Service bulletin SA-037-20
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10173249 |
| Published by NHTSA | 2020-04-06 |
| Manufacturer's number | SA-037-20 |
| Manufacturer's date | 2020-03-03 |
| NHTSA component | EQUIPMENT ADAPTIVE/MOBILITY; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA |
NHTSA's summary
Some vehicles may have one of the following DTCs stored in memory: • C1001:92 - Forward sensing camera (FSC) poor field of view • B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. • In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). • In other cases this DTC might be found without a related customer concern. NOTE: Instrument Cluster Multi-Information Display Warning Messages vary depending on vehicle year/model. See the Owner's Manual for details.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Driver assistance, Equipment and accessories
Trouble codes named
B14F0, C1001
| MAZDA CX-3 | 2016, 2017, 2018, 2019, 2020 |
|---|---|
| MAZDA CX-30 | 2020 |
| MAZDA CX-5 | 2016, 2017, 2018, 2019, 2020 |
| MAZDA CX-9 | 2016, 2017, 2018, 2019, 2020 |
| MAZDA MAZDA3 | 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| MAZDA MAZDA6 | 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| MAZDA MX-5 | 2016, 2017, 2018, 2019, 2020 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 23V487000 | 2023-07-14. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
|---|---|
| 19V907000 | 2019-12-19. FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 09-005-26 | 2026-02-03. Service bulletin. If the right-side Blind Spot Monitoring (BSM) control module is replaced for any reason, it is also necessary to replace the left-side BSM control module in order to complete the radar aiming procedure. If the right-side BSM control module is replaced alone, "Automatic Configuration" and "BSM Radar Aiming" cannot be completed due to a programming error in the module. In most cases, if the left-side BSM control module is replaced alone, "Automatic Configuration" and "BSM Radar Aiming" can be completed without any problem (See CAUTION below for more details). Other possible symptoms that may be found if the right-side BSM module is replaced alone: BSM aiming fails “BSM OFF" indicator ON Center Display warning message BSM failsafe (No operation) DTC U3000:54 stored in memory DTC U1A4B:54 stored in memory (CX-3, MX-5 only) NOTE: Since a new BSM control module does not retain the vehicle specification information, it is necessary to acquire and store the vehicle specification information transmitted via CAN communication from the combination meter through automatic configuration after replacement. |
|---|---|
| SA-063-24 | 2024-10-04. Service bulletin. The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates vehicle on the opposite side. i-ACTIVSENSE indicator ring will not turn green Rear Cross Traffic Alert (RCTA) does not work Rear side radar sensor aiming may fail TPMS DTC(s) stored |
| SSPC5 MRTa | 2024-08-05. Service campaign. SSPC5 - SPECIAL SERVICE PROGRAM - 2019-2021 MAZDA3 AND 2020-2021 CX-30 - CONTROL UNITS REPROGRAMMING Concern 1: Mazda3 and CX-30 – Battery concern On the subject vehicles, the CCU (climate control unit) and BCM (body control module) may not go into sleep mode even after the ignition is switched OFF or may take time to go into sleep mode. An electric current may continue to flow, allowing the battery to discharge and run out if the vehicle is left unused for a certain time. Causal factor: Inappropriate control program of CCU and BCM. Update to BCM will also update the IC, DOOR_ESU_D, DOOR_ESU_P, ESU modules. Concern 2: Mazda3 and CX-30 - MRCC concern: On the subject vehicles, the responsiveness when driving following a preceding car using the MRCC (Mazda Radar Cruise Control) system is designed to high response. Some drivers may feel the acceleration and deceleration jerk when using MRCC somewhat uncomfortable. The product update has been incorporated into mass-production Mazda3 and CX-30 vehicles, and acceleration and deceleration has been made more natural by changing controls to be closer to human expectation. The similar update will be made on the subject vehicles produced prior to the product update under this SSP. * MRCC: Mazda Radar Cruise Control (MRCC) uses a millimeter wave radar to judge the relative speed and distance to the car ahead and automatically controls vehicle speed. Working within a set speed range, MRCC automatically adjusts and maintains a safe following distance from the car in front. Concern 3: CX-30 - Theft-Deterrent System concern On the subject vehicles, the theft-deterrent system may not recognize correctly the open/close state of power liftgate, which may allow the theft-deterrent system to activate wrongly when the liftgate is opened by pressing the power liftgate switch. Causal factor: Inappropriate control program of BCM and LFU. Update to BCM will also update the IC, DOOR_ESU_D, DOOR_ESU_P, ESU modules. |
