Service bulletins for the 2014 Ram 3500
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
573 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| 08-035-14 | 2018-05-21. Service bulletin. BACK OVER PREVENTION. Missing: Tailgate Keyless Entry With Back-Up Camera Wiring Kit This bulletin involves placing the missing wire harnesses in the glove box for later installation. Tailgate keyless entry with back-up camera wiring kit missing from glove box. |
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| 08-032-14 | 2018-05-21. Service bulletin. ELECTRICAL SYSTEM. Missing: Vehicle System Interface Module Jumper This bulletin involves placing the missing wire harness jumper in the glove box for later installation. Vehicle System Interface Module (VSIM) jumper missing from glove box. |
| 24-001-14 | 2018-05-21. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Flash: Front Defrost Button Does Not Respond At Times This bulletin involves selectively erasing and reprogramming the HVAC control module with new software. Customers may experience a situation where the touch screen climate controls may ignore the first press of the front defrost button if it is the first climate button pressed after ignition ON. The second press of the front defrost button works correctly. If another climate button is pressed prior to the front defrost button, then the control will respond as desired. |
| 08-025-14 | 2018-05-21. Service bulletin. ELECTRICAL SYSTEM. Flash: Inaccurate Outside Temperature Display This bulletin involves updating the Drivers and Passengers Door Module (DDM and PDM) if required. The customer may notice that the temperature display will be cooler than the actual outside temperature, up to 20F degree lower. This condition is more noticeable the colder the temperature gets. |
| 08-021-14 REV. A | 2018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RG3 RG4 RJ3 RJ4 RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? Some Russian letters are caps when they should be lower-case. ? Touch screen locks up in navigation, when Russian is selected. ? Address search availably when the vehicle is moving (EMEA markets only). ? VR messages in Spanish talks to fast. ? Recognition enhancement for Russian VR. ? Hands free audio too low for non-amp vehicle (KL). ? Intermittently ?Registration expired? pop-up appears on display screen. ? Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). ? Incorrect time to destination, when ignition is cycled. ? Volume adjustment for navigation prompts, for phone call. ? Incorrect rear to center fade displayed at start up. ? Translation enhancements for French German and Spanish. ? Right arrow doesn't work for advancing through preset. ? Map zoom level reduced. ? Park sense audio tone stuck on. ? |
| 14-001-14 REV. A | 2018-05-21. Service bulletin. FUEL SYSTEM, DIESEL. Fuel Gelling in Cold Ambient Temperatures This bulletin involves reconfiguring the Body Control Module (BCM). Some customers may experience a Malfunction Indicator Lamp (MIL) due to fuel related Diagnostic Trouble Code (DTC) and/or may have a hard or no start condition due to fuel gelling in cold ambient temperatures (20°F or -7°C) or below. DTC?s, such as P0087, P0191 or P026B (or other DTC?s) may have been set. Ram Trucks equipped with a 6.7L Cummins Turbo Diesel included on the RRT VIN list exhibiting the above concerns have a condition that will cause the frame mounted fuel filter heater not to function. The condition is due to a configuration setting in the Body Control Module (BCM). NOTE: The engine mounted fuel filter heater is operating properly. |
| 08-020-14 | 2018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Flash: Radio May Be Muted Caused By The Amplifier Not Communicating This bulletin involves updating the Amplifier?s software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus. On further inspection U0186-00 Lost communication with the audio amplifier may be found. |
| 18-010-14 | 2018-05-21. Service bulletin. FUEL SYSTEM, DIESEL; POWER TRAIN. Flash: Doser Module, MIL Illumination P208D and or P202E This bulletin involves selectively erasing and reprogramming the Doser Control Unit (DCU) with new software. FLASH PCM SERVICE BULLETIN 18-018-13 REV. B (OR LATER BULLETIN) SHOULD BE PERFORMED IN CONJUNCTION WITH THIS SERVICE BULLETIN FOR PICKUP TRUCKS FLASH PCM SERVICE BULLETIN 18-025-13 REV. A (OR LATER BULLETIN) SHOULD BE PERFORMED IN CONJUNCTION WITH THIS SERVICE BULLETIN FOR CAB CHASSIS TRUCKS Software improvements are available for the Diesel Exhaust Fluid (DEF) system on vehicles equipped with a Cummins 6.7L turbo Diesel. Improvements To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For: ? P208D - (DIESEL EXHAUST FLUID) REDUCTANT PUMP CONTROL CIRCUIT HIGH ? P202E - (DIESEL EXHAUST FLUID) REDUCTANT INJECTOR PERFORMANCE |
