Service bulletin B320223
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10249017 |
| Published by NHTSA | 2024-02-01 |
| Manufacturer's number | B320223 |
| Manufacturer's date | 2024-01-04 |
| NHTSA component | STEERING |
NHTSA's summary
SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Steering
| BMW 5 SERIES | 2023 |
|---|---|
| BMW 5-SERIES GRAN TURISMO | 2017 |
| BMW 530E | 2017 |
| BMW 530E | 2018, 2019, 2020, 2021, 2022, 2023 |
| BMW 530I | 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| BMW 535I | 2017 |
| BMW 540D | 2018, 2019 |
| BMW 540D | 2020 |
| BMW 540D | 2022 to 2023 |
| BMW 540I | 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| BMW 550E | 2020 to 2021 |
| BMW 550I | 2017 |
| BMW 640I | 2017, 2018, 2019 |
| BMW 640I | 2020 |
| BMW 740E | 2016 |
| BMW 740E | 2017, 2018, 2019 |
| BMW 740I | 2016, 2017, 2018, 2019, 2020, 2021 |
| BMW 740I | 2022 |
| BMW 740LE | 2017 to 2020 |
| BMW 740LI | 2016 to 2021 |
| BMW 740LI | 2022 |
| BMW 745E | 2020, 2021 |
| BMW 745E | 2022 |
| BMW 745LE | 2019 to 2021 |
| BMW 745LE | 2022 |
| BMW 750GS | 2019 |
| BMW 750I | 2016 |
| BMW 750I | 2017 |
| BMW 750I | 2018, 2019, 2020 |
| BMW 750LI | 2016 to 2021 |
| BMW 750LI | 2022 |
| BMW 750LXI | 2016 to 2017 |
| BMW 750XI | 2016 to 2017 |
| BMW 8 SERIES | 2023 |
| BMW 840I | 2019 |
| BMW 840I | 2020, 2021, 2022, 2023, 2024 |
| BMW 850GS | 2019 |
| BMW 850I | 2019 |
| BMW 850I | 2023 |
| BMW M5 | 2018, 2019, 2020, 2021, 2022, 2023 |
| BMW M8 | 2020, 2021, 2022, 2023, 2024 |
| BMW X5 | 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| BMW X6 | 2020, 2021, 2022, 2023, 2024 |
| BMW X7 | 2019, 2020, 2021, 2022, 2023, 2024 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 21V031000 | 2021-01-29. STEERING:COLUMN |
|---|---|
| 20V434000 | 2020-07-28. STEERING:COLUMN; STEERING |
| 19V631000 | 2019-08-28. STEERING:RACK AND PINION:RACK |
| 2016579 | 2016-11-17. Steering |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| B320123 | 2025-08-13. Service bulletin. When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard. |
|---|---|
| B310223 | 2024-11-01. Service bulletin. When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard. |
| B660923 | 2024-10-28. Service bulletin. The customer states that one or more of the following situations may occur: 1. The availability of the Steering and Lane Control Assistant is deteriorating, and/or that the function allows thevehicle to move from side to side within the lane markings. 2. The parking space detection is less effective or hardly ever receives any parking space recommendations fromthe PMA. |
| B360121 | 2024-05-30. Service bulletin. At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. |
| B360121 | 2024-02-01. Service bulletin. At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21. |
| B320223 | 2023-09-25. Service bulletin. ?Unusual noises occur only when operating the steering column in the axial direction. |
| B320420 | 2023-07-24. Service bulletin. A groaning type noise is heard during the height adjustment. |
| B320420 | 2023-05-01. Service bulletin. A groaning type noise is heard during the height adjustment. |
| B320123 | 2023-05-01. Service bulletin. When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard. |
| B612922 | 2023-01-30. Service bulletin. The saved steering column positions, vertical and horizontal, are not stored long term. |