Service bulletins for the 2014 Ram 3500
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
573 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| 08-021-14 REV. C | 2018-06-11. Service bulletin. PARKING BRAKE; SEATS; STEERING; ELECTRICAL SYSTEM; BACK OVER PREVENTION; WHEELS. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. DAB (Digital Audio Broadcast) is inoperative. Wrong routing for addresses with a longitude between 0 and -1 degrees. Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. DAB preset list on the top of the screen doesn't change while scrolling with steering controls. Rear view camera jitter. Tuner reception software enhancements. HVAC temperature control enhancements. SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). Battery drain due to the radio and cluster back-lighting staying on. Postal Code smart speller logic enhancements (EMEA markets only). AM/FM steering wheel mode switch button not working (LATAM markets only). Navigation Lockout Disable while vehicle is in motion (EMEA markets only). Removed network status indicators for SRT/APPS. Voice Recognition (VR) says 'cancel' when starting (App) applications. iPod would not resume playing after a VR session or phone call. Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. rear camera may show a black screen for 3 seconds upon going to reverse. Navigation would not start or would lose position. Removal of parental control under Apps menu. Turn by Turn navigation in the cluster set to ON by default. Transfer button does not pick-up and transfer incoming call. Some Russian letters are caps when they should be lower-case. Touch screen locks up in navigation, when Russian is selected. Address search availably when the vehicle is moving (EMEA markets only). VR messages in Spanish talks to fast. Recognition enhancement for Russian VR. Hands free audio too low for non-amp vehicle (KL). Intermittently Registration expired pop-up appears on display screen. Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). Incorrect time to destination |
|---|---|
| 18-053-14 | 2018-06-11. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo diesel. They are as follows: Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following DTCs. These Faults Have Been Changed From One Trip Faults To Two Trip Faults: ? P0201 - P0206 - Fuel Injector X Circuit Open Fault Codes. ? U110E - Lost Ambient Temperature Message. ? P049D - EGR Control Position Exceeding Learning Limit. ? P226C - Turgocharger Boost Control ?A? Slow Response. The Following DTC Has Been Changed From A Two Trip Fault To One Trip Fault: ? U1A24 - Lost Communication With Ammonia Sensor. Improvements To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For: ? P0087 - Fuel Rail Pressure Too Low. ? P2281 - Air Leak Between MAF And Throttle Body. ? P0544 - Exhaust Gas Temperature Sensor Circuit - Sensor 1/1. ? P0128 - Thermostat Rationality. In cold ambient temperatures. ? P214D - SCR NOx Catalyst Outlet Temperature Too High During Particulate Filter Regeneration. ? P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. ? P040B - Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Performance. ? U3017 - Control Module Timer/Clock Performance. ? U1421 - Implausible Ignition Key Off Time Received. ? P0420 - Catalyst Efficiency Below Threshold. ? P026B - Injection Timing Performance. ? P04DB - Crankcase Ventilation System Disconnected. ? P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1. ? P20EE - SCR NOx Catalyst Efficiency Below Threshold - Bank 1. ? P2002 - Diesel Particulate Filter Efficiency Below Threshold. ? P0604 - Internal Control Module RAM. ? P1451 - Diesel Particulate Filter System Performance. Other Updates Included: ? Fuel Filter Minder Calibration Changes ? Cruise control |
| 25-005-14 | 2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:DIESEL; FUEL SYSTEM, DIESEL. Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines. |
| 18-004-14 REV. B | 2018-06-11. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM. Flash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: (Further improvements over what was released in SB 18-004-14) (applies only to DD/DP vehicles) (applies only to DD/DP vehicles) P2066 - Fuel Level Sensor 2 Performance (applies only to DJ/D2 vehicles) P0441 - Evap Purge System Performance P2504 - Charging System Output High P04D0 - Cooled EGR Temperature Sensor Circuit Low P04D1 - Cooled EGR Temperature Sensor Circuit High (applies only to DD vehicles equipped with a DFP automatic transmission) |
| 9001762 | 2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. Part Description: Thermostat, Engine Issue Description: Important! There has been an application change to the Cummins turbo diesel thermostat. When replacing a thermostat confirm the correct replacement is choosen.~ 2010, 2011, and 2012 RAM Trucks 2500/3500/4500/5500 engine coolant operating temperature has been increased to 200 degrees requiring thermostat 68067109AA.~ 2009, 2013, and 2014 RAM Trucks 2500/3500/4500/5500 engine coolant operating temperature is 190 degrees requiring thermostat 68005464AA.~ These thermostats are not interchangeable and doing so will result in reduced engine performance. |