| SSPC5 FCa | 2024-08-05. Service campaign. SSPC5 - SPECIAL SERVICE PROGRAM - 2019-2021 MAZDA3 AND 2020-2021 CX-30 - CONTROL UNITS REPROGRAMMING Concern 1: Mazda3 and CX-30 – Battery concern On the subject vehicles, the CCU (climate control unit) and BCM (body control module) may not go into sleep mode even after the ignition is switched OFF or may take time to go into sleep mode. An electric current may continue to flow, allowing the battery to discharge and run out if the vehicle is left unused for a certain time. Causal factor: Inappropriate control program of CCU and BCM. Update to BCM will also update the IC, DOOR_ESU_D, DOOR_ESU_P, ESU modules. Concern 2: Mazda3 and CX-30 - MRCC concern: On the subject vehicles, the responsiveness when driving following a preceding car using the MRCC (Mazda Radar Cruise Control) system is designed to high response. Some drivers may feel the acceleration and deceleration jerk when using MRCC somewhat uncomfortable. The product update has been incorporated into mass-production Mazda3 and CX-30 vehicles, and acceleration and deceleration has been made more natural by changing controls to be closer to human expectation. The similar update will be made on the subject vehicles produced prior to the product update under this SSP. * MRCC: Mazda Radar Cruise Control (MRCC) uses a millimeter wave radar to judge the relative speed and distance to the car ahead and automatically controls vehicle speed. Working within a set speed range, MRCC automatically adjusts and maintains a safe following distance from the car in front. Concern 3: CX-30 - Theft-Deterrent System concern On the subject vehicles, the theft-deterrent system may not recognize correctly the open/close state of power liftgate, which may allow the theft-deterrent system to activate wrongly when the liftgate is opened by pressing the power liftgate switch. Causal factor: Inappropriate control program of BCM and LFU. Update to BCM will also update the IC, DOOR_ESU_D, DOOR_ESU_P, ESU modules. |
| SSPC5 FC | 2024-08-05. Service campaign. SSPC5 - SPECIAL SERVICE PROGRAM - 2019-2021 MAZDA3 AND 2020-2021 CX-30 - CONTROL UNITS REPROGRAMMING Concern 1: Mazda3 and CX-30 – Battery concern On the subject vehicles, the CCU (climate control unit) and BCM (body control module) may not go into sleep mode even after the ignition is switched OFF or may take time to go into sleep mode. An electric current may continue to flow, allowing the battery to discharge and run out if the vehicle is left unused for a certain time. Causal factor: Inappropriate control program of CCU and BCM. Update to BCM will also update the IC, DOOR_ESU_D, DOOR_ESU_P, ESU modules. Concern 2: Mazda3 and CX-30 - MRCC concern: On the subject vehicles, the responsiveness when driving following a preceding car using the MRCC (Mazda Radar Cruise Control) system is designed to high response. Some drivers may feel the acceleration and deceleration jerk when using MRCC somewhat uncomfortable. The product update has been incorporated into mass-production Mazda3 and CX-30 vehicles, and acceleration and deceleration has been made more natural by changing controls to be closer to human expectation. The similar update will be made on the subject vehicles produced prior to the product update under this SSP. * MRCC: Mazda Radar Cruise Control (MRCC) uses a millimeter wave radar to judge the relative speed and distance to the car ahead and automatically controls vehicle speed. Working within a set speed range, MRCC automatically adjusts and maintains a safe following distance from the car in front. Concern 3: CX-30 - Theft-Deterrent System concern On the subject vehicles, the theft-deterrent system may not recognize correctly the open/close state of power liftgate, which may allow the theft-deterrent system to activate wrongly when the liftgate is opened by pressing the power liftgate switch. Causal factor: Inappropriate control program of BCM and LFU. Update to BCM will also update the IC, DOOR_ESU_D, DOOR_ESU_P, ESU modules. |
| SSPC5_Warranty | 2024-07-06. Service campaign. SSPC5 - SPECIAL SERVICE PROGRAM - 2019-2021 MAZDA3 AND 2020-2021 CX-30 - CONTROL UNITS REPROGRAMMING Concern 1: Mazda3 and CX-30 – Battery concern On the subject vehicles, the CCU (climate control unit) and BCM (body control module) may not go into sleep mode even after the ignition is switched OFF or may take time to go into sleep mode. An electric current may continue to flow, allowing the battery to discharge and run out if the vehicle is left unused for a certain time. Causal factor: Inappropriate control program of CCU and BCM. Update to BCM will also update the IC, DOOR_ESU_D, DOOR_ESU_P, ESU modules. Concern 2: Mazda3 and CX-30 - MRCC concern: On the subject vehicles, the responsiveness when driving following a preceding car using the MRCC (Mazda Radar Cruise Control) system is designed to high response. Some drivers may feel the acceleration and deceleration jerk when using MRCC somewhat uncomfortable. The product update has been incorporated into mass-production Mazda3 and CX-30 vehicles, and acceleration and deceleration has been made more natural by changing controls to be