| 14-001-14 | 2018-05-21. Service bulletin. FUEL SYSTEM, DIESEL; ELECTRICAL SYSTEM. Fuel Gelling in Cold Ambient Temperatures This bulletin involves reconfiguring the Body Control Module (BCM). Some customers may experience a Malfunction Indicator Lamp (MIL) due to fuel related Diagnostic Trouble Code (DTC) and/or may have a hard or no start condition due to fuel gelling in cold ambient temperatures (20°F or -7°C) or below. DTC?s, such as P0087, P0191 or P026B (or other DTC?s) may have been set. Ram Trucks equipped with a 6.7L Cummins Turbo Diesel included on the RRT VIN list exhibiting the above concerns have a condition that will cause the frame mounted fuel filter heater not to function. The condition is due to a configuration setting in the Body Control Module (BCM). NOTE: The engine mounted fuel filter heater is operating properly. |
| 18-004-14 | 2018-05-21. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Flash: Malfunction Indicator Lamp (MIL) Illumination This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes (DTC?s) have been set: (applies only to vehicles equipped with a 66RFE sales code DFP) (applies only to DD/DP vehicles) (applies only to DD/DP vehicles) P2066 - Fuel Level Sensor 2 Performance (applies only to DJ/D2 vehicles) P0441 - Evap Purge System Performance |
| 26-001-14 | 2018-05-21. Service bulletin. EQUIPMENT:OTHER:LABELS. Incorrect Vehicle Data / Vehicle Information Label This bulletin involves replacing the Vehicle Data/Vehicle Information (VECI) label/sticker. Some customers may have a incorrect or missing VECI label/sticker lacking the low rolling resistance tire information. |
| 18-002-14 | 2018-05-21. Service bulletin. FUEL SYSTEM, DIESEL; ELECTRICAL SYSTEM. Flash: Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM/PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel. Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following Diagnostic Trouble Codes (DTC?s). These DTC?s Are Currently Tripped As A One Trip Fault And Should Have Been A Two Trip Fault: ? P049D - EGR CONTROL POSITION EXCEEDED LEARNING LIMIT Improvements To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (Mil) Illumination For: ? P202E - (DIESEL EXHAUST FLUID) REDUCTANT INJECTOR PERFORMANCE ? P20EE - SCR NOx CATALYST EFFICIENCY BELOW THRESHOLD - BANK 1 ? P2002 - DIESEL PARTICULATE FILTER EFFICIENCY BELOW THRESHOLD ? P0604 - INTERNAL CONTROL MODULE RAM ERROR. This DTC may be caused by enabling the remote throttle feature via the EVIC, and it will be accompanied by a ?service electronic throttle control? message in the EVIC. Other Updates: ? OBD Template changes for P2453 ? Fuel Filter Minder Calibration Changes ? Dual Fuel Tank component update ? Inducement Timer Reset (Feature enable in wiTech) ? PTO Denied Status Message Update ? PTO Horn Request sent to Body Control Unit (BCU) ? Wait To Start (WTS) bulb check timing improvements (1 second) ? Frozen CAC Diagnostic Improvement |
| 08-002-14 | 2018-05-21. Service bulletin. ELECTRICAL SYSTEM; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. Flash: Can Not Disable Comfort Auto On Feature This Bulletin involves updating the Heated Seat Module (HSM) software. A customer may experience not being able to turn off the ?Comfort Auto On? feature in the customer settings. |
| 08-001-14 | 2018-05-21. Service bulletin. ELECTRICAL SYSTEM; SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE. Flash: Activate The Disable Feature For Hill Start Assist And PTO Enhancement This bulletin involves updating the Anit-Lock Brake System (ABS) module software. No DTC will be found. |
| 68093354A$ | 2018-05-14. Service bulletin. STRUCTURE:BODY:TAILGATE. Tailgate controller If the vehicle is in for tailgate issue on all RAMs 2014, 2015, 2016 MY, FCA is looking to gather information prior to repairing the vehicle. Please contact Jim Smith via Cell Phone (248) 765-8972 If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. |
| 18-096-16 | 2018-05-07. Service bulletin. POWER TRAIN; ENGINE AND ENGINE COOLING. Flash: 6.4L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. NOTE: **This bulletin contains optional software update that should only be used in situations where the customer is specifically complaining of a Drone Noise, Shudder, Pulsation, or Vibration under light throttle applications while vehicle is operating in MDS/ECO mode. There will be two separate software options displayed on the wiTECH flash tab. The software file released for this condition contains the verbiage ?OPTIONAL?. The other file is the standard software that does not contain improvements for the Drone/Shudder concern. If for some reason the customer finds this shudder improvement objectionable, the PCM software may be returned/reflashed to the standard version. Both software versions will address the remaining conditions noted in the bulletin. A small number of customers may experience a surge, shudder or pulsation type sensation when driving on smooth road surfaces at highway speeds of 64-129 km/h (40-80 mph).