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Service bulletin B612123

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10245376
Published by NHTSA2023-12-06
Manufacturer's numberB612123
Manufacturer's date2023-11-16
NHTSA componentSTEERING

NHTSA's summary

The steering wheel heating takes a long time to achieve the desired temperature.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
BMW 220I2003
BMW 228I2014, 2015, 2016
BMW 228I2020, 2021, 2022, 2023
BMW 230I2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
BMW 240I2023
BMW 5 SERIES
BMW IX2021
BMW IX2022, 2023, 2024
BMW X12013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V7700002023-11-16. STEERING
19V6010002019-08-14. STEERING:LINKAGES:TIE ROD ASSEMBLY
15V8870002015-12-30. STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B3205262026-08-26. Service bulletin. “Cracking” noise might be heard when turning the steering wheel from lock to lock. See attached video V3202 26 EPS noise.
B3203262026-04-27. Service bulletin. “Groaning” noise from the EPS when the steering wheel is at the end stops.
B3208252025-09-22. Service bulletin. When the steering column is adjusted inwards towards the instrument cluster, the noise may occur near thelimit position.
B3201232025-08-13. Service bulletin. When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
B3203242025-07-28. Service campaign. A check control (CC) message (‘Steering behavior. Drive moderately. Have it checked by the nearest service partner.’) will light up and there will be a noticeable reduction in power steering assistance when parking.
B3602252025-06-17. Service bulletin. A “knocking/thumping” noise can be heard during left/right steering wheel movements while stationary or atlow speeds, and can also be felt in the steering wheel. The noise occurs at high interior temperatures above 86°F. When the vehicle interior cools down, the noise is diminished.
B3204252025-05-21. Service bulletin. After prolonged straight-ahead driving (e.g. highway driving), there may be a temporary, slightly noticeable increase in steering forces when steering out of the steering wheel center position. This minimally noticeable increase in steering forces is perceived as a slight, brief resistance. After overcoming this brief resistance when steering out of the steering wheel center position, no permanent increase in steering forces is noticeable.
B0610252025-03-03. Other. Right Tie Rod Return
B3203242025-02-25. Service campaign. A check control (CC) message (‘Steering behavior. Drive moderately. Have it checked by the nearest service partner.’) will light up and there will be a noticeable reduction in power steering assistance when parking.
B3201252025-01-23. Service bulletin. Rumbling, groaning type noises from the EPS when the steering wheel is at the end stops.