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Service bulletin B612123

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10242701
Published by NHTSA2023-09-25
Manufacturer's numberB612123
Manufacturer's date2023-08-01
NHTSA componentSTEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER; STEERING

NHTSA's summary

The steering wheel heating takes a long time to achieve the desired temperature.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
BMW 230I2023
BMW IX2022, 2023
BMW M240I2023
BMW X12022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
B3205262026-08-26. Service bulletin. “Cracking” noise might be heard when turning the steering wheel from lock to lock. See attached video V3202 26 EPS noise.
B3203242025-07-28. Service campaign. A check control (CC) message (‘Steering behavior. Drive moderately. Have it checked by the nearest service partner.’) will light up and there will be a noticeable reduction in power steering assistance when parking.
B3602252025-06-17. Service bulletin. A “knocking/thumping” noise can be heard during left/right steering wheel movements while stationary or atlow speeds, and can also be felt in the steering wheel. The noise occurs at high interior temperatures above 86°F. When the vehicle interior cools down, the noise is diminished.
B3203242025-02-25. Service campaign. A check control (CC) message (‘Steering behavior. Drive moderately. Have it checked by the nearest service partner.’) will light up and there will be a noticeable reduction in power steering assistance when parking.
B3203242024-12-31. Service campaign. DELIVERY STOP: REPLACE STEERING GEAR – I20
B3102232024-11-01. Service bulletin. When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
B3203242024-10-19. Service campaign. A check control (CC) message (‘Steering behavior. Drive moderately. Have it checked by the nearest service partner.’) will light up and there will be a noticeable reduction in power steering assistance when parking.
B3203242024-09-01. Service campaign. A check control (CC) message (‘Steering behavior. Drive moderately. Have it checked by the nearest servicepartner.’) will light up and there will be a noticeable reduction in power steering assistance when parking.
B3601212024-05-30. Service bulletin. At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned.
B3201242024-05-29. Service campaign. When starting, a Check Control message will be displayed (“Steering behavior. Drive slowly and have this checked by the nearest Service Provider”) with a noticeable reduction in power steering support whe nmaneuvering.