Service bulletins for the 2014 Ram 3500
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
573 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
Only bulletins with component: Backup camera are shown. Show all
| S1623000028 Rev. | 2023-02-13. Service bulletin. VEHICLE SPEED CONTROL; BACK OVER PREVENTION; POWER TRAIN; VISIBILITY; PARKING BRAKE. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. |
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| S1625000003 Rev. | 2023-02-13. Service bulletin. BACK OVER PREVENTION; EXTERIOR LIGHTING. Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information. |
| 1100414 | 2023-01-17. Service bulletin. BACK OVER PREVENTION. Chirp Type Noise Emitted From Exhaust This bulletin involves replacement of the muffler to correct a chirp type noise that is emitted from the exhaust when the engine enters MDS mode. Vehicle operators may experience the following condition: Chirp Type Noise Emitted From Exhaust when entering MDS mode |
| 2500115 | 2023-01-09. Service bulletin. BACK OVER PREVENTION; FUEL SYSTEM, GASOLINE. Diesel Exhaust Fluid (DEF) Level Gauge Inaccurate Or Stuck This bulletin involves verifying the correct DEF level in the tank and if necessary, replacing the DEF pump module. A small number of customers may comment that their DEF level gauge is stuck for long periods of time or is erratic. The customer may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs). ? P203B - Reductant Level Sensor Circuit Performance ? P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. ? P203D - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit High. |
| 0801615 | 2023-01-09. Service bulletin. BACK OVER PREVENTION. Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies To 2014-2015 KL Vehicles: A customer may experience a popping noise when listening to AM stations. |
| 2200215 | 2023-01-09. Service bulletin. ELECTRICAL SYSTEM; EXTERIOR LIGHTING; SERVICE BRAKES, HYDRAULIC; BACK OVER PREVENTION. Service Tire Pressure System Message This bulletin involves inspecting and replacing the Tire Pressure Module (TPM) sensor if required. The customer may notice a message ?Service Tire Pressure System? displayed on the cluster. On further inspection the technician may find the following Diagnostic Trouble Codes (DTCs): NOTE: The cluster will always display the low tire indicator if the tire pressure is under specification, or if there is a DTC set in the TPM system. If a DTC is set, the indicator will flash for 75 seconds and then stay on solid when the vehicle is started. ? C1501-07 Tire Pressure Sensor 1 - Mechanical Failure. ? C1501-31 Tire Pressure Sensor 1 - No Signal. ? C1502-07 Tire Pressure Sensor 2 - Mechanical Failure. ? C1502-31 Tire Pressure Sensor 2 - No Signal. ? C1503-07 Tire Pressure Sensor 3 - Mechanical Failure. ? C1503-31 Tire Pressure Sensor 3 - No Signal. ? C1504-07 Tire Pressure Sensor 4 - Mechanical Failure. ? C1504-31 Tire Pressure Sensor 4 - No Signal. |
| 1805416 | 2022-12-19. Service bulletin. BACK OVER PREVENTION; EXTERIOR LIGHTING; SERVICE BRAKES, HYDRAULIC; POWER TRAIN; ELECTRICAL SYSTEM; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) Illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: · **P218F - Reductant No Flow Detected. · P242F - Diesel Particulate Filter Restriction - Ash Accumulation. · P2281 - Air Leak Between MAF And Throttle Body.** · P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor Circuit Intermittent (setting when the block heater is plugged in). · U110E - Lost Ambient Temperature Message. · P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. · P1477 - Intake Air Diverter Valve Position Sensor Circuit Shorted To Ground. · U3017 - Control Module Timer/Clock Performance. · P0087 - Fuel Rail Pressure Too Low. · P0544 - Exhaust Gas Temperature Sensor Circuit - Sensor 1/1. · P0128 - Thermostat Rationality. In cold ambient temperatures. · P214D - SCR NOx Catalyst Outlet Temperature Too High During Particulate Filter Regeneration. · P24A5 - Exhaust Gas Recirculation (EGR) Cooler Bypass Bank 1 Control Stuck. · P040B - Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Performance. · U1421 - Implausible Ignition Key Off Time Received. · P0420 - Catalyst Efficiency Below Threshold. · P026B - Injection Timing Performance. · P04DB - Crankcase Ventilation System Disconnected. · P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1. · P202E - Diesel Exhaust Fluid (DEF) Reductant Injector Performance. · P20EE - SCR NOx Catalyst Efficiency Below Threshold - Bank 1. · P2002 - Diesel Particulate Filter Efficiency Below Threshold. · P0604 - Internal Control Module RAM. · P1451 - Diesel Particulate Filter System Performance. |