| 17-006-14 | 2018-06-11. Service bulletin. SUSPENSION. Noisy And/Or Weeping Rear Shock Absorber This bulletin involves inspecting the rear shock absorber dust covers to determine if they are plastic or metal, and if the dust covers are plastic, replace the rear shock absorbers. Rear shock absorbers may be noisy and/or weeping due to the incorrect shock absorbers being installed on the vehicle. |
| 09-004-14 | 2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. Engine Oil Weep From Oil Filter Adapter and/or Oil Cooler This bulletin involves inspection of the oil filter adapter and oil cooler for signs of oil weepage and repairing as necessary. The Oil Filter Adapter (OFA) and/or oil cooler may weep oil. |
| STAR News No. 85 | 2018-06-11. Service bulletin. EQUIPMENT. STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets. |
| 18-034-14 | 2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit |
| 08-008-14 REV. B | 2018-06-11. Service bulletin. EQUIPMENT. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a drive cycle. This condition is very intermittent. |
| 21-015-14 | 2018-06-11. Service bulletin. POWER TRAIN. Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. The customer may indicate that they experience a harsh 2 - 1 downshift. |
| 18-004-14 REV. A | 2018-06-11. Service bulletin. POWER TRAIN. Flash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes (DTC?s) have been set: (Further improvements over what was released in SB 18-004-14) (applies only to DD/DP vehicles) (applies only to DD/DP vehicles) P2066 - Fuel Level Sensor 2 Performance (applies only to DJ/D2 vehicles) P0441 - Evap Purge System Performance P2504 - Charging System Output High P04D0 - Cooled EGR Temperature Sensor Circuit Low P04D1 - Cooled EGR Temperature Sensor Circuit High |
| 08-038-14 | 2018-06-11. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION. Missing: Tailgate Keyless Entry With Back-Up Camera Wiring Kit And Vehicle System Interface Module Jumper This bulletin involves placing the missing wire harnesses in the glove box for later installation. Vehicle System Interface Module (VSIM) jumper and tailgate keyless entry with back-up camera wiring kit missing from glove box. |
| 25-003-14 | 2018-06-11. Service bulletin. EQUIPMENT. Information: P207F P1C70 And SCR Inducement Strategy |
| 18-002-14 REV. A | 2018-06-11. Service bulletin. ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE. Flash: Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM/PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel. Software To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following Diagnostic Trouble Codes (DTCs). These DTCs Are Currently Tripped As A One Trip Fault And Should Have Been A Two Trip Fault: ? P0201 - P0206 - FUEL INJECTOR X CIRCUIT/OPEN Fault Codes. ? U110E - LOST AMBIENT TEMPERATURE MESSAGE. ? P049D - EGR CONTROL POSITION EXCEEDED LEARNING LIMIT. Improvements To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (Mil) Illumination For: ? P0087 - FUEL RAIL PRESSURE TOO LOW. ? P0544 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT - SENSOR 1/1. ? P2281 - AIR LEAK BETWEEN MAF AND THROTTLE BODY. ? P0128 - THERMOSTAT RATIONALITY. In low ambient temperatures. ? U3017 - CONTROL MODULE TIMER/CLOCK PERFORMANCE. ? U1421 - IMPLAUSIBLE IGNITION KEY OFF TIME RECEIVED. ? P202E - (DIESEL EXHAUST FLUID) REDUCTANT INJECTOR PERFORMANCE. ? P20EE - SCR NOx CATALYST EFFICIENCY BELOW THRESHOLD - BANK 1. ? P2002 - DIESEL PARTICULATE FILTER EFFICIENCY BELOW THRESHOLD. ? P0604 - INTERNAL CONTROL MODULE RAM ERROR. This DTC may be caused by enabling the remote throttle feature via the EVIC, and it will be accompanied by a ?service electronic throttle control? message in the EVIC. Other Updates: ? Fuel Filter Minder Calibration Changes ? Cruise control system improvements. ? Improvements in exhaust brake switch operation. ? Charging system improvements for dual alternator applications. ? Various wiTECH data and system test additions and improvements. ? OBD Template changes for P2453. ? Dual Fuel Tank component update. ? Inducement Timer Reset (Feature enable in wiTech). ? PTO Denied Status Message Update. ? PTO Horn Request sen |
| BJA46597 | 2018-06-11. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; POWER TRAIN. Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue. |
| 08-054-16 | 2018-06-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.** A customer may experience one or more of the following conditions: · Poor or no connection to cellular network (U.S. market only). HVAC temperature out of sync with radio display (KL vehicles). Track names may be displayed twice in USB or SD media modes. · SD, USB or BTSA modes may become non-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. · Navigation function may resets itself after using One-Shot VR. Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. · GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. · A false Pop-up message may appear Vehicle Phone Requires Service even though the vehicle?s phone works properly. · Back-up camera image may be unclear or jittery/stutters at times. · Enables Via Mobile software features when released to consumers (U.S. market only). · Able to adjust audio balance / fade settings during a VR session. · Correct condition where user could not exit screen off mode. · Mute button status was not being displayed correctly. · Presets where not shown correctly or were deleted. · Enhancements to POI. · ParkSense tone continuously on. · Enhancement to navigation routing. · Radio display may shows ?Please insert USB Stick?. · Enhancement made when video is display in radio when using PAL format video disks. · Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. · Navigation may not start or may lose position. · Rear camera may show a black screen for 3 seconds upon going to rev |