** During normal diagnostics a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) present: · **P0335 - Crankshaft Position Sensor Circuit.** · P0300 - Multiple Cylinder Misfire, cold Idle misfire (DJ,D2 or DD vehicles only). · P030X - Cylinder Misfire (any cylinder). · P04D1 - Cooled EGR Temperature Sensor Circuit High. · P04D0 - Cooled EGR Temperature Sensor Circuit Low. · P2504 - Charging System Output High. · P0441 - Evap Purge System Performance. · P2066 - Fuel Level Sensor 2 Performance. · P0401 - EGR System Performance (DJ/D2 vehicles only). · P2096 - Downstream Fuel Trim System 1 Lean (DD/DP vehicles only). · P2098 - Downstream Fuel Trim System 2 Lean (DD/DP vehicles only). · |
| 18-028-16 REV. A | 2018-05-07. Service bulletin. ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. Flash: 6.7L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel. NOTE: There will be a choice between 2 calibrations. One for vehicles that utilize an ammonia sensor and one for vehicles that have had the ammonia sensor removed. Be sure to select the correct software based on vehicle configuration. Prevent or reduce Malfunction Indicator Lamp (MIL) illumination when no defect is present for the following Diagnostic Trouble Codes (DTCs). These faults have been changed from a one trip fault to a two trip fault: · P0201 - P0206 - Fuel Injector X Circuit/Open Fault Codes. · P049D - Exhaust Gas Recirculation (EGR) Control Position Exceeding Learning Limit. Improvements to prevent or reduce Malfunction Indicator Lamp (MIL) illumination when no defect is present for: · **P229E - NOx Sensor Circuit - Bank 1 Sensor 2 (For non-ammonia delete systems only). · P229F - Aftertreatment NOx Sensor Circuit Performance - Bank 1 Sensor 2 (For non-ammonia delete systems only). · P22A7 - NOx Sensor Heater Circuit Performance - Bank 1 Sensor 2 (For non-ammonia delete systems only). · U059F - Invalid Data Received From NOx Sensor "B" (For non-ammonia delete systems only). · P2459 - Diesel Particulate Filter Regeneration Too Frequent. · P218F - Reductant No Flow Detected. · P242F - Diesel Particulate Filter Restriction - Ash Accumulation.** · P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1 (For ammonia delete systems only). · P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor Circuit Intermittent (setting when the block heater is plugged in). · P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. · U110E - Lost Ambient Temperature Message. · U3017 - Control Module Timer/Clock Performance. |
| 5LT86XDVA$ | 2018-03-13. Service bulletin. STRUCTURE. Center Console If vehicle comes in for squeaking, clicking, or binding of the center console lid, verify the complaint by cycling the upper console lid. Check for a green dot sticker on the back of the console behind the rear panel by the hinge. ~ If the above complaint is verified and the console DOES NOT have a green dot sticker near the hinge (behind the back panel), order kit PN 68315574AA and install per the included instructions. Otherwise continue with the repair. Please reference TSB 23-001-16 Rev. E (or later version). |
| 18-096-16 | 2018-02-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Flash: 6.4L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. NOTE: **This bulletin contains optional software update that should only be used in situations where the customer is specifically complaining of a Drone Noise, Shudder, Pulsation, or Vibration under light throttle applications while vehicle is operating in MDS/ECO mode. There will be two separate software options displayed on the wiTECH flash tab. The software file released for this condition contains the verbiage ?OPTIONAL?. The other file is the standard software that does not contain improvements for the Drone/Shudder concern. If for some reason the customer finds this shudder improvement objectionable, the PCM software may be returned/reflashed to the standard version. Both software versions will address the remaining conditions noted in the bulletin. A small number of customers may experience a surge, shudder or pulsation type sensation when driving on smooth road surfaces at highway speeds of 64-129 km/h (40-80 mph).** During normal diagnostics a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) present: · **P0335 - Crankshaft Position Sensor Circuit.** · P0300 - Multiple Cylinder Misfire, cold Idle misfire (DJ,D2 or DD vehicles only). · P030X - Cylinder Misfire (any cylinder). · P04D1 - Cooled EGR Temperature Sensor Circuit High. · P04D0 - Cooled EGR Temperature Sensor Circuit Low. · P2504 - Charging System Output High. · P0441 - Evap Purge System Performance. · P2066 - Fuel Level Sensor 2 Performance. · P0401 - EGR System Performance (DJ/D2 vehicles only). · P2096 - Downstream Fuel Trim System 1 Lean (DD/DP vehicles only). · P2098 - Downstream Fuel Trim System 2 Lean (DD/DP vehicles only). · |
