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Service bulletins for the 2023 Ram 2500

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

356 on file from NHTSA, as of 2026-10-19.

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By component

By trouble code

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
S228A000017 REV.A2024-09-23. Service bulletin. ELECTRICAL SYSTEM. Battery Drain Suspected or "Identified" From USB or Media Hub
08-197-242024-09-10. Service bulletin. ELECTRICAL SYSTEM. "Right Busbar Cover Modification For Service Battery Clearance The technician or customer may experience: ● While installing the Mopar service battery as a replacement for the factory battery, there is an interference issue with the right busbar cover on the positive terminal side of the battery. This bulletin involves modifying the right busbar cover on the positive terminal side of the battery. "
S2423000027 REV.A2024-09-06. Service bulletin. ELECTRICAL SYSTEM. Horn Sound Is Weak, Off Tone, Or Inoperative.
S24230000392024-08-19. Service bulletin. ELECTRICAL SYSTEM. Wiper Motor Inoperative. Wiper Doesn’t Work or Stops Randomly On Glass
08-173-242024-08-05. Service bulletin. UNKNOWN OR OTHER; ELECTRICAL SYSTEM. "Radio Over The Air Update to T27.46 Software Version Customers may also experience one or more of the following: ● Navigation signal drops out. Maps not loading on the Instrument Panel Cluster (IPC) display. ● Cannot change satellite stations, display shows one station on screen but is playing another. ● Battery drain. ● A Black screen after clicking accept at start up (Rearview camera functions normally). ● Radio resets (Rearview camera functions normally). ● Wireless connectivity disconnecting. ● CarPlay® icon does not appear in device manager. ● Audio disruptions. ● SXMT inoperative. ● Audio mute. ● Passenger screen blank. ● Passenger screen apps missing. ● Missing profiles icon. ● IPC displays incorrect audio source. ● Radio is slow to respond. ● Trailer tire pressure configurations deleted. ● Steering wheel controls skipping SXMT channels. ● Recent calls not displayed. ● Phone audio playing when ignition is off. In addition, the following software enhancement(s) are available: ● Icon size/layout improvements. ● Carplay/Android Auto® improvements. ● Uconnect Phone improvements. ● FOTA improvements. ● Passenger screen camera app improvements. ● Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.48 or T25.51 to T27.46."
S248A0000112024-07-25. Service bulletin. ELECTRICAL SYSTEM. Driver Hears Noise, Static or Can Not Hear Phone Caller on Other End
91003892024-07-24. Service bulletin. ELECTRICAL SYSTEM. CAN Star Block Connector Customer finds MIL light on and technician finds DTC for loss of communication on one or more modules. In repair procedure the dealerships are replacing the CAN star block connector during their root cause process with returned parts showing no trouble found. Here is a list of steps the dealers can follow to determine if they have a defective CAN star block connector using a multimeter: Step 1: Visually review CAN star block for damage and ensure back cover has all locking tabs engaged. If a bent pin, cracked or damaged housing or locking tab is not engaged is observed then replacement is required. Step 2: Identify Connector #1 as the 3 Pin Connector cavity Step 3: Measure resistance between Pin#1 and Pin#2 in Connector #1. Acceptable values are 120.4 Ohms to 139.8 Ohms. If resistance is outside of this range then replacement is required. Step 4: Measure the continuity between Pin#1 in Connector #1 to Pin#1 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required. Step 5: Measure the continuity between Pin#2 in Connector #1 to Pin#2 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required.
S248A0000102024-07-22. Service bulletin. ELECTRICAL SYSTEM. Satellite Radio Displays “Satellite Hardware Error” Message
S2408000015 REV.C2024-07-10. Service bulletin. ELECTRICAL SYSTEM. Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
91003622024-07-08. Service bulletin. ELECTRICAL SYSTEM; STEERING. MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
S24080000662024-06-28. Service bulletin. ELECTRICAL SYSTEM. Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
08-141-242024-06-25. Service bulletin. ELECTRICAL SYSTEM. "Flash: Memory Seat Module (MSM) Updates Customers may experience the following: ● Telescoping Mirrors are inoperative. This bulletin involves reprogramming the MSM with the latest available software."
S2308000120 REV.B2024-06-24. Service bulletin. ELECTRICAL SYSTEM; EXTERIOR LIGHTING. Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
S228A000005 REV.D2024-06-17. Service bulletin. ELECTRICAL SYSTEM. Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
S24180000092024-06-05. Service bulletin. ELECTRICAL SYSTEM; ENGINE. Malfunction Indicator Lamp (MIL) Illumination. One Or More Exhaust Temperature Sensor (EGT) Diagnostic Trouble Codes (DTCs), Set.
S1908000050 REV.A2024-06-05. Service bulletin. ELECTRICAL SYSTEM. Checking Radio Software Level On A VP2 Radio