| 09-004-16 REV. A | 2018-06-04. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Cummins Service Engine Replacement This bulletin involves replacing the engine assembly. Remanufactured long block or short block was installed during a prior repair. A new replacement engine will be installed. |
| 9003740 | 2018-06-04. Service bulletin. ENGINE AND ENGINE COOLING. Oil Pan 2012-2017 Cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks. If cracks are found, please replace as necessary. Cracks are typically found above the cross member area. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return or email chad.w.eichbrecht@fcagroup.com If you do not receive a response within 15 minutes, please proceed with normal repair. |
| 25-001-16 | 2018-05-21. Service bulletin. FUEL SYSTEM, DIESEL. Diagnosing A Urea Module That Is Exposed To Diesel Fuel This bulletin involves discussing what will happen to the rubber material used in the urea pump when exposed to diesel fuel. This unit is sometimes referred to as the Selective Catalyst Reductant (SCR) module or the Adblue Delivery Module (ADM). Units exposed to hydrocarbons have a particular failure mode, the rubber heater unit is crinkled and in some cases the metal heater protrudes through the rubber membrane. The rubber material used in this unit is designed to withstand Diesel Exhaust Fluid (DEF) only. Exposure to fluids that contain hydrocarbons (i.e. diesel fuel) will damage the unit beyond repair. Units returned that exhibit this failure mode will have warranty claims that are rejected. Units that exhibit this failure mode should be considered customer abuse and should not be covered under warranty. Use the Hydroscopic test paper (P/N 223-44-863) available through MoparEssentialTools.com to confirm exposure. |
| 68184926A$ | 2018-05-21. Service bulletin. ELECTRICAL SYSTEM. Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed Hadaad CELL (248) 941-8707~ Issue: On a 2015 & 2016MY LA (Challenger), LD(Charger) and LX (300), the Integrated Center Stack (ICS) may experience a lock-up/Inop condition (complete loss of functionality) during any vehicle diagnostic session (reading fault codes, clearing fault codes, reflashing of any module, etc.). If this occurs, do not replace the ICS. The module functionality can be restored if it is reset by disconnecting power to it (by removing fuse, battery disconnect or module connector disconnect).~ |
| 68103198A$ | 2018-05-21. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. A/C Compressor This applies to 2015 and 2016 UF and PF. Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ 1) Check all AC plumbing connection for leaks with UV light. Any leaks found?~ 2) Does compressor pulley and clutch hub turn freely, or are they seized?~ 3) What was the amount of the recovered refrigerant?~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ If the compressor is replaced, then:~ 4) Drain oil from compressor. What was quantity of oil recovered? |
| 05091960A$ | 2018-05-21. Service bulletin. ELECTRICAL SYSTEM. Hands Free Module - CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair. |
| 05066241A$ | 2018-05-21. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Battery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). ~ All others, follow normal procedures.~ Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion understanding. |
| 08-036-14 | 2018-05-21. Service bulletin. EQUIPMENT. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Navigation display enhancement. ? Enables Via Mobile software features when released to consumers. ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connecting. ? iPod would not resume playing after a VR session or phone call. ? Radio reset, screen lockup, blank screen or sluggish system response time. ? Compass indicator turns off. ? Touch screen shut down message. ? Radio surround sound will not stay ON. ? Driver memory feature causes Sirius XM failure. ? Loss of radio presets. ? Battery drain - due to radio remains on. ? Uconnect apps don't load. ? AM/FM popping noises and/or static. ? Backup camera display is blank. ? Compass direction may be incorrect. ? Vehicle's Icon changes on the navigation map. ? Loss of vehicle position on NAV map. ? ?Vehicle Phone Requires Service? message appears on 8.4? screen. ? Nav turn-by-turn enhancements. ? Nav map guidance enhancements. ? Nav text overlaps in detour menu. ? Nav map, vehicle location enhancements in areas with low GPS signals. ? Navigation shows vehicle in San |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.