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Service bulletin 08-173-24

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11005700
Published by NHTSA2024-08-05
Manufacturer's number08-173-24
Manufacturer's date2024-07-31
NHTSA componentUNKNOWN OR OTHER; ELECTRICAL SYSTEM
Manufacturer's systemRadio

NHTSA's summary

"Radio Over The Air Update to T27.46 Software Version Customers may also experience one or more of the following: ● Navigation signal drops out. Maps not loading on the Instrument Panel Cluster (IPC) display. ● Cannot change satellite stations, display shows one station on screen but is playing another. ● Battery drain. ● A Black screen after clicking accept at start up (Rearview camera functions normally). ● Radio resets (Rearview camera functions normally). ● Wireless connectivity disconnecting. ● CarPlay® icon does not appear in device manager. ● Audio disruptions. ● SXMT inoperative. ● Audio mute. ● Passenger screen blank. ● Passenger screen apps missing. ● Missing profiles icon. ● IPC displays incorrect audio source. ● Radio is slow to respond. ● Trailer tire pressure configurations deleted. ● Steering wheel controls skipping SXMT channels. ● Recent calls not displayed. ● Phone audio playing when ignition is off. In addition, the following software enhancement(s) are available: ● Icon size/layout improvements. ● Carplay/Android Auto® improvements. ● Uconnect Phone improvements. ● FOTA improvements. ● Passenger screen camera app improvements. ● Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.48 or T25.51 to T27.46."

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
JEEP COMPASS2022, 2023
RAM 15002022, 2023
RAM 25002022, 2023
RAM 35002022, 2023
RAM 45002022, 2023
RAM 55002022, 2023
RAM PROMASTER2022 to 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V2980002025-05-08. AIR BAGS; ELECTRICAL SYSTEM:WIRING
23V5760002023-08-14. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
20230262023-02-09. Electrical
23V0600002023-02-09. ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS
23V0580002023-02-09. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
20216292021-10-14. Electrical
21V7980002021-10-14. ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
91009002026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
91009012026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
08-323-262026-09-03. Service bulletin. Service 4WD Light Illuminated Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● C2260-63 - ECU Internal Performance - Circuit Component Protection Time-Out Customers may also comment on the following: ● Service 4WD indicator is illuminated.
1138552026-08-26. Service bulletin. SWITCH AND BEZEL - FRONT DOOR
1138542026-08-26. Service bulletin. SWITCH AND BEZEL - FRONT DOOR
1140722026-08-26. Service bulletin. MOTOR - WINDOW REGULATOR
1140732026-08-26. Service bulletin. MOTOR - WINDOW REGULATOR
1138232026-08-13. Service bulletin. WIRING - HEADLAMP TO DASH
S268A0000162026-08-06. Service bulletin. R1L Radio Screen Goes Blank after transitioning from logistic to customer mode
1137442026-08-06. Service bulletin. SENSOR - TURBOCHARGER SPEED