Service bulletin S2208000011
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10248556 |
| Published by NHTSA | 2024-01-08 |
| Manufacturer's number | S2208000011 |
| Manufacturer's date | 2023-09-09 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
Wireless Qi Charger Not Charging
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| ALFA ROMEO GIULIA | 2020 to 2021 |
|---|---|
| ALFA ROMEO GIULIA | 2023 to 2024 |
| ALFA ROMEO STELVIO | 2020, 2021 |
| ALFA ROMEO STELVIO | 2023, 2024 |
| ALFA ROMEO TONALE | 2023 |
| ALFA ROMEO TONALE PHEV | 2024 (the catalog's model; the bulletin names a series or trim of it) |
| CHRYSLER PACIFICA | 2021, 2022, 2023 |
| CHRYSLER VOYAGER | 2021, 2022, 2023 |
| DODGE DURANGO | 2021, 2022 |
| DODGE DURANGO1 | 2023 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE HORNET | 2023, 2024 |
| DODGE JOURNEY | 2022 |
| JEEP COMMANDER | 2023 |
| JEEP COMPASS | 2022, 2023 |
| JEEP GRAND CHEROKEE | 2021, 2022, 2023 |
| JEEP GRAND WAGONEER | 2022, 2023, 2024 |
| JEEP RENEGADE | 2023 |
| JEEP WAGONEER | 2022, 2023, 2024 |
| RAM 1500 | 2019, 2020, 2021, 2022, 2023 |
| RAM 2500 | 2019, 2020, 2021 |
| RAM 2500 | 2023 |
| RAM 3500 | 2019, 2020, 2021 |
| RAM 3500 | 2023 |
| RAM 4500 | 2019, 2020, 2021 |
| RAM 4500 | 2023 |
| RAM 5500 | 2019, 2020, 2021 |
| RAM 5500 | 2023 |
| RAM PROMASTER | 2022 to 2023 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 26V362000 | 2026-06-04. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY |
|---|---|
| 25V741000 | 2025-10-30. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY |
| 25V576000 | 2025-09-04. ELECTRICAL SYSTEM:PROPULSION SYSTEM |
| 25V298000 | 2025-05-08. AIR BAGS; ELECTRICAL SYSTEM:WIRING |
| 24V720000 | 2024-09-27. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY |
| 24V130000 | 2024-02-22. EXTERIOR LIGHTING:HEADLIGHTS; ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE |
| 23V753000 | 2023-11-09. ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| 23V623000 | 2023-09-07. ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES; ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES:FASTENER/CONNECTOR |
| 23V576000 | 2023-08-14. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| 2023026 | 2023-02-09. Electrical |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| S2608000038 | 2026-10-16. Service bulletin. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle |
|---|---|
| 08-371-26 | 2026-10-16. Service bulletin. Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U114C-00 - Lost Communication With PRNDL Display. ● P1C86-00 - PRNDL Display. Customers may also comment on one or more of the following: ● "Service Shifter" message showing on Instrument Panel Cluster (IPC). ● PRNDL lights are not illuminating. This bulletin involves reprogramming the ESM with the latest available software. |
| S2608000038 | 2026-10-16. Service bulletin. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle |
| 08-371-26 | 2026-10-16. Service bulletin. Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U114C-00 - Lost Communication With PRNDL Display. ● P1C86-00 - PRNDL Display. Customers may also comment on one or more of the following: ● "Service Shifter" message showing on Instrument Panel Cluster (IPC). ● PRNDL lights are not illuminating. This bulletin involves reprogramming the ESM with the latest available software. |
| S2621000006 | 2026-10-07. Service bulletin. Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An Electric Parking Brake Unavailable. |
| 08-344-26 | 2026-09-30. Service bulletin. Flash: Body Control Module (BCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation SYMPTOM: the technician must find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● B25C9 - Driver Door Ajar Switch 2 Stuck Closed. ● U1412-09 - ASU (Alarm Siren Unit) - Component Failures. ● U1413-09 - UAM (Ultrasonic And Antitilt Module) - Component Failures. Customers may comment on **one or more of** the following: ● The battery is depleted, vehicle will not start. NOTE: The depleted battery is due to a high Ignition Off Draw (IOD) current. ● When the headlamps are placed in "Headlamps Off Delay" mode and the driver door is opened (engine off), the Headlamps On alert chime activates until the headlamps turn themselves off (no chime should be heard while in this mode) This bulletin involves reprogramming the BCM with the latest available software. |
| 08-343-26 | 2026-09-30. Service bulletin. Flash: Body Control Module (BCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation SYMPTOM: the technician must find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● B25C9 - Driver Door Ajar Switch 2 Stuck Closed. ● U1412-09 - ASU (Alarm Siren Unit) - Component Failures. ● U1413-09 - UAM (Ultrasonic And Antitilt Module) - Component Failures. Customers may comment on **one or more of** the following: ● The battery is depleted, vehicle will not start. NOTE: The depleted battery is due to a high Ignition Off Draw (IOD) current. ● When the headlamps are placed in "Headlamps Off Delay" mode and the driver door is opened (engine off), the Headlamps On alert chime activates until the headlamps turn themselves off (no chime should be heard while in this mode). This bulletin involves reprogramming the BCM with the latest available software. |
| 08-221-26 REV. B | 2026-09-30. Service bulletin. R1H Radio U41.10 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM: ● **Speakers may emit a humming, screeching, buzzing, clicking, or bass noise (not related to the amplifier).** ● FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera Functions Normally). ● Paddle shifters not working/no longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. ● Valet mode sends duplicate requests causing HU and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on HMI despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on Front Passenger Display Module (FPDM) display. ● Surround view camera accessible while driving across apps (unexpected behavior). This bulletin involves inspecting and if required, updating the radio software level to U41.10. Depending on the radio's current software level the radio may need a one or two USB update |
| 08-335-26 | 2026-09-23. Service bulletin. Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B22A9-87 - ECU Internal Performance-Missing Message. ● P0D21-00 - Battery Charger "A" Output Voltage Too Low. Customers may experience the following: ● Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest available software. |
| 08-334-26 | 2026-09-23. Service bulletin. Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0D21-00 - Battery Charger "A" Output Voltage Too Low. ● B22A9-87 - ECU Internal Performance-Missing Message.** ● B22A9-64 - ECU Internal Performance - Signal Plausibility Failure. Customers may experience the following: ● **Vehicle will not charge.** This bulletin involves reprogramming the IDCM with the latest available software. |