| 0807117 | 2022-10-24. Service bulletin. ELECTRICAL SYSTEM; SEAT BELTS; BACK OVER PREVENTION; PARKING BRAKE. This bulletin involves inspecting and updating the radio software, if required. A customer may experience one or more of the following conditions. Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 Only). HVAC temperature out of sync with radio display (KL vehicles). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain - due to radio remains on. HVAC temperature out of sync with radio display (KL vehicles). Track names may be displayed twice in USB or SD media modes. SD, USB or BTSA modes may become non-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. Navigation function may reset itself after using One-Shot VR. Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear. Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Park Sense tone continuously on. Radio display may show. Please insert USB Stick? Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to reverse. iPod would not resume playing after a VR session or phone call. Radio reset, screen lockup, blank screen or sluggish system. |
| 9003319 | 2022-10-24. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION; POWER TRAIN; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER. Turbocharger, Turbo Speed Sensor, Turbo Gaskets and Seals 1. Do Not Replace Turbocharger for Exhaust Brake Operation Complaints. Do not replace the turbocharger for complaints of exhaust brake operating when the Exhaust Brake switch is off. Replacing the turbocharger will not address these complaints. Update the PCM with the new software version to correct this issue. 2. Turbo Speed Sensor is Now Serviceable. If a Turbocharger Speed Sensor is being replaced for a P2580 or any other reason, the Turbo Speed Sensor is now available separate from the Turbocharger Kit. do not replace the entire Turbocharger Kit. 2013-2015 Chassis Cab or Pickup - PN 68210095A$ 2007-2012 Chassis Cab or Pickup - PN 68039104A$. 3. Replace Exhaust Gaskets with Turbocharger Removal.~ If turbocharger is removed/replaced, the following items are not reusable and must be replaced: Turbocharger Gasket Turbocharger Outlet Seal Turbocharger Band Clamp If the front exhaust pipe is removed/replaced, the following items are not reusable and must be replaced. Turbocharger Outlet Seal Turbocharger Band Clamp |
| 08-016-15 | 2022-09-26. Service bulletin. BACK OVER PREVENTION. Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies To 2014-2015 KL Vehicles: A customer may experience a popping noise when listening to AM stations. |
| 22-002-15 | 2022-09-26. Service bulletin. SERVICE BRAKES; EXTERIOR LIGHTING; ELECTRICAL SYSTEM; BACK OVER PREVENTION. Service Tire Pressure System Message This bulletin involves inspecting and replacing the Tire Pressure Module (TPM) sensor if required. The customer may notice a message ?Service Tire Pressure System? displayed on the cluster. On further inspection the technician may find the following Diagnostic Trouble Codes (DTCs): NOTE: The cluster will always display the low tire indicator if the tire pressure is under specification, or if there is a DTC set in the TPM system. If a DTC is set, the indicator will flash for 75 seconds and then stay on solid when the vehicle is started. ? C1501-07 Tire Pressure Sensor 1 - Mechanical Failure. ? C1501-31 Tire Pressure Sensor 1 - No Signal. ? C1502-07 Tire Pressure Sensor 2 - Mechanical Failure. ? C1502-31 Tire Pressure Sensor 2 - No Signal. ? C1503-07 Tire Pressure Sensor 3 - Mechanical Failure. ? C1503-31 Tire Pressure Sensor 3 - No Signal. ? C1504-07 Tire Pressure Sensor 4 - Mechanical Failure. ? C1504-31 Tire Pressure Sensor 4 - No Signal. |
