Service bulletins for the 2014 Ram 3500
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
573 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| 30657 | 2018-06-11. Service bulletin. ELECTRICAL SYSTEM. R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 04 April, 2017. |
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| 9003059 | 2018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL. Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25, B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean the Sensors, both front and back (behind bumper) of sensor. The snow/mud/ice can be behind the bumper, sensor retainer and/or the sensor which may cause customers to think they have an issue since they cleaned the front of the sensor/bumper, but not behind where dirt/mud/ice snow can accumulate. Once the Bumper and Sensors are completely cleaned and clear of snow, mud, ice, and/or obstruction, the sensors must activate in order for the faults to go STORED. After cleaning the Bumper and Sensors, turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. 2) Active or Stored DTC code of Short to Ground fault: B128E-11, B128F-11, B1290-11, B1291-11, B1292-11, B1293-11, B1294-11, B1295-11, B1296-11, and/or B1298-11, or if you have an active or stored DTC code of Performance or Incorrect Operation fault: B128E-92, B128F-92, B1290-92, B1291-92, B1293-92, B1294-92, B1295-92, B1296-92, B1297-92, and/or B1298-92, then check the wiring behind the sensor. Specifically, ensure that the connector behind the park assist sensor is fully mounted. Ensure also, there is no dirt, corrosion, or damage in this connector behind the park assist sensor as this will also cause a Short to Ground fault. With potential wiring issues addressed, the sensors must activate in order for the faults to go STORED. After all sensors are properly connected (you will likely hear a click once the connector is fully seated on the sensor), turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. |
| 9003694 | 2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system |
| 9003693 | 2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. Gasket, Rocker Cover If you are replacing this gasket for an oil leak, please call Steve Alvarado @ (866) 799-1695 ext: 4720271 to arrange for Fastrac shipper |
| 9003681 | 2018-06-11. Service bulletin. SEAT BELTS. Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. |
| 9003687 | 2018-06-11. Service bulletin. SEAT BELTS. Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. |
| 9003216 | 2018-06-11. Service bulletin. VISIBILITY:REARVIEW MIRRORS/DEVICES. Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full foward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times. If this doesn't resolve the issue, then repair as necessary.~ Note: 1- The looseness of power fold mirror does not necessary indicate a defective mirror, it may be caused by folding it manually rather than using the power fold feature. If the mirror is adjusted manually out of the proper detent, always use the button to adjust it back into sync.~ 2- The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirror. Only manually fold the mirrors when absolutely necessary.~ 3- In the circumstance where the left hand mirror and right hand mirror are in different positions, it may take up to three cycles (bottom pushes) to re-sync the mirrors together. |
| 08-046-16 | 2018-06-11. Service bulletin. SUSPENSION. Flash: Air Suspension Control Module (ASCM) System Enhancements This Bulletin involves updating the (ASCM) software. A customer may describe the following: · **Cluster stays awake after ignition is turned off for 10 minutes or more.** · False message Battery Voltage Low - Start Engine to Change Ride Height which appears in the Electronic Vehicle Information Center (EVIC). This condition may happen when the vehicle is first started and trying to move the suspension from trailer ride height to normal ride height. |
| 68277402A | 2018-06-11. Service bulletin. VEHICLE SPEED CONTROL:CRUISE CONTROL. Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure |
| 68105583A | 2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~ |
