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Service bulletin B320223

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10249017
Published by NHTSA2024-02-01
Manufacturer's numberB320223
Manufacturer's date2024-01-04
NHTSA componentSTEERING

NHTSA's summary

SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
BMW 5 SERIES2023
BMW 5-SERIES GRAN TURISMO2017
BMW 530E2017
BMW 530E2018, 2019, 2020, 2021, 2022, 2023
BMW 530I2017, 2018, 2019, 2020, 2021, 2022, 2023
BMW 535I2017
BMW 540D2018, 2019
BMW 540D2020
BMW 540D2022 to 2023
BMW 540I2017, 2018, 2019, 2020, 2021, 2022, 2023
BMW 550E2020 to 2021
BMW 550I2017
BMW 640I2017, 2018, 2019
BMW 640I2020
BMW 740E2016
BMW 740E2017, 2018, 2019
BMW 740I2016, 2017, 2018, 2019, 2020, 2021
BMW 740I2022
BMW 740LE2017 to 2020
BMW 740LI2016 to 2021
BMW 740LI2022
BMW 745E2020, 2021
BMW 745E2022
BMW 745LE2019 to 2021
BMW 745LE2022
BMW 750GS2019
BMW 750I2016
BMW 750I2017
BMW 750I2018, 2019, 2020
BMW 750LI2016 to 2021
BMW 750LI2022
BMW 750LXI2016 to 2017
BMW 750XI2016 to 2017
BMW 8 SERIES2023
BMW 840I2019
BMW 840I2020, 2021, 2022, 2023, 2024
BMW 850GS2019
BMW 850I2019
BMW 850I2023
BMW M52018, 2019, 2020, 2021, 2022, 2023
BMW M82020, 2021, 2022, 2023, 2024
BMW X52015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
BMW X62020, 2021, 2022, 2023, 2024
BMW X72019, 2020, 2021, 2022, 2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V0310002021-01-29. STEERING:COLUMN
20V4340002020-07-28. STEERING:COLUMN; STEERING
19V6310002019-08-28. STEERING:RACK AND PINION:RACK
20165792016-11-17. Steering

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B3201232025-08-13. Service bulletin. When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
B3102232024-11-01. Service bulletin. When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
B6609232024-10-28. Service bulletin. The customer states that one or more of the following situations may occur: 1. The availability of the Steering and Lane Control Assistant is deteriorating, and/or that the function allows thevehicle to move from side to side within the lane markings. 2. The parking space detection is less effective or hardly ever receives any parking space recommendations fromthe PMA.
B3601212024-05-30. Service bulletin. At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned.
B3601212024-02-01. Service bulletin. At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
B3202232023-09-25. Service bulletin. ?Unusual noises occur only when operating the steering column in the axial direction.
B3204202023-07-24. Service bulletin. A groaning type noise is heard during the height adjustment.
B3204202023-05-01. Service bulletin. A groaning type noise is heard during the height adjustment.
B3201232023-05-01. Service bulletin. When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
B6129222023-01-30. Service bulletin. The saved steering column positions, vertical and horizontal, are not stored long term.