NHTSA recall 21V798000
NHTSA advises: park outside, away from buildings, until the repair is done.
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 21V798000 |
| Manufacturer's number | Y76 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Reported | 2021-10-14 |
| Owners notified | 2021-11-10 |
| Component | ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS |
| Units potentially affected | 131177 |
| Part numbers | 68444169AA |
| Report | Quarterly report 6, for 2023 quarter 1 |
|---|---|
| Filed with NHTSA | 2023-04-24 |
| Vehicles in the campaign | 131177 |
| Reported remedied | 103745 (79%) |
| Reported unreachable | 906 |
| Reported removed | 297 |
These are the manufacturer's totals for the whole campaign at the end of 2023 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.
What can happen
A vehicle fire increases the risk of injury.
The remedy
Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. This recall has been superseded by 23V060.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2021 RAM 2500 | |
|---|---|
| 2022 RAM 2500 | |
| 2021 RAM 3500 | |
| 2022 RAM 3500 | |
| 2021 RAM 4500 | |
| 2022 RAM 4500 | |
| 2021 RAM 5500 | |
| 2022 RAM 5500 |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 9100226 | 2023-10-30. Service bulletin. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved. |
|---|---|
| S238A000034 | 2023-09-25. Service bulletin. USB Hub In-Operable |
| 0810523 | 2023-07-31. Service bulletin. Radio S26.17 USB Software Update The customer may describe one or more of the following: ? Blank screen (Rear view camera is not affected and will still function normally). ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster (IPC) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. ? SXM radio application missing (North America Only). ? Navigation screen is blank. ? Media page screen is frozen. ? With forward camera, ?Check Entire Surroundings? verbiage is |
| S2223000039 | 2022-12-19. Service bulletin. Left Front Driver Seat Power Functions Inoperative |
| 9004470 | 2022-11-07. Service bulletin. CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content |
| 9004470 | 2022-09-26. Service bulletin. CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content |
| S1708000118 | 2022-09-26. Service bulletin. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off |
| S2208000068 | 2022-09-26. Service bulletin. ?Device Not Supported? Message on the radio screen |
| 9004470 | 2022-06-27. Service bulletin. CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content |
| 08-172-21 | 2021-12-13. Service bulletin. Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated from S21.8 or S21B.5 to S21C.6. Customers may experience one or more of the following:Valet mode inoperable(DT TRX only). Right and left trailer camera view is inoperable, soft buttons do not work, and "More Cams" button down does not show on Trailer 360 mode. Unable to program Trailer Tire Pressure Monitor (TTPM) warning. In addition the following enhancement are included:CarPlay® enhancements. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.