| 1805314REVB | 2022-09-26. Service bulletin. FUEL SYSTEM, DIESEL; POWER TRAIN; BACK OVER PREVENTION; ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE; SERVICE BRAKES, HYDRAULIC; EXTERIOR LIGHTING. Flash: 6.7L Diagnostic And System Improvements Bulletin involves reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo diesel. They are as follows:Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect is Present Following Diagnostic Trouble Codes (DTCs). These Faults Have Been Changed From P0201 - P0206 - Fuel Injector X Circuit Open Fault Codes. U110E - Lost Ambient Temperature Message. P049D - EGR Control Position Exceeding Learning Limit. P226C - Turgocharger Boost Control ?A? Slow Response.The Following DTC Has Been Changed From A Two Trip Fault To One Trip Fault: U1A24 - Lost Communication With Ammonia Sensor.Improvements To Prevent/ Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect Is Present For: U3017 - Control Module Timer/Clock Performance. P0087 - Fuel Rail Pressure Too Low. P2281 - Air Leak Between MAF And Throttle Body. P0544 - Exhaust Gas Temperature Sensor Circuit - Sensor 1/1. P0128 - Thermostat Rationality. In cold ambient temperatures. P214D - SCR NOx Catalyst Outlet Temperature Too High During Particulate Filter Regeneration. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. P040B - Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Performance. U1421 - Implausible Ignition Key Off Time Received. P0420 - Catalyst Efficiency Below Threshold. P026B - Injection Timing Performance. P04DB - Crankcase Ventilation System Disconnected. P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1. P202E - Diesel Exhaust Fluid (DEF) Reductant Injector Performance. P20EE - SCR NOx Catalyst Efficiency Below Threshold - Bank 1. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P0604 - Internal Control Module RAM. P1451 - Diesel Particulate Filter System Performance.Other Updates Included: Urea system calibration changes. Fuel Filter Minder Calibrat |
| 1800214REVC | 2022-09-26. Service bulletin. SERVICE BRAKES, HYDRAULIC; FUEL SYSTEM, GASOLINE; BACK OVER PREVENTION; POWER TRAIN; EXTERIOR LIGHTING; STRUCTURE; ELECTRICAL SYSTEM; FUEL SYSTEM, DIESEL. Flash: 6.7L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM/PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel.Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect is Present For The Following Diagnostic Trouble Codes (DTCs). These Faults Have Been Changed From A One Trip Fault To A Two Trip Fault: P0201 - P0206 - Fuel Injector X Circuit/Open Fault Codes. U110E - Lost Ambient Temperature Message. P049D - EGR Control Position Exceeding Learning Limit.Improvements To Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect Is Present For: U3017 - Control Module Timer/Clock Performance. P0087 - Fuel Rail Pressure Too Low. P0544 - Exhaust Gas Temperature Sensor Circuit - Sensor 1/1. P2281 - Air Leak Between MAF And Throttle Body. P0128 - Thermostat Rationality. In low ambient temperatures. U1421 - Implausible Ignition Key Off Time Received. P202E - Diesel Exhaust Fluid (DEF) Reductant Injector Performance. P20EE - SCR NOX Catalyst Efficiency Below Threshold - Bank 1. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P0604 - Internal control Module RAM Error. This DTC may be caused by enabling the remote throttle feature via the EVIC, and it will be accompanied by a ?service electronic throttle control? message in the EVIC.Other Updates: Urea system calibration changes. Fuel Filter Minder Calibration Changes. Cruise control system improvements. Improvements in exhaust brake switch operation. Charging system improvements for dual alternator applications. Various wiTECH data and system test additions and improvements. OBD Template changes for P2453. Dual Fuel Tank component update. Inducement Timer Reset (Feature enable in wiTech). PTO Denied Status Message Update. PTO Horn Request sent to Body Control Unit (BCU.) |
| 1100414 | 2022-09-26. Service bulletin. BACK OVER PREVENTION. Chirp Type Noise Emitted From Exhaust This bulletin involves replacement of the muffler to correct a chirp type noise that is emitted from the exhaust when the engine enters MDS mode. Vehicle operators may experience the following condition: Chirp Type Noise Emitted From Exhaust when entering MDS mode |
| 1800414 | 2022-09-26. Service bulletin. EXTERIOR LIGHTING; ELECTRICAL SYSTEM; BACK OVER PREVENTION. Flash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: (Further improvements over what was released in SB 18-004-14) (applies only to DD/DP vehicles) (applies only to DD/DP vehicles) P2066 - Fuel Level Sensor 2 Performance (applies only to DJ/D2 vehicles) P0441 - Evap Purge System Performance P2504 - Charging System Output High P04D0 - Cooled EGR Temperature Sensor Circuit Low P04D1 - Cooled EGR Temperature Sensor Circuit High (applies only to DD vehicles equipped with a DFP automatic transmission) |
