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Service campaign B320124

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService campaign
NHTSA id11000504
Published by NHTSA2024-05-29
Manufacturer's numberB320124
Manufacturer's date2024-05-22
NHTSA componentSTEERING

NHTSA's summary

When starting, a Check Control message will be displayed (“Steering behavior. Drive slowly and have this checked by the nearest Service Provider”) with a noticeable reduction in power steering support whe nmaneuvering.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
BMW IX2021
BMW IX2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
B3205262026-08-26. Service bulletin. “Cracking” noise might be heard when turning the steering wheel from lock to lock. See attached video V3202 26 EPS noise.
B3203242025-07-28. Service campaign. A check control (CC) message (‘Steering behavior. Drive moderately. Have it checked by the nearest service partner.’) will light up and there will be a noticeable reduction in power steering assistance when parking.
B3203242025-02-25. Service campaign. A check control (CC) message (‘Steering behavior. Drive moderately. Have it checked by the nearest service partner.’) will light up and there will be a noticeable reduction in power steering assistance when parking.
B3203242024-12-31. Service campaign. DELIVERY STOP: REPLACE STEERING GEAR – I20
B3203242024-10-19. Service campaign. A check control (CC) message (‘Steering behavior. Drive moderately. Have it checked by the nearest service partner.’) will light up and there will be a noticeable reduction in power steering assistance when parking.
B3203242024-09-01. Service campaign. A check control (CC) message (‘Steering behavior. Drive moderately. Have it checked by the nearest servicepartner.’) will light up and there will be a noticeable reduction in power steering assistance when parking.
B3201242024-04-01. Service bulletin. When starting, a Check Control message will be displayed (“Steering behavior. Drive slowly and have this checked by the nearest Service Provider”) with a noticeable reduction in power steering support when maneuvering.
B6121232023-12-06. Service bulletin. The steering wheel heating takes a long time to achieve the desired temperature.
B6121232023-09-25. Service bulletin. The steering wheel heating takes a long time to achieve the desired temperature.
B6122222022-12-12. Service bulletin. After establishing a drive-ready state, the steering column remains in the comfort entry position and sporadically does not return to the saved user setting.