Service bulletins for the 2019 Mazda CX-5
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
561 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Driver assistance are shown. Show all
| 09-011-23 | 2023-03-03. Service bulletin. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; BACK OVER PREVENTION; VISIBILITY; UNKNOWN OR OTHER. Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out. NOTE: This concern is unrelated to frozen mirrors in icy weather where snow or ice need to be removed for the mirrors to fold in and/or out. This concern may be caused by the following: The space between the mirror frame and the inner base may be too tight to allow for proper movement. Due to insufficient water tightness, water enters the electric fold-in unit and results in corrosion damage. The friction around the folding mechanism shaft may become increased. |
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| 08-001-23 | 2023-03-03. Service bulletin. SEAT BELTS; SEAT BELTS:STATUS INDICATOR SWITCH; FORWARD COLLISION AVOIDANCE; ELECTRICAL SYSTEM; SEATS. Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified. |
| 15-002/22 | 2022-02-04. Service bulletin. ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; EQUIPMENT; FORWARD COLLISION AVOIDANCE. Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. The parking sensor indicator is flashing with one or more of the following DTCs of PARKING ASSIST SYSTEM. B1B36:14 Front corner ultrasonic sensor (RH) circuit malfunction B1B36:2A Front corner ultrasonic sensor (RH) characteristic malfunction B1B38:14 Front ultrasonic sensor (RH) circuit malfunction B1B38:2A Front ultrasonic sensor (RH) characteristic malfunction B1B40:14 Front corner ultrasonic sensor (LH) circuit malfunction B1B40:2A Front corner ultrasonic sensor (LH) characteristic malfunction B1B42:14 Front ultrasonic sensor (LH) circuit malfunction B1B42:2A Front ultrasonic sensor (LH) characteristic malfunction Due to insufficient waterproof performance of the front harness short cords (1), water may enter in and accumulate in the C-11 (LH) or C-12 (RH) connectors (2) causing a short circuit between wires and an improper signal being sent from the parking (ultrasonic) sensor to the parking sensor unit. To eliminate this concern, the production process of the front harness short cord has been improved to increase waterproof performance. |
| 15-001/22 | 2022-02-04. Service bulletin. LANE DEPARTURE: BLIND SPOT DETECTION; LANE DEPARTURE; ELECTRICAL SYSTEM; EQUIPMENT. Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM control module temperature rises, the BSM system returns to normal operation. Due to BSM control module production variances, a false detection may occur in some units when the BSM temperature in the control module has not yet reached normal operating temperature. To eliminate this concern, the control logic of the BSM control module has been modified. |
| SA-001/22 | 2022-02-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; ELECTRICAL SYSTEM; BACK OVER PREVENTION. Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth device will not pair No. 7 Incorrect GPS position No. 8 Voice Recognition Does Not Work No. 9 Cannot Make a Hands-Free Call No. 10 Cannot Play Bluetooth Audio No. 11 Other Symptoms No. 12 How to update the Navigation SD Card Map No. 13 How to Check Navi SD Card VIN Lock |
| 15-004-21-3835 | 2021-12-02. Service bulletin. FORWARD COLLISION AVOIDANCE; EQUIPMENT ADAPTIVE/MOBILITY. NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX*. If B61L-67-XCX* appears in the GEPC search, the VIN is applicable for this repair only if the part has been previously replaced with KDD1-67-XCX. Some vehicles may exhibit the master warning light (and other warning lights) illuminated while driving, with DTC B115E:76 stored in memory. |
| 15-003-21-3828 | 2021-10-02. Service bulletin. VISIBILITY; LANE DEPARTURE; ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM control module temperature rises, the BSM system returns to normal operation. Due to BSM control module production variances, a false detection may occur in some units when the BSM temperature in the control module has not yet reached normal operating temperature. To eliminate this concern, the control logic of the BSM control module has been modified. |
| SA-036-21 | 2021-06-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; LANE DEPARTURE; EXTERIOR LIGHTING; FORWARD COLLISION AVOIDANCE. Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles], B14F0:92 - General temporary failure in forward sensing camera (FSC) [Gen 7 vehicles build on or before March 2, 2019], No DTC - Gen 7 vehicles built after March 2, 2019, DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). In other cases this DTC might be found without a related customer concern. |
| SA-022-21 | 2021-04-06. Service bulletin. ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR; EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY. When performing the MGSS Workshop Manual 360° View Monitor System Aiming Procedure, M-MDS may show error message "Procedure unsuccessful". This may be caused by light glare on the SST. |
| SA-062-20 | 2020-09-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; PARKING BRAKE; VISIBILITY; FORWARD COLLISION AVOIDANCE. Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: • The Forward Sensing Camera (FSC) cannot detect target objects due to one of the following: • The windshield is dirty • The FSC lens is foggy • There is low visibility due to rain, fog or snow • It is at night and there is not enough light • There is direct or reflected sunlight on the FSC • There is problem with the FSC • There is a problem with the AUTOHOLD control function. • There is a problem with the electric parking brake (EPB). |
| SA-037-20 | 2020-04-06. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA. Some vehicles may have one of the following DTCs stored in memory: • C1001:92 - Forward sensing camera (FSC) poor field of view • B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. • In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). • In other cases this DTC might be found without a related customer concern. NOTE: Instrument Cluster Multi-Information Display Warning Messages vary depending on vehicle year/model. See the Owner's Manual for details. |
| 09-033-19-3590 | 2019-08-21. Service bulletin. BACK OVER PREVENTION. Some vehicles may exhibit the rear parking sensor beeping without any obstacles behind it when the shift lever is shifted into Reverse. This concern only occurs when the rear USB power outlet (1) is broken. This is caused by noise from USB interference with the harness of the rear parking sensor (when the USB power outlet is broken).To correct this issue, the configuration of the USB power outlet has been changed to improve durability. |
| 09-032-19-3579 | 2019-08-21. Service bulletin. BACK OVER PREVENTION. Some customers may experience improper operation of the rear parking system with beep sounds coming from the rear parking sensor when there are no obstacles behind the vehicle. This occurs when the blower fan is on (at any fan speed) and the transmission is in "R" position. The concern is caused by electrical noise from the blower fan controller circuit affecting the rear parking sensor circuit. To eliminate this concern, the harness to the rear parking sensor has been twisted to improve its tolerance to electrical noise. |
| SA-003-19 | 2019-08-01. Service bulletin. FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; FORWARD COLLISION AVOIDANCE. Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). In other cases this DTC might be found without a related customer concern.NOTE: Instrument Cluster Multi-Information Display Warning Messages vary depending on vehicle year/model. See the Owner's Manual for details. If the vehicle has this DTC, DO NOT replace the FSC. Read below. |
| SA-006-19a | 2019-05-30. Service bulletin. BACK OVER PREVENTION; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. |
| SA-003-19 | 2019-02-19. Service bulletin. FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA. Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). In other cases this DTC might be found without a related customer concern. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.