| 2101719 | 2022-09-15. Service bulletin. FUEL SYSTEM, GASOLINE; AIR BAGS; POWER TRAIN; ELECTRICAL SYSTEM; FUEL SYSTEM, DIESEL; EXTERIOR LIGHTING; BACK OVER PREVENTION. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the followingDTC has been set:U1111-00 - Lost Odometer Message(DD, DF, and DP with Diesel Engine Only). In addition, the customer may notice one or more of the following conditions: The customer may notice a harsh 2-3 and/or 3-4 shift(2017 MY D2 with ETK 6.7L Diesel and DF2 Transmission Only). 1-2 hard shift. 3-4 flare issue fix. Trans quick learn fix(Gas Engine Only). Transmission oil temperature light illumination during high engine and tow loads. Less than desired towing performance while using cruise control. Harsh engagement while shifting from neutral to drive, neutral to reverse,or park to reverse with vehicle still in motion (rolling garage shift). Engine flare during 2-1 tip in downshift. Less than desired shift quality during 6-5 and 5-4 coasting downshifts. Delayed downshifts in Tow/Haul mode while driving down grades. Less than desired transmission shift performance when transitioning froma low traction to high traction surfaces i.e. ice covered road to clear pavement. Less than desired shift points during light pedal and Wide Open Throttle(WOT) operation or while in Tow/Haul and engine brake modes. 1-2 upshift shudder correction(Diesel engine and DF2 Transmission Only). A harsh 1-2 upshift(DF2 Transmission Only). Excessive gear shifting(DF2 Transmission Only). Harsh 2-1 downshift(DF2 Transmission Only). Delayed engagement when shifting from neutral to drive, neutral to reverse,or park to reverse (garage shifts)(DF2 Transmission Only). Audible squawk noise on 4-3 downshift(DF2 Transmission Only). Poor vehicle acceleration in first gear with vehicle fully loaded(DF2 Transmission Only). MIL illumination with no defect found forDTC P253D - PTO Sense Circuit High(DF2 Transmission Only). |
| 18-004-14 | 2022-08-29. Service bulletin. EXTERIOR LIGHTING; BACK OVER PREVENTION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; ELECTRICAL SYSTEM. Flash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes (DTC?s) have been set: (Further improvements over what was released in SB 18-004-14) (applies only to DD/DP vehicles) (applies only to DD/DP vehicles) P2066 - Fuel Level Sensor 2 Performance (applies only to DJ/D2 vehicles) P0441 - Evap Purge System Performance P2504 - Charging System Output High P04D0 - Cooled EGR Temperature Sensor Circuit Low P04D1 - Cooled EGR Temperature Sensor Circuit High |
| 18-053-14 | 2022-08-22. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION; FUEL SYSTEM, GASOLINE; FUEL SYSTEM, DIESEL; EXTERIOR LIGHTING; SERVICE BRAKES, HYDRAULIC. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo diesel. They are as follows: Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following DTCs. These Faults Have Been Changed From One Trip Faults To Two Trip Faults: ? P0201 - P0206 - Fuel Injector X Circuit Open Fault Codes. ? U110E - Lost Ambient Temperature Message. ? P049D - EGR Control Position Exceeding Learning Limit. ? P226C - Turgocharger Boost Control ?A? Slow Response. The Following DTC Has Been Changed From A Two Trip Fault To One Trip Fault: ? U1A24 - Lost Communication With Ammonia Sensor. Improvements To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For: ? P0087 - Fuel Rail Pressure Too Low. ? P2281 - Air Leak Between MAF And Throttle Body. ? P0544 - Exhaust Gas Temperature Sensor Circuit - Sensor 1/1. ? P0128 - Thermostat Rationality. In cold ambient temperatures. ? P214D - SCR NOx Catalyst Outlet Temperature Too High During Particulate Filter Regeneration. ? P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. ? P040B - Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Performance. ? U3017 - Control Module Timer/Clock Performance. ? U1421 - Implausible Ignition Key Off Time Received. ? P0420 - Catalyst Efficiency Below Threshold. ? P026B - Injection Timing Performance. ? P04DB - Crankcase Ventilation System Disconnected. ? P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1. ? P202E - Diesel Exhaust Fluid (DEF) Reductant Injector Performance. ? P20EE - SCR NOx Catalyst Efficiency Below Threshold - Bank 1. ? P2002 - Diesel Particulate Filter Efficiency Below Threshold. ? P0604 - Internal Control Module RAM. ? P1451 - Diesel Particulate Filter System Performance. Other Updates Included: ? Urea system cali |
