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Service bulletin B360121

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11000563
Published by NHTSA2024-05-30
Manufacturer's numberB360121
Manufacturer's date2024-05-01
NHTSA componentSTEERING

NHTSA's summary

At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
BMW 230I2023, 2024
BMW 3 SERIES2023
BMW 3 SERIES2023
BMW 3 SERIES2023
BMW 3 SERIES2023
BMW 4 SERIES2023
BMW 5 SERIES2023
BMW 740I2024
BMW 8 SERIES2023
BMW I82020
BMW X52024
BMW X62024
BMW X72024
BMW XM2024
BMW Z42023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V7140002024-09-25. STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
23V7700002023-11-16. STEERING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B3205262026-08-26. Service bulletin. “Cracking” noise might be heard when turning the steering wheel from lock to lock. See attached video V3202 26 EPS noise.
B3203262026-04-27. Service bulletin. “Groaning” noise from the EPS when the steering wheel is at the end stops.
B3104262026-04-27. Service bulletin. SITUATION When turning the steering wheel fully to the steering end stops, a ”groaning” noise can be perceived at the respective steering stop. The noise occurs at higher ambient temperatures from approx. 68°F.
B3208252025-09-22. Service bulletin. When the steering column is adjusted inwards towards the instrument cluster, the noise may occur near thelimit position.
B3201232025-08-13. Service bulletin. When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
B3204252025-05-21. Service bulletin. After prolonged straight-ahead driving (e.g. highway driving), there may be a temporary, slightly noticeable increase in steering forces when steering out of the steering wheel center position. This minimally noticeable increase in steering forces is perceived as a slight, brief resistance. After overcoming this brief resistance when steering out of the steering wheel center position, no permanent increase in steering forces is noticeable.
B3202252025-05-21. Service campaign. Parts of the steering shaft universal joint may have been joined together without having beengreased. As a result, there can be audible squeaking and cracking noises. In some cases, moresteering force is required.
B0601252025-01-25. Other. SWIVEL JOINT RETURN
B3201252025-01-23. Service bulletin. Rumbling, groaning type noises from the EPS when the steering wheel is at the end stops.
B3102232024-11-01. Service bulletin. When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.