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Service bulletin B360121

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10249018
Published by NHTSA2024-02-01
Manufacturer's numberB360121
Manufacturer's date2024-01-08
NHTSA componentSTEERING

NHTSA's summary

At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
BMW 228I2014, 2015, 2016
BMW 228I2020, 2021
BMW 230I2017, 2018, 2019, 2020, 2021
BMW 3 SERIES2023
BMW 3 SERIES2023
BMW 3 SERIES2023
BMW 3 SERIES2023
BMW 330E2020
BMW 330E2021, 2022, 2023, 2024
BMW 330I2019, 2020, 2021, 2022, 2023, 2024
BMW 340I2019
BMW 340I2020
BMW 340I2023
BMW 4 SERIES2023
BMW 430I2020, 2021, 2022, 2023, 2024
BMW 440I2020
BMW 5 SERIES2023
BMW 5-SERIES GRAN TURISMO2017
BMW 530E2017
BMW 530E2018, 2019, 2020, 2021, 2022, 2023
BMW 530I2017, 2018, 2019, 2020, 2021, 2022, 2023
BMW 535I2017
BMW 540D2018, 2019
BMW 540D2020
BMW 540D2022 to 2023
BMW 540I2017, 2018, 2019, 2020, 2021, 2022, 2023
BMW 550E2020 to 2021
BMW 550I2017
BMW 740E2019
BMW 740I2019, 2020, 2021
BMW 740I2022
BMW 740I2023, 2024
BMW 740LE2019 to 2020
BMW 740LI2019 to 2021
BMW 740LI2022
BMW 745E2020, 2021
BMW 745E2022
BMW 745LE2019 to 2021
BMW 745LE2022
BMW 750E2024
BMW 750GS2019
BMW 750I2019, 2020
BMW 750LI2019 to 2021
BMW 750LI2022
BMW 760I2023, 2024
BMW 8 SERIES2023
BMW 840I2019
BMW 840I2020, 2021, 2022, 2023, 2024
BMW 850GS2019
BMW 850I2019
BMW 850I2023
BMW I82014, 2015, 2016, 2017
BMW I82018
BMW I82019, 2020
BMW M22016, 2017, 2018, 2019, 2020
BMW M235I2016
BMW M235I2017
BMW M235I2020
BMW M240I2017, 2018, 2019, 2020
BMW M32015, 2016, 2017, 2018
BMW M340I2019
BMW M42021, 2022, 2023, 2024
BMW M4 GT42023
BMW M440I2021, 2022, 2023, 2024
BMW M52018, 2019, 2020, 2021, 2022, 2023
BMW M82020, 2021, 2022, 2023, 2024
BMW M8 GRAN COUPE2020
BMW M850I2020, 2021, 2022, 2023, 2024
BMW X32017, 2018, 2019, 2020, 2021, 2022
BMW X3 HYBRID2021
BMW X42018, 2019, 2020, 2021, 2022, 2023, 2024
BMW X52015, 2016, 2017, 2018
BMW X5 M2018
BMW X62015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
BMW X6 M2015 to 2020
BMW X72019, 2020, 2021, 2022, 2023, 2024
BMW XM2023, 2024
BMW Z42019, 2020, 2021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V7140002024-09-25. STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
20236142023-11-16. Steering
23V7700002023-11-16. STEERING
21V0310002021-01-29. STEERING:COLUMN
20202672020-06-16. Steering
20V3550002020-06-15. STEERING:LINKAGES:TIE ROD ASSEMBLY
20195212019-10-16. Steering
19V7380002019-10-16. STEERING:RACK AND PINION:PINION SHAFT
20194702019-09-25. Steering
19V6780002019-09-25. SUSPENSION:FRONT; STEERING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B3205262026-08-26. Service bulletin. “Cracking” noise might be heard when turning the steering wheel from lock to lock. See attached video V3202 26 EPS noise.
B3203262026-04-27. Service bulletin. “Groaning” noise from the EPS when the steering wheel is at the end stops.
B3104262026-04-27. Service bulletin. SITUATION When turning the steering wheel fully to the steering end stops, a ”groaning” noise can be perceived at the respective steering stop. The noise occurs at higher ambient temperatures from approx. 68°F.
B3208252025-09-22. Service bulletin. When the steering column is adjusted inwards towards the instrument cluster, the noise may occur near thelimit position.
B3201232025-08-13. Service bulletin. When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
B3204252025-05-21. Service bulletin. After prolonged straight-ahead driving (e.g. highway driving), there may be a temporary, slightly noticeable increase in steering forces when steering out of the steering wheel center position. This minimally noticeable increase in steering forces is perceived as a slight, brief resistance. After overcoming this brief resistance when steering out of the steering wheel center position, no permanent increase in steering forces is noticeable.
B3202252025-05-21. Service campaign. Parts of the steering shaft universal joint may have been joined together without having beengreased. As a result, there can be audible squeaking and cracking noises. In some cases, moresteering force is required.
B0610252025-03-03. Other. Right Tie Rod Return
B0601252025-01-25. Other. SWIVEL JOINT RETURN
B3201252025-01-23. Service bulletin. Rumbling, groaning type noises from the EPS when the steering wheel is at the end stops.