Service bulletin B360121
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10249018 |
| Published by NHTSA | 2024-02-01 |
| Manufacturer's number | B360121 |
| Manufacturer's date | 2024-01-08 |
| NHTSA component | STEERING |
NHTSA's summary
At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Steering
| BMW 228I | 2014, 2015, 2016 |
|---|---|
| BMW 228I | 2020, 2021 |
| BMW 230I | 2017, 2018, 2019, 2020, 2021 |
| BMW 3 SERIES | 2023 |
| BMW 3 SERIES | 2023 |
| BMW 3 SERIES | 2023 |
| BMW 3 SERIES | 2023 |
| BMW 330E | 2020 |
| BMW 330E | 2021, 2022, 2023, 2024 |
| BMW 330I | 2019, 2020, 2021, 2022, 2023, 2024 |
| BMW 340I | 2019 |
| BMW 340I | 2020 |
| BMW 340I | 2023 |
| BMW 4 SERIES | 2023 |
| BMW 430I | 2020, 2021, 2022, 2023, 2024 |
| BMW 440I | 2020 |
| BMW 5 SERIES | 2023 |
| BMW 5-SERIES GRAN TURISMO | 2017 |
| BMW 530E | 2017 |
| BMW 530E | 2018, 2019, 2020, 2021, 2022, 2023 |
| BMW 530I | 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| BMW 535I | 2017 |
| BMW 540D | 2018, 2019 |
| BMW 540D | 2020 |
| BMW 540D | 2022 to 2023 |
| BMW 540I | 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| BMW 550E | 2020 to 2021 |
| BMW 550I | 2017 |
| BMW 740E | 2019 |
| BMW 740I | 2019, 2020, 2021 |
| BMW 740I | 2022 |
| BMW 740I | 2023, 2024 |
| BMW 740LE | 2019 to 2020 |
| BMW 740LI | 2019 to 2021 |
| BMW 740LI | 2022 |
| BMW 745E | 2020, 2021 |
| BMW 745E | 2022 |
| BMW 745LE | 2019 to 2021 |
| BMW 745LE | 2022 |
| BMW 750E | 2024 |
| BMW 750GS | 2019 |
| BMW 750I | 2019, 2020 |
| BMW 750LI | 2019 to 2021 |
| BMW 750LI | 2022 |
| BMW 760I | 2023, 2024 |
| BMW 8 SERIES | 2023 |
| BMW 840I | 2019 |
| BMW 840I | 2020, 2021, 2022, 2023, 2024 |
| BMW 850GS | 2019 |
| BMW 850I | 2019 |
| BMW 850I | 2023 |
| BMW I8 | 2014, 2015, 2016, 2017 |
| BMW I8 | 2018 |
| BMW I8 | 2019, 2020 |
| BMW M2 | 2016, 2017, 2018, 2019, 2020 |
| BMW M235I | 2016 |
| BMW M235I | 2017 |
| BMW M235I | 2020 |
| BMW M240I | 2017, 2018, 2019, 2020 |
| BMW M3 | 2015, 2016, 2017, 2018 |
| BMW M340I | 2019 |
| BMW M4 | 2021, 2022, 2023, 2024 |
| BMW M4 GT4 | 2023 |
| BMW M440I | 2021, 2022, 2023, 2024 |
| BMW M5 | 2018, 2019, 2020, 2021, 2022, 2023 |
| BMW M8 | 2020, 2021, 2022, 2023, 2024 |
| BMW M8 GRAN COUPE | 2020 |
| BMW M850I | 2020, 2021, 2022, 2023, 2024 |
| BMW X3 | 2017, 2018, 2019, 2020, 2021, 2022 |
| BMW X3 HYBRID | 2021 |
| BMW X4 | 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| BMW X5 | 2015, 2016, 2017, 2018 |
| BMW X5 M | 2018 |
| BMW X6 | 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| BMW X6 M | 2015 to 2020 |
| BMW X7 | 2019, 2020, 2021, 2022, 2023, 2024 |
| BMW XM | 2023, 2024 |
| BMW Z4 | 2019, 2020, 2021, 2022, 2023 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 24V714000 | 2024-09-25. STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM |
|---|---|
| 2023614 | 2023-11-16. Steering |
| 23V770000 | 2023-11-16. STEERING |
| 21V031000 | 2021-01-29. STEERING:COLUMN |
| 2020267 | 2020-06-16. Steering |
| 20V355000 | 2020-06-15. STEERING:LINKAGES:TIE ROD ASSEMBLY |
| 2019521 | 2019-10-16. Steering |
| 19V738000 | 2019-10-16. STEERING:RACK AND PINION:PINION SHAFT |
| 2019470 | 2019-09-25. Steering |
| 19V678000 | 2019-09-25. SUSPENSION:FRONT; STEERING |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| B320526 | 2026-08-26. Service bulletin. “Cracking” noise might be heard when turning the steering wheel from lock to lock. See attached video V3202 26 EPS noise. |
|---|---|
| B320326 | 2026-04-27. Service bulletin. “Groaning” noise from the EPS when the steering wheel is at the end stops. |
| B310426 | 2026-04-27. Service bulletin. SITUATION When turning the steering wheel fully to the steering end stops, a ”groaning” noise can be perceived at the respective steering stop. The noise occurs at higher ambient temperatures from approx. 68°F. |
| B320825 | 2025-09-22. Service bulletin. When the steering column is adjusted inwards towards the instrument cluster, the noise may occur near thelimit position. |
| B320123 | 2025-08-13. Service bulletin. When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard. |
| B320425 | 2025-05-21. Service bulletin. After prolonged straight-ahead driving (e.g. highway driving), there may be a temporary, slightly noticeable increase in steering forces when steering out of the steering wheel center position. This minimally noticeable increase in steering forces is perceived as a slight, brief resistance. After overcoming this brief resistance when steering out of the steering wheel center position, no permanent increase in steering forces is noticeable. |
| B320225 | 2025-05-21. Service campaign. Parts of the steering shaft universal joint may have been joined together without having beengreased. As a result, there can be audible squeaking and cracking noises. In some cases, moresteering force is required. |
| B061025 | 2025-03-03. Other. Right Tie Rod Return |
| B060125 | 2025-01-25. Other. SWIVEL JOINT RETURN |
| B320125 | 2025-01-23. Service bulletin. Rumbling, groaning type noises from the EPS when the steering wheel is at the end stops. |