Service bulletin 9003584
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10139995 |
| Published by NHTSA | 2018-06-11 |
| Manufacturer's number | 9003584 |
| Manufacturer's date | 2017-03-29 |
| NHTSA component | STEERING |
NHTSA's summary
Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communication or DTC (other then above) issue please contact: Terry Gavit @ cell (248) 882-6108 terry.gavit@fcagroup.com Engineering is requesting a copy of Vehicle Scan Report (VSR) to be emailed to the above address. 2) Noise or Mechanical issue please contact: Ruth Delong @ cell (810) 569-0354.~ If you do not receive a return call within 15 minutes, proceed with the repair.~ Please be sure to attach a copy of the Vehicle Scan Report on the repair order
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Steering
Trouble codes named
C15C1, C15DB, C2217
| CHRYSLER 300 | 2016 |
|---|---|
| CHRYSLER PACIFICA | 2017 |
| DODGE CHALLENGER | 2016 |
| DODGE CHARGER | 2016, 2017 |
| DODGE DURANGO | 2016, 2017 |
| JEEP GRAND CHEROKEE | 2016, 2017 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2019222 | 2019-05-10. Steering |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 9003793 | 2022-10-31. Service bulletin. Steering Column Control Module (SCCM ) Check for stored B2225 code when you scan the vehicle in service. If you see this code stored; clear the DTC. If the stored Fault reappears, please call Ivan Ramos cell (248) 817-0468 prior to replacing the SCCM. If you don?t receive response please leave a voice mail, if no further response within 15 minutes continue with normal repair procedure. |
|---|---|
| 9003756 | 2022-10-24. Service bulletin. Rain light sensor Rain sense wipers do not operate: 1. Visual Inspection--> Check if the sensor is visually OK. (all the pins are OK) Check that the Connector is NOT loose (Sensor must get a voltage from 9V to 16V) 2. Functional Checks Rain--> Steering column switch is in auto mode (sensor is active) it is necessary to splash water on the sensitive surface of the sensor to trigger wipes. check the same for different sensitivities When the rain sensitivity is increased (for example from level 0 to level 1), as an acknowledgement a single wipe is seen. (This is not a phantom wipe) and this single wipe is not seen when the rain sensitivity is decreased (from higher level to lower level) Light--> Steering column switch is in auto mode (sensor is active) block the light coming on the sensor from outside of the vehicle (use a opaque object), the head lamps should be activated 3. If the sensor seems functional, it is ideal to remove the silicon gel pad from the sensor, replace it with the new silicon gel pad instead of replacing the whole sensor. When servicing the LRSM please replace the silicon gel pad with a new silicon gel pad (PN 68224945AA) instead of replacing the whole sensor. |
| 0809220 | 2022-10-17. Service bulletin. Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter. Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshift instead. |
| 1900216 | 2022-10-17. Service bulletin. Electric Power Steering Gear Noisy This bulletin involves replacing the electric power steering gear assembly. The customer may hear a noise coming from the steering gear. |
| 3100121 | 2022-09-26. Service bulletin. Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required. |
| 02-007-17 | 2022-09-15. Service bulletin. Steering Wheel Off Center This bulletin involves centering the steering wheel. The customer may describe the steering wheel is off center. |
| 05154726A | 2022-08-15. Service bulletin. Electric Power Steering Gear For LA, LD and LX Models ONLY; Before this part is replaced for: A) Electrical, Communication or DTC issue please contact: Terry Gavit @ cell (248) 882-6108 terry.gavit@fcagroup.com Engineering is requesting a copy of VSR to be emailed to the above address. B) Noise or Mechanical issue please contact: Barbara Strace @ cell (586) 246-4211. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order. |
| 9003584 | 2022-08-08. Service bulletin. Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communication or DTC (other then above) issue please contact: Terry Gavit @ cell (248) 882-6108 terry.gavit@fcagroup.com Engineering is requesting a copy of Vehicle Scan Report (VSR) to be emailed to the above address. 2) Noise or Mechanical issue please contact: Ruth Delong @ cell (810) 569-0354.~ If you do not receive a return call within 15 minutes, proceed with the repair.~ Please be sure to attach a copy of the Vehicle Scan Report on the repair order |
| 23-049-17 | 2022-08-08. Service bulletin. Creaking Noise Coming From Driver's Front Power Seat This bulletin involves lubricating the pivot linkage on the driver?s frontpower seat. The customer may describe a creaking sound originating from the driver?s front power seat when the seat is in full down position and thereis force placed on the seat back. |
| 0811315 | 2022-07-05. Service bulletin. This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF |