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Service bulletin 9003749

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10138872
Published by NHTSA2018-06-04
Manufacturer's number9003749
Manufacturer's date2017-06-28
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, return the vehicle to the customer. If there are any questions or concerns or the vehicle has been in for repair for the same radio concern more than once, please call Rick Gordon at Cell (248) 630- 6281. If no response in 15 minutes, proceed with repair.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
ALFA ROMEO 4C SPIDER2017
ALFA ROMEO GIULIA2017
CHRYSLER 2002017
CHRYSLER 3002017
CHRYSLER 300C2017 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER PACIFICA2017
CHRYSLER PACIFICA PLUG-IN HYBRID2017 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER TOWN AND COUNTRY2017
DODGE CARAVAN2017
DODGE CHALLENGER2017
DODGE CHARGER2017
DODGE DURANGO2017
DODGE GRAND CARAVAN2017
DODGE JOURNEY2017
DODGE VIPER COUPE2017 (the catalog's model; the bulletin names a series or trim of it)
FIAT 124 SPIDER2017
FIAT 5002017
FIAT 500E2017 (the catalog's model; the bulletin names a series or trim of it)
FIAT 500X2017
JEEP CHEROKEE2017
JEEP COMPASS2017
JEEP GRAND CHEROKEE2017
JEEP PATRIOT2017
JEEP RENEGADE2017
JEEP WRANGLER2017
RAM 15002017
RAM 25002017
RAM 35002017
RAM 45002017
RAM 55002017
RAM PROMASTER2017
RAM PROMASTER CITY2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V8760002025-12-17. EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
18V3950002018-06-14. EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
20182302018-05-03. Accessories
20176632017-12-22. Accessories
17V8240002017-12-21. EQUIPMENT
17V6010002017-09-26. EQUIPMENT:OTHER:LABELS
17V5430002017-08-31. EQUIPMENT:OTHER:LABELS; WHEELS:RIM
17V4330002017-07-07. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
17V3750002017-06-13. EQUIPMENT:OTHER:LABELS
16V6860002016-09-23. EQUIPMENT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
91002762024-01-16. Service bulletin. Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
91002632023-12-18. Service bulletin. Dynamic Sensor Prior to replacing this part, please ensure all the pre-diagnostic & diagnostic procedures have been completed with emphasis on wiring and connector integrity. If codes C006A-28, U0125-00, or C006A-46 are present, warranty analysis suggests a high likelihood of an intermittent connection at or near the wiring connector, especially if the vehicle is a pursuit variant. Please verify wiring per diagnostic procedures, as well as removal & installation guidance called out in the service manual before replacement.
Recall06A2023-10-30. Service bulletin. Emissions Recall 06A - Vehicle Emission Control Information Label
931202023-10-02. Service bulletin. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
930232023-10-02. Service bulletin. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
91001962023-09-25. Service bulletin. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
08134232023-07-31. Service bulletin. Radio SW update GR18.8 Customers may experience one or more of the following: ? WiFi hotspot connection failure (UAQ and UCA). ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working (UAQ and UCA). ? Navigation voice prompts are in a different language than what is set. ? Radio may reset or go blank (Rear View Camera (RVC) not affected). ? Unable to enter non-alphanumeric (Emoji) characters into the Wireless phone book for caller?s name ? Unable to communicate with the radio using wiTECH. This bulletin involves inspecting and if required, updating the radio software level to 18.7 (UGQ or UDQ) 18.8 (UAQ or UCQ).
08135232023-07-31. Service bulletin. UCQ UAQ UAS Radio Enhancements Software Updated to 16.2 Customers may experience one or more of the following: ? Vehicle has lost connectivity after radio swap or battery disconnect. This bulletin involves inspecting and if required, updating the radio to software: 16.12.
908802023-07-31. Service bulletin. Y65 Engine Stop/Start Auxiliary Battery Goodwill Initiative
91001662023-07-31. Service bulletin. HEADLAMP WITHOUT BALLAST,If a replacement D5S BULB is needed, order the following: FOR North America D5S PART NUMBER: L0000D5S FOR Enlarged Europe XF D5S PART NUMBER: 71777147 FOR Enlarged Europe XP D5S PART NUMBER: 1609490380