-026-16 REV. A2018-06-11. Service bulletin. EQUIPMENT. Incorrect Front License Plate Bracket This bulletin involves inspecting and if necessary, replacing the front license plate bracket. The vehicle may have the incorrect front license plate bracket in the vehicle. The vehicle may have a been shipped with a license plate bracket kit for a high line fascia that will not fit vehicles with a base line fascia.
02-004-172018-06-11. Service bulletin. SUSPENSION. Rattle Noise Heard From Front Suspension This bulletin involves inspecting the front struts for proper assembly and replacing if necessary. The customer may notice a rattle noise from the front of the vehicle while driving over bumps or rough roads.
23-016-172018-06-11. Service bulletin. STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS. Sliding Door Upper Hinge Pulls Out Of Upper Sliding Door Track This bulletin involves replacing one or both of the sliding door upper hinges and upper track stop bumper. Customers may experience the left or right power sliding door upper hinge becomes disengaged from the upper sliding door track.
23-015-17 REV. A2018-06-11. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Sliding Door Does Not Stay Open Or Secured After Opening This bulletin involves repairing one or both of the sliding door latches. Customers may experience the left or right power sliding door does not stay open or secured after opening when the button is pushed or when the door is opened manually. The door potentially may close if the vehicle is parked on a decline.
23-015-172018-06-11. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Sliding Door Does Not Stay Open Or Secured After Opening This bulletin involves repairing one or both of the sliding door latches. Customers may experience the left or right power sliding door does not stay open or secured after opening when the button is pushed or when the door is opened manually. The door potentially may close if the vehicle is parked on a decline.
24-001-172018-06-11. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Flash: HVAC Diagnostic And System Improvements This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Customer may describe HVAC set temperature switches to ?Lo? after using Remote Start.
90035842018-06-11. Service bulletin. STEERING. Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communication or DTC (other then above) issue please contact: Terry Gavit @ cell (248) 882-6108 terry.gavit@fcagroup.com Engineering is requesting a copy of Vehicle Scan Report (VSR) to be emailed to the above address. 2) Noise or Mechanical issue please contact: Ruth Delong @ cell (810) 569-0354.~ If you do not receive a return call within 15 minutes, proceed with the repair.~ Please be sure to attach a copy of the Vehicle Scan Report on the repair order

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.