| 5RR541XRA | 2018-06-11. Service bulletin. VISIBILITY:REARVIEW MIRRORS/DEVICES. Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full forward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times. If this doesn't resolve the issue, then repair as necessary.~ Note: 1- The looseness of power fold mirror does not necessary indicate a defective mirror, it may be caused by folding it manually rather than using the power fold feature. If the mirror is adjusted manually out of the proper detent, always use the button to adjust it back into sync.~ 2- The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirror. Only manually fold the mirrors when absolutely necessary.~ 3- In the circumstance where the left hand mirror and right hand mirror are in different positions, it may take up to three cycles (bottom pushes) to re-sync the mirrors together. |
| 18-053-14 REV. B | 2018-06-11. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo diesel. They are as follows:Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect is Present For The Following Diagnostic Trouble Codes (DTCs). These Faults Have Been Changed From A One Trip Fault To A Two Trip Fault: P0201 - P0206 - Fuel Injector X Circuit Open Fault Codes. U110E - Lost Ambient Temperature Message. P049D - EGR Control Position Exceeding Learning Limit. P226C - Turgocharger Boost Control ?A? Slow Response.The Following DTC Has Been Changed From A Two Trip Fault To One Trip Fault: U1A24 - Lost Communication With Ammonia Sensor.Improvements To Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect Is Present For: U3017 - Control Module Timer/Clock Performance P0087 - Fuel Rail Pressure Too Low P2281 - Air Leak Between MAF And Throttle Body P0544 - Exhaust Gas Temperature Sensor Circuit - Sensor 1/1 P0128 - Thermostat Rationality. In cold ambient temperatures P214D - SCR NOx Catalyst Outlet Temperature Too High During Particulate Filter Regeneration P24A5 - EGR Cooler Bypass Bank 1 Control Stuck P040B - Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Performance U1421 - Implausible Ignition Key Off Time Received P0420 - Catalyst Efficiency Below Threshold P026B - Injection Timing Performance P04DB - Crankcase Ventilation System Disconnected P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1 P202E - Diesel Exhaust Fluid (DEF) Reductant Injector Performance P20EE - SCR NOx Catalyst Efficiency Below Threshold - Bank 1 P2002 - Diesel Particulate Filter Efficiency Below Threshold P0604 - Internal Control Module RAM P1451 - Diesel Particulate Filter System Performance.Other Updates Included: |
| 18-002-14 REV. C | 2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. Flash: 6.7L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM/PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel.Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect is Present For The Following Diagnostic Trouble Codes (DTCs). These Faults Have Been Changed From A One Trip Fault To A Two Trip Fault: P0201 - P0206 - Fuel Injector X Circuit/Open Fault Codes. U110E - Lost Ambient Temperature Message. P049D - EGR Control Position Exceeding Learning Limit.Improvements To Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect Is Present For: U3017 - Control Module Timer/Clock Performance. P0087 - Fuel Rail Pressure Too Low. P0544 - Exhaust Gas Temperature Sensor Circuit - Sensor 1/1. P2281 - Air Leak Between MAF And Throttle Body. P0128 - Thermostat Rationality. In low ambient temperatures. U1421 - Implausible Ignition Key Off Time Received. P202E - Diesel Exhaust Fluid (DEF) Reductant Injector Performance. P20EE - SCR NOX Catalyst Efficiency Below Threshold - Bank 1. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P0604 - Internal control Module RAM Error. This DTC may be caused by enabling the remote throttle feature via the EVIC, and it will be accompanied by a ?service electronic throttle control? message in the EVIC.Other Updates: Urea system calibration changes. Fuel Filter Minder Calibration Changes. Cruise control system improvements. Improvements in exhaust brake switch operation. Charging system improvements for dual alternator applications. Various wiTECH data and system test additions and improvements. OBD Template changes for P2453. Dual Fuel Tank component update. Inducement Timer Reset (Feature enable in wiTech). PTO Denied Status Message Update. PTO Horn Request sent to Body Control Unit (BCU.) |
| 17-008-14 REV. A | 2018-06-11. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Service Bulletin/RRT 17-008-14/14-096 Superseded By Customer Satisfaction Notification (CSN) P33 Refer to service procedures outlined in CSN P33. |
