Service bulletin B310223
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11009555 |
| Published by NHTSA | 2024-11-01 |
| Manufacturer's number | B310223 |
| Manufacturer's date | 2024-10-31 |
| NHTSA component | STEERING |
NHTSA's summary
When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Steering
| BMW 230I | 2023, 2024 |
|---|---|
| BMW 330I | 2023, 2024 |
| BMW 430I | 2023, 2024 |
| BMW X5 | 2023, 2024 |
| BMW X6 | 2023, 2024 |
| BMW X7 | 2023, 2024 |
| BMW XM | 2023, 2024 |
| BMW Z4 | 2023 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 23V770000 | 2023-11-16. STEERING |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| B320123 | 2025-08-13. Service bulletin. When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard. |
|---|---|
| B320425 | 2025-05-21. Service bulletin. After prolonged straight-ahead driving (e.g. highway driving), there may be a temporary, slightly noticeable increase in steering forces when steering out of the steering wheel center position. This minimally noticeable increase in steering forces is perceived as a slight, brief resistance. After overcoming this brief resistance when steering out of the steering wheel center position, no permanent increase in steering forces is noticeable. |
| B360121 | 2024-05-30. Service bulletin. At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. |
| B360121 | 2024-02-01. Service bulletin. At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21. |
| B320223 | 2024-02-01. Service bulletin. SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23 |
| B320523 | 2024-01-03. Service bulletin. The bolting of the sensor housing on the steering gear may not have been carried out correctly. The originalbolting may cause a low offset in the sensor signal and result in a noticeable asymmetry of the steering assistance. |
| B320523 | 2023-12-06. Service bulletin. BMW AG has issued a Delivery Stop (effective November 17, 2023) on certain Model Year 2024 BMWvehicles that were produced between August 18, 2023, and September 29, 2023. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop,until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a DeliveryStop. The bulletin will be updated when additional information becomes available. |
| B612123 | 2023-12-06. Service bulletin. The steering wheel heating takes a long time to achieve the desired temperature. |
| B612123 | 2023-09-25. Service bulletin. The steering wheel heating takes a long time to achieve the desired temperature. |
| B320223 | 2023-09-25. Service bulletin. ?Unusual noises occur only when operating the steering column in the axial direction. |