S2408000015 REV.B2024-06-04. Service bulletin. ELECTRICAL SYSTEM. Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed
S238A000026 REV.A2024-06-04. Service bulletin. ELECTRICAL SYSTEM. "Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times"
983232024-05-31. Other. ELECTRICAL SYSTEM. MODULE - TELEMATICS
981712024-05-31. Other. ENGINE; ELECTRICAL SYSTEM. MODULE - ENGINE CONTROLLER
21002242024-03-18. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Flash: Transmission Control Module (TCM) Updates Customers may experience one or more of the following: ? "Service Transmission" message in the Instrument Cluster panel (IPC). ? Erratic shift bump felt/heard. ? Transmission stuck in seventh gear. ? Inability to accelerate. ? Not enough power to tow. This bulletin involves reprogramming the TCM with the latest available software.
S14080003842024-03-18. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
08190232024-01-16. Service bulletin. BACK OVER PREVENTION; ELECTRICAL SYSTEM; PARKING BRAKE; TRAILER HITCHES. Radio Over the air update to R255.45.06 Customers may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Wireless Phone interface freezes after User accepts incoming call when in a conference call. System switches to Wireless after key cycle, profile change, theme change, or theme mode change. After overnight sleep cycle defrost vent and dash vent are cut off due to duplicate front defrost. Surround sound image loads incorrectly when activating with Android Auto?. Radio plays different SXM® station than user selected. After a software update, previously added widgets to Shortcuts show up as "Couldn't add widget". SXM® presets grayed out, non-functional and audio intermittently fades in and out. Switch between the Cargo Camera screen and the AUX camera screen while switching between Night/Day modes, camera image may not be displayed. (Rearview camera functions normally). Deleting songs from Artist & Song Notifications, then Sports announcement displayed and "X" to cancel freezes screen. (Rearview camera functions normally). After a long sleep cycle, the left menu bar showing SXM® station categories (i.e. For You, Music, Sports, News, Presets) does not display all categories. When playing SXM®, after switching to a profile with a different Theme Mode, starting Bus Sleep cycle causes Presets Shown to change from 20 to 15. (Rearview camera functions normally). When call received from another vehicle, the voice of the receiving end is echoed back, the caller's vehicle has no echo issue. No response from Browse hard button when SXM® source is selected. Screen graphics/Theme - Shortcut widgets show up as "Loading", even after full sleep cycle. Android Auto? - Call duration displayed on status bar notification area is different than the actual duration. Widget view and Android Auto? screen are showing correct. Back Camera Icon is grayed out and it's not accessible f
08244232024-01-16. Service bulletin. BACK OVER PREVENTION; PARKING BRAKE; ELECTRICAL SYSTEM. Radio R255.45.06 USB Software Update The customer may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Wireless Phone interface freezes after User accepts incoming call when in a conference call. System switches to Wireless after key cycle, profile change, theme change, or theme mode change. After overnight sleep cycle defrost vent and dash vent are cut off due to duplicate front defrost. Surround sound image loads incorrectly when activating with Android Auto?. Radio plays different SXM? station than user selected. After a software update, previously added widgets to Shortcuts show up as "Couldnt add widget". SXM? presets greyed out, non-functional and audio intermittently fades in and out. Switch between the Cargo Camera screen and the AUX camera screen while switching between Night/Day modes, camera image may not be displayed (Rearview camera functions normally). Deleting songs from Artist & Song Notifications, then Sports announcement displayed and 9X9 to cancel freezes screen (Rearview camera functions normally). After a long sleep cycle, the left menu bar showing SXM? station categories (i.e. For You, Music, Sports, News, Presets) does not display all categories. When playing SXM?, after switching to a profile with a different Theme Mode, starting Bus Sleep cycle causes Presets Shown to change from 20 to 15 (Rearview camera functions normally). When call received from another vehicle, the voice of the receiving end is echoed back, the callers vehicle has no echo issue. No response from Browse hard key when SXM? source is selected. Screen graphics/Theme - Shortcut widgets show up as "Loading", even after full sleep cycle. Android Auto? - Call duration displayed on status bar notification area is different than the actual duration. Widget view and Android Auto? screen are showing correct. Back Camera Icon is grayed out and its not accessible from
S22080000112024-01-08. Service bulletin. ELECTRICAL SYSTEM. Wireless Qi Charger Not Charging

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.