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Service bulletins for the 2023 Ram 2500

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

356 on file from NHTSA, as of 2026-10-19.

About B1E21 on the 2023 Ram 2500: what the code means, and the bulletins and recalls about the same components.

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By component

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Only bulletins with trouble code: B1E21 are shown. Show all

Bulletins, newest first
08-394-25 REV. A2025-12-17. Service bulletin. ELECTRICAL SYSTEM. Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
91007342025-12-17. Service bulletin. ELECTRICAL SYSTEM. If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
08-394-252025-12-11. Service bulletin. ELECTRICAL SYSTEM. Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
S238A0000182023-05-30. Service bulletin. ELECTRICAL SYSTEM. Uconnect Box Error Message With Active Or Stored Diagnostic Trouble Codes (DTC) B22A9-96, B1570-93, B1E21-96

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.