| 14-001-14 REV. B | 2018-06-11. Service bulletin. FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM:SOFTWARE. Fuel Gelling in Cold Ambient Temperatures This bulletin involves reconfiguring the Body Control Module (BCM). Some customers may experience a Malfunction Indicator Lamp (MIL) due to fuel related Diagnostic Trouble Code (DTC) and/or may have a hard or no start condition due to fuel gelling in cold ambient temperatures (20°F or -7°C) or below. DTCs, such as P0087, P0191 or P026B (or other DTCs) may have been set.frame mounted fuel filter heater not to function. The condition is due to a configuration setting in the Body Control Module (BCM). |
| 18-025-14 REV. A | 2018-06-11. Service bulletin. POWER TRAIN. Flash: Powertrain System Improvements/Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following powertrain system improvements/enhancements are included in this software release. These enhancements are listed by vehicle application.DS vehicles equipped with a 3.6L engine (sales code ERB). Enhanced Automatic Oil Change Indicator(EAOCI) system improvements to switch to a severe duty cycle algorithm anytime the PCM is replaced to ensure the customer receives a timely oil change required message. Corrected a generic scan tool display issue regarding Mode 6 data accuracy.DS vehicles equipped with a 5.7L engine (sales code EZH). Charging system voltage regulator control improvements. System improvements to prevent Malfunction Indicator Lamp (MIL) illumination with a Diagnostic Trouble Code (DTC) P0300 - Multiple Cylinder Misfire when using a block heater in ambient temperatures greater than -20°F (-29°C). Enhanced Automatic Oil Change Indicator(EAOCI) system improvements to switch to a severe duty cycle algorithm anytime the PCM is replaced to ensure the customer receives a timely oil change required message. Corrected a generic scan tool display issue regarding Mode 6 data accuracy.DJ, DD, and D2 vehicles equipped with a 5.7L engine (sales code EZC) Transmission torque management enhancement when shifting from drive to reverse. Software to correct Malfunction Indicator Lamp (MIL) illumination with Diagnostic Trouble Code (DTC) P0481 - Cooling Fan 2 Control Circuit/Open setting in the PCM memory. Enhanced Automatic Oil Change Indicator(EAOCI) system improvements to switch to a severe duty cycle algorithm anytime the PCM is replaced to ensure the customer receives a timely oil change required message. Corrected a generic scan tool display issue regarding Mode 6 data accuracy. Improved transmission Quick Learn routine performance |
| 11-004-14 | 2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. Chirp Type Noise Emitted From Exhaust This bulletin involves replacement of the muffler to correct a chirp type noise that is emitted from the exhaust when the engine enters MDS mode. Vehicle operators may experience the following condition: Chirp Type Noise Emitted From Exhaust when entering MDS mode |
| 08-099-14 | 2018-06-11. Service bulletin. SUSPENSION. Flash: Air Suspension Message Battery Voltage Low This Bulletin involves updating the Air Suspension Control Module (ASCM) software. false message ?Battery Voltage Low - Start Engine to Change Ride Height? which appears in the Electronic Vehicle Information Center (EVIC). This condition may happen when the vehicle is first started and trying to move the suspension from trailer ride height to normal ride height. |
| 17-008-14 | 2018-06-11. Service bulletin. SUSPENSION. Rear Stabilizer Bar Missing This bulletin involves inspecting for and if necessary installing a rear stabilizer bar. Inspect for and if necessary install rear stabilizer bar. |
| 18-053-14 REV. A | 2018-06-11. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo diesel. They are as follows: Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following DTCs. These Faults Have Been Changed From One Trip Faults To Two Trip Faults: * P0201 - P0206 - Fuel Injector X Circuit Open Fault Codes. * U110E - Lost Ambient Temperature Message. * P049D - EGR Control Position Exceeding Learning Limit. * P226C - Turgocharger Boost Control ?A? Slow Response. The Following DTC Has Been Changed From A Two Trip Fault To One Trip Fault: * U1A24 - Lost Communication With Ammonia Sensor. Improvements To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For: * P0087 - Fuel Rail Pressure Too Low. * P2281 - Air Leak Between MAF And Throttle Body. * P0544 - Exhaust Gas Temperature Sensor Circuit - Sensor 1/1. * P0128 - Thermostat Rationality. In cold ambient temperatures. * P214D - SCR NOx