| 18-028-16 REV. A | 2018-02-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Flash: 6.7L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel. NOTE: There will be a choice between 2 calibrations. One for vehicles that utilize an ammonia sensor and one for vehicles that have had the ammonia sensor removed. Be sure to select the correct software based on vehicle configuration. Prevent or reduce Malfunction Indicator Lamp (MIL) illumination when no defect is present for the following Diagnostic Trouble Codes (DTCs). These faults have been changed from a one trip fault to a two trip fault: · P0201 - P0206 - Fuel Injector X Circuit/Open Fault Codes. · P049D - Exhaust Gas Recirculation (EGR) Control Position Exceeding Learning Limit. Improvements to prevent or reduce Malfunction Indicator Lamp (MIL) illumination when no defect is present for: · **P229E - NOx Sensor Circuit - Bank 1 Sensor 2 (For non-ammonia delete systems only). · P229F - Aftertreatment NOx Sensor Circuit Performance - Bank 1 Sensor 2 (For non-ammonia delete systems only). · P22A7 - NOx Sensor Heater Circuit Performance - Bank 1 Sensor 2 (For non-ammonia delete systems only). · U059F - Invalid Data Received From NOx Sensor "B" (For non-ammonia delete systems only). · P2459 - Diesel Particulate Filter Regeneration Too Frequent. · P218F - Reductant No Flow Detected. · P242F - Diesel Particulate Filter Restriction - Ash Accumulation.** · P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1 (For ammonia delete systems only). · P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor Circuit Intermittent (setting when the block heater is plugged in). · P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. · U110E - Lost Ambient Temperature Message. · U3017 - Control Module Timer/Clock Performance. |
| 9002519 | 2018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~ |
| RL108213A$ | 2017-11-03. Service bulletin. ENGINE AND ENGINE COOLING. NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~ |
| 08-046-16 REV. A | 2017-11-03. Service bulletin. ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); ELECTRICAL SYSTEM. Flash: Air Suspension Control Module (ASCM) System Enhancements This Bulletin involves updating the (ASCM) software. A customer may describe the following: Cluster stays awake after ignition is turned off for 10 minutes or more. False message ?Battery Voltage Low - Start Engine to Change Ride Height? which appears in the Electronic Vehicle Information Center (EVIC). This condition may occur when the vehicle is first started and the suspension is switched from alternate trailer ride height to normal ride height. |
| 08-094-17 | 2017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. RG3 RG4 RJ3 RJ4 Radio EnhancementsThis bulletin involves inspecting and updating the radio software, if required.?Navigation Failed? message is displayed (2014 MY WK and KL with RG4). Clock does not automatically update to local time (2014 MY WK and KL with RG4). Poor or no connection to cellular network (2014 MY WK and KL with RG4). HVAC temperature out of sync with radio display (2014 MY KL with RG4). Some Uconnect App remote commands do not execute with the vehicle (2014 MY WK and KL with RG4). Display goes blank/black (2014 MY WK and KL with RG4).Cyrillic keyboard is missing in phone book (2014 MY WK and KL with RG4).Incorrect speed limit on NAV speed camera indication (2014 MY WK and KL with RG4). Poor reception for AM/FM radio.Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played.SD, USB or BTSA modes may become non-functional for a given ignition cycle.Track names may be displayed twice in USB or SD media modes.Voice Recognition (VR) command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK)Vehicle only.DAB is inoperative.Wrong routing for addresses with a longitude between 0 and -1 degrees. Speed camera UK&Spain complaining that the speed camera feature was not available with the latest MY14 software.SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only).Battery drain due to the radio and cluster back-lighting staying on. Postal Code smart speller logic enhancements (EMEA markets only).AM/FM steering wheel mode switch button not working (LATAM markets only).Navigation Lockout Disable while vehicle is in motion (EMEA markets only).Removed network status indicators for SRT/APPS.VR says 'cancel' when starting (App) applications.iPod would not resume playing after a VR session or phone call.Removed the cell signal indicators in the SRT and Apps button on non-US vehicles.Rear camera may show a black screen for 3 secon |
| 08-028-17 REV. B | 2017-11-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc). |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.