| 08-036-14 REV. A | 2022-08-15. Service bulletin. EQUIPMENT; PARKING BRAKE; BACK OVER PREVENTION; ELECTRICAL SYSTEM. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Navigation function may resets itself after using One-Shot Voice Recognition (VR). Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Enables Via Mobile software features when released to consumers. (U.S. market only) Able to adjust audio balance / fade settings during a VR session. Correct, condition where user could not exit screen off mode. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Enhancements to POI. ParkSense tone continuously on. Enhancement to navigation routing. Radio display may shows ?Please insert USB Stick?. Enhancement made when video is display in radio when using PAL format video disks. Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to reverse. Enhancements for iPod or iPhone devices that may not start playing after connecting. iPod would not resume playing after a VR session or phone call. Radio reset, screen lockup, blank screen or sluggish system response time. Compass indicator turns off. Touch screen shut down message. Radio surround sound will not stay ON. Driver memory feature causes Sirius XM failure. Loss of radio presets. Battery drain - due to radio remains on. Uconnect apps don't load. AM/FM popping noises and/or static. Backup camera display is blank |
| 9003059 | 2022-08-08. Service bulletin. BACK OVER PREVENTION; ELECTRICAL SYSTEM. Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25, B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean the Sensors, both front and back (behind bumper) of sensor. The snow/mud/ice can be behind the bumper, sensor retainer and/or the sensor which may cause customers to think they have an issue since they cleaned the front of the sensor/bumper, but not behind where dirt/mud/ice snow can accumulate. Once the Bumper and Sensors are completely cleaned and clear of snow, mud, ice, and/or obstruction, the sensors must activate in order for the faults to go STORED. After cleaning the Bumper and Sensors, turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. 2) Active or Stored DTC code of Short to Ground fault: B128E-11, B128F-11, B1290-11, B1291-11, B1292-11, B1293-11, B1294-11, B1295-11, B1296-11, and/or B1298-11, or if you have an active or stored DTC code of Performance or Incorrect Operation fault: B128E-92, B128F-92, B1290-92, B1291-92, B1293-92, B1294-92, B1295-92, B1296-92, B1297-92, and/or B1298-92, then check the wiring behind the sensor. Specifically, ensure that the connector behind the park assist sensor is fully mounted. Ensure also, there is no dirt, corrosion, or damage in this connector behind the park assist sensor as this will also cause a Short to Ground fault. With potential wiring issues addressed, the sensors must activate in order for the faults to go STORED. After all sensors are properly connected (you will likely hear a click once the connector is fully seated on the sensor), turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. |
| 08-103-15 | 2022-08-08. Service bulletin. SEATS; STEERING; WHEELS; BACK OVER PREVENTION; PARKING BRAKE; ELECTRICAL SYSTEM. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK) Vehicle only. ? DAB (Digital Audio Broadcast) is inoperative. ? Wrong routing for addresses with a longitude between 0 and -1 degrees. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they sho |
| 08-103-15 | 2022-07-25. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION; STEERING; PARKING BRAKE; WHEELS; SEATS. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK) Vehicle only. ? DAB (Digital Audio Broadcast) is inoperative. ? Wrong routing for addresses with a longitude between 0 and -1 degrees. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they sho |
| 18-079-15 | 2018-12-17. Service bulletin. EXTERIOR LIGHTING; FUEL SYSTEM, DIESEL; ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE; BACK OVER PREVENTION; SERVICE BRAKES, HYDRAULIC. Flash: 6.7L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM/PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel. WARNING:There will be a choice between 2 calibrations. One for vehicles that utilize an ammonia sensor and one for vehicles that have had the ammonia sensor removed. Be sure to select the correct software based on vehicle configuration. Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect is Present For The Following Diagnostic Trouble Codes (DTCs). These Faults Have Been Changed From A One Trip Fault To A Two Trip Fault: P0201 - P0206 - Fuel Injector X Circuit/Open Fault Codes. P049D - EGR Control Position Exceeding Learning Limit. Improvements To Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect Is Present For: ? P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor Circuit Intermittent (setting when the block heater is plugged in). ? P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. ? U110E - Lost Ambient Temperature Message. ? U3017 - Control Module Timer/Clock Performance. ? P0087 - Fuel Rail Pressure Too Low. ? P0544 - Exhaust Gas Temperature Sensor Circuit - Sensor 1/1. ? P2281 - Air Leak Between MAF And Throttle Body. ? P0128 - Thermostat Rationality. In low ambient temperatures. ? U1421 - Implausible Ignition Key Off Time Received. ? P202E - Diesel Exhaust Fluid (DEF) Reductant Injector Performance. ? P20EE - SCR NOX Catalyst Efficiency Below Threshold - Bank 1. ? P2002 - Diesel Particulate Filter Efficiency Below Threshold. ? P0604 - Internal control Module RAM Error. This DTC may be caused by enabling the remote throttle feature via the EVIC, and it will be accompanied by a ?service electronic throttle control? message in the EVIC. Other Updates: ? SCR Efficiency scan tool test improvement. |
| 08-036-14 REV. A | 2018-06-18. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Navigation function may resets itself after using One-Shot Voice Recognition (VR). Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Enables Via Mobile software features when released to consumers. (U.S. market only) Able to adjust audio balance / fade settings during a VR session. Correct, condition where user could not exit screen off mode. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Enhancements to POI. ParkSense tone continuously on Enhancement to navigation routing Radio display may shows ?Please insert USB Stick? Enhancement made when video is display in radio when using PAL format video disks Corrected the temperature slider bar not updating on Manual Temperature Control vehicles Navigation may not start or may lose position Rear camera may show a black screen for 3 seconds upon going to reverse Enhancements for iPod or iPhone devices that may not start playing after connecting iPod would not resume playing after a VR session or phone call Radio reset, screen lockup, blank screen or sluggish system response time Compass indicator turns off Touch screen shut down message Radio surround sound will not stay ON Driver memory feature causes Sirius XM failure Loss of radio presets Battery drain-due to radio remains on Uconnect apps don't load AM/FM popping noises and/or static Backup camera display is blank Compass direction may be inco |
| 08-021-14 REV. C | 2018-06-11. Service bulletin. PARKING BRAKE; SEATS; STEERING; ELECTRICAL SYSTEM; BACK OVER PREVENTION; WHEELS. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. DAB (Digital Audio Broadcast) is inoperative. Wrong routing for addresses with a longitude between 0 and -1 degrees. Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. DAB preset list on the top of the screen doesn't change while scrolling with steering controls. Rear view camera jitter. Tuner reception software enhancements. HVAC temperature control enhancements. SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). Battery drain due to the radio and cluster back-lighting staying on. Postal Code smart speller logic enhancements (EMEA markets only). AM/FM steering wheel mode switch button not working (LATAM markets only). Navigation Lockout Disable while vehicle is in motion (EMEA markets only). Removed network status indicators for SRT/APPS. Voice Recognition (VR) says 'cancel' when starting (App) applications. iPod would not resume playing after a VR session or phone call. Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. rear camera may show a black screen for 3 seconds upon going to reverse. Navigation would not start or would lose position. Removal of parental control under Apps menu. Turn by Turn navigation in the cluster set to ON by default. Transfer button does not pick-up and transfer incoming call. Some Russian letters are caps when they should be lower-case. Touch screen locks up in navigation, when Russian is selected. Address search availably when the vehicle is moving (EMEA markets only). VR messages in Spanish talks to fast. Recognition enhancement for Russian VR. Hands free audio too low for non-amp vehicle (KL). Intermittently Registration expired pop-up appears on display screen. Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). Incorrect time to destination |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.