Catalyst Outlet Temperature Too High During Particulate Filter Regeneration. * P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. * P040B - Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Performance. * U3017 - Control Module Timer/Clock Performance. * U1421 - Implausible Ignition Key Off Time Received. * P0420 - Catalyst Efficiency Below Threshold. * P026B - Injection Timing Performance. * P04DB - Crankcase Ventilation System Disconnected. * P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1. * P202E - Diesel Exhaust Fluid (DEF) Reductant Injector Performance. * P20EE - SCR NOx Catalyst Efficiency Below Threshold - Bank 1. * P2002 - Diesel Particulate Filter Efficiency Below Threshold. * P0604 - Internal Control Module RAM. * P1451 - Diesel Particulate Filter System Performance. Other Updates Included: * Urea system cali |
| 18-010-14 REV. A | 2018-06-11. Service bulletin. FUEL SYSTEM, DIESEL. Flash: Doser Control Unit (DCU), Heater Thaw Time Improvements And MIL Illumination This bulletin involves selectively erasing and reprogramming the Doser Control Unit (DCU) with new software. Software improvements are available for the Diesel Exhaust Fluid (DEF) DCU on vehicles equipped with a Cummins 6.7L turbo Diesel. The software contains improvements for the following: Increase in DEF thaw time when ambient and DEF tank temperatures are below -14°C. (7°F.). P208D - (DIESEL EXHAUST FLUID) REDUCTANT PUMP CONTROL CIRCUIT HIGH P202E - (DIESEL EXHAUST FLUID) REDUCTANT INJECTOR PERFORMANCE |
| 18-002-14 REV. B | 2018-06-11. Service bulletin. POWER TRAIN; ENGINE AND ENGINE COOLING. Flash: 6.7L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM/PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel.Software To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following Diagnostic Trouble Codes (DTCs). These DTCs Are Currently Tripped As A One Trip Fault And Should Have Been A Two Trip Fault: P0201-P0206-Fuel Injector X Circuit/Open Fault Codes. U110E - Lost Ambient Temperature Message. P049D - EGR Control Position Exceeding Learning Limit.Improvements To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (Mil) Illumination For: P0087 - Fuel Rail Pressure Too Low P0544 - Exhaust Gas Temperature Sensor Circuit - Sensor 1/1 P2281 - Air Leak Between MAF And Throttle Body P0128 - Thermostat Rationality. In low ambient temperatures U3017 - Control Module Timer/Clock Performance U1421 - Implausible Ignition Key Off Time Received P202E - Diesel Exhaust Fluid (DEF) Reductant Injector Performance P20EE - SCR NOX Catalyst Efficiency Below Threshold - Bank 1 P2002 - Diesel Particulate Filter Efficiency Below Threshold P0604 - Internal control Module RAM Error. This DTC may be caused by enabling the remote throttle feature via the EVIC, and it will be accompanied by a service electronic throttle control message in the EVIC.Other Updates: Urea system calibration changes Fuel Filter Minder Calibration Changes Cruise control system improvements Improvements in exhaust brake switch operation Charging system improvements for dual alternator applications Various wiTECH data and system test additions and improvements OBD Template changes for P2453 Dual Fuel Tank component update Inducement Timer Reset (Feature enable in wiTech) PTO Denied Status Message Update PTO Horn Request sent to Body Control Unit (BCU.) |
| 08-097-14 | 2018-06-11. Service bulletin. VISIBILITY:REARVIEW MIRRORS/DEVICES. Mirror Tilt In Reverse Feature Is Not Functioning Correctly This bulletin involves reconfiguring the vehicle for proper mirror tilt in reverse operation. The customer may describe one mirror tilting in reverse and the other mirror not tilting and/or the customer may describe not being able to turn the tilt in reverse feature on/off. |
| 68302824A$ | 2018-06-11. Service bulletin. VISIBILITY:REARVIEW MIRRORS/DEVICES. Auxiliary Lamp, Outside Mirror The Auxiliary Lamp (Puddle Lamp) in the outside rearview mirror has been revised. Ensure it visually matches the Puddle Light on the opposite mirror. If not, both sides will need to be replaced |
| 55372070A$ | 2018-06-11. Service bulletin. EXTERIOR LIGHTING:TURN SIGNAL. Mirror, Outside Rearview Replacement outside rearview mirror assembly comes equipped with Turn Signal and Auxiliary (Puddle) Light. If Turn Signal/Puddle Lamp is visually different from OE, you will need to swap the original lamp to the new mirror unit. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.