Service bulletins for the 2017 Chrysler Pacifica
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
553 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| 9003696 | 2018-06-11. Service bulletin. STRUCTURE:BODY:DOOR. Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair. |
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| 9003694 | 2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system |
| 9003681 | 2018-06-11. Service bulletin. SEAT BELTS. Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. |
| 9003690 | 2018-06-11. Service bulletin. ELECTRICAL SYSTEM. RF Hub Module (RFHM) Engineering is investigating the stored DTC: U103C-00: Keyless Ignition Node communication.~ Prior to replacing key fobs / KIN / RFHM please contact Amr Mostafa on cell: (248) 856-8455. |
| 9003692 | 2018-06-11. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Motor, Window Regulator Prior to replacing the regulator motor, for window reversing and reopening itself when using the auto-up feature, please verify that the door control module is using the latest available software. |
| 9003675 | 2018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL. Overhead DVD Player Before replacing the overhead DVD player for an inoperative condition, check the 14 pin connector at the DVD player for loose or pushed out pins. If the connection is ok then proceed with the repair. Before replacing the DVD player for a scratched or distorted screen make sure the plastic protective film is removed. |
| 9003687 | 2018-06-11. Service bulletin. SEAT BELTS. Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. |
| 02-007-17 | 2018-06-04. Service bulletin. STEERING. Steering Wheel Off Center This bulletin involves centering the steering wheel. The customer may describe the steering wheel is off center. |
| 08-043-17 REV. A | 2018-06-04. Service bulletin. ELECTRICAL SYSTEM. Flash: Battery Pack Control Module (BPCM) Diagnostic and System Improvements This bulletin involves reprogramming the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0AA6-00 - Hybrid Battery Voltage System Isolation Fault. P1E1B-00 - Hybrid-Ev Battery Side Voltage System Isolation.Under a vehicle side isolation failure which generates P0AA6, the BPCM may falsely set P1E1B (HV battery isolation failure) on key off which results in a no start condition. U11C5-00 - BPCM Lost Communication With On Board Charging Module. P1A9B-00 - Hybrid - EV Battery Temperature Sensor 1 Out Of Range High. P1AA7-00 - Hybrid - EV Battery Temperature Sensor 4 Out Of Range High. |
| 18-054-17 REV. A | 2018-06-04. Service bulletin. POWER TRAIN. Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:U1431 - Implausible Data Received From Cruise Control Module.P24B9 - EVAP System Leak Detection Pump Pressure Sensor Circuit Range/Performance. P0300 - Multiple Cylinder Misfire. P1C64-00 - Hybrid Perf Engine Speed Below Target During Autostart. |
| 21-027-17 | 2018-06-04. Service bulletin. POWER TRAIN. Flash: Transmission Shift and Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Codes (DTCs) stored in the TCM memory:P1B13-00 - Park by Wire Unintended Out Of Park Position. P1DCD-00 - TCM Monitoring Processor Performance Multiple Clutches Locked Up. U0103-00 - Lost Communication With Electric Gear Shift Module. P1CC9 - Unable To Engage Gear. P1DDE-00 - Ignition Run/Start Input 1-2 Correlation. The following improvement is also included in this update:Shifter interlocking improvement in an event of brake signal loss to the TCM. |
| 08-049-17 | 2018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL. Central Vision Processing Module (CVPM) Enhancements for Surround View Camera System This bulletin involves updating the CVPM with the latest available software. Customers may experience that in variable light conditions (i.e. backing into a garage on a sunny day), image harmonization between the four views can lead to part of the image being blacked outFig. 1.360 Surround View Camera |
| 08-048-17 | 2018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Navigation Inoperative This bulletin involves checking if the radio's navigation feature is working and replacing the radio if needed. A customer may notice the radio?s navigation feature is inoperative. |
| 02-006-17 | 2018-06-04. Service bulletin. SUSPENSION. Clunking or Popping Noise While Going Over Bumps This bulletin involves inspecting the front strut mounts and strut stems for damage and replacing if needed. Customers may experience a clunking or popping type noise while traveling over bumps or uneven road surfaces at slow speeds. |
| 9003749 | 2018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, return the vehicle to the customer. If there are any questions or concerns or the vehicle has been in for repair for the same radio concern more than once, please call Rick Gordon at Cell (248) 630- 6281. If no response in 15 minutes, proceed with repair. |
| 9003750 | 2018-06-04. Service bulletin. STRUCTURE. Quarter Panel Assembly If customer complains of warped or gapped vacuum swing door, please ensure both high retention clips have been fully seated. If not, please reinstall the part and verify engagement of the high retention clips to see if gap/warp issue is resolved prior to replacing the part. |
| 9003733 | 2018-06-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Park Assist ECU (WK & RU) The customer may describe that if the park assist system is ON, pressing the LED button will not turn the system OFF. The customer may also experience a flicker in the graphics or chimes. If the park assist system is OFF, pressing the LED button will not turn the system ON. When this happens the park assist feature is disabled. If the issue detailed above is what you are seeing, reflash park assist module to newest software as per the latest Service Bulletin available. |
| 9003357 | 2018-06-04. Service bulletin. ENGINE AND ENGINE COOLING. Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison Cell (248-292-9510) ron.dallison@fcagroup.com Joe Lovell Cell (734) 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair. |
| 9003745 | 2018-06-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Mode Actuator Assembly Before replacing either of these part numbers, call Tushar Desai at cell: (248) 346-1999 to answer a few questions. If no response in 15 minutes, please proceed with repair. |
| 9003686 | 2018-06-04. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE. Liftgate Latch Before replacing this part, please call Lori Millen at cell (248) 379-1888. If you do not receive a return call within 15 minutes, proceed with the repair. |
| 9003413 | 2018-06-04. Service bulletin. VEHICLE SPEED CONTROL:ACCELERATOR PEDAL. Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault. |
| 9003109 | 2018-06-04. Service bulletin. VISIBILITY:WINDSHIELD WIPER/WASHER. Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information. |
| 9003730 | 2018-06-04. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. SI-eVT Transmission - China Variant The service SI-eVT is shipped with a non-China wiring harness (68241331AC). China market replacement must replace wiring harness with 68368596AA. The China variant 68368596AA wiring harness has an interlock to the electrical charge door. |
| 23-029-16 | 2018-05-21. Service bulletin. STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS. Power Sliding Door Handle Button Inoperative This bulletin involves testing and inspecting both power sliding door handles and buttons and replacing one or both of the handles if needed. Customers may experience the left or right power sliding door handle buttons do not function when pushed. |
| 23-026-16 | 2018-05-21. Service bulletin. EQUIPMENT. Incorrect Front License Plate Bracket This bulletin involves inspecting and if necessary, replacing the front license plate bracket. The vehicle may have the incorrect front license plate bracket in the vehicle. The vehicle may have a been shipped with a license plate bracket kit for a high line fascia that will not fit vehicles with a base line fascia. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.