closer to human expectation. The similar update will be made on the subject vehicles produced prior to the product update under this SSP. * MRCC: Mazda Radar Cruise Control (MRCC) uses a millimeter wave radar to judge the relative speed and distance to the car ahead and automatically controls vehicle speed. Working within a set speed range, MRCC automatically adjusts and maintains a safe following distance from the car in front. Concern 3: CX-30 - Theft-Deterrent System concern On the subject vehicles, the theft-deterrent system may not recognize correctly the open/close state of power liftgate, which may allow the theft-deterrent system to activate wrongly when the liftgate is opened by pressing the power liftgate switch. Causal factor: Inappropriate control program of BCM and LFU. Update to BCM will also update the IC, DOOR_ESU_D, DOOR_ESU_P, ESU modules. |
| SSPC5 Repair | 2024-07-06. Service campaign. SSPC5 - SPECIAL SERVICE PROGRAM - 2019-2021 MAZDA3 AND 2020-2021 CX-30 - CONTROL UNITS REPROGRAMMING Concern 1: Mazda3 and CX-30 – Battery concern On the subject vehicles, the CCU (climate control unit) and BCM (body control module) may not go into sleep mode even after the ignition is switched OFF or may take time to go into sleep mode. An electric current may continue to flow, allowing the battery to discharge and run out if the vehicle is left unused for a certain time. Causal factor: Inappropriate control program of CCU and BCM. Update to BCM will also update the IC, DOOR_ESU_D, DOOR_ESU_P, ESU modules. Concern 2: Mazda3 and CX-30 - MRCC concern: On the subject vehicles, the responsiveness when driving following a preceding car using the MRCC (Mazda Radar Cruise Control) system is designed to high response. Some drivers may feel the acceleration and deceleration jerk when using MRCC somewhat uncomfortable. The product update has been incorporated into mass-production Mazda3 and CX-30 vehicles, and acceleration and deceleration has been made more natural by changing controls to be closer to human expectation. The similar update will be made on the subject vehicles produced prior to the product update under this SSP. * MRCC: Mazda Radar Cruise Control (MRCC) uses a millimeter wave radar to judge the relative speed and distance to the car ahead and automatically controls vehicle speed. Working within a set speed range, MRCC automatically adjusts and maintains a safe following distance from the car in front. Concern 3: CX-30 - Theft-Deterrent System concern On the subject vehicles, the theft-deterrent system may not recognize correctly the open/close state of power liftgate, which may allow the theft-deterrent system to activate wrongly when the liftgate is opened by pressing the power liftgate switch. Causal factor: Inappropriate control program of BCM and LFU. Update to BCM will also update the IC, DOOR_ESU_D, DOOR_ESU_P, ESU modules. |
| SSPC5 MRT | 2024-07-05. Service campaign. SSPC5 - SPECIAL SERVICE PROGRAM - 2019-2021 MAZDA3 AND 2020-2021 CX-30 - CONTROL UNITS REPROGRAMMING Concern 1: Mazda3 and CX-30 – Battery concern On the subject vehicles, the CCU (climate control unit) and BCM (body control module) may not go into sleep mode even after the ignition is switched OFF or may take time to go into sleep mode. An electric current may continue to flow, allowing the battery to discharge and run out if the vehicle is left unused for a certain time. Causal factor: Inappropriate control program of CCU and BCM. Update to BCM will also update the IC, DOOR_ESU_D, DOOR_ESU_P, ESU modules. Concern 2: Mazda3 and CX-30 - MRCC concern: On the subject vehicles, the responsiveness when driving following a preceding car using the MRCC (Mazda Radar Cruise Control) system is designed to high response. Some drivers may feel the acceleration and deceleration jerk when using MRCC somewhat uncomfortable. The product update has been incorporated into mass-production Mazda3 and CX-30 vehicles, and acceleration and deceleration has been made more natural by changing controls to be closer to human expectation. The similar update will be made on the subject vehicles produced prior to the product update under this SSP. * MRCC: Mazda Radar Cruise Control (MRCC) uses a millimeter wave radar to judge the relative speed and distance to the car ahead and automatically controls vehicle speed. Working within a set speed range, MRCC automatically adjusts and maintains a safe following distance from the car in front. Concern 3: CX-30 - Theft-Deterrent System concern On the subject vehicles, the theft-deterrent system may not recognize correctly the open/close state of power liftgate, which may allow the theft-deterrent system to activate wrongly when the liftgate is opened by pressing the power liftgate switch. Causal factor: Inappropriate control program of BCM and LFU. Update to BCM will also update the IC, DOOR_ESU_D, DOOR_ESU_P, ESU modules. |
| SA-027-24 | 2024-05-04. Service bulletin. Some customers may complain about infotainment center display. Peeling, spider cracks and white dots. |
| SA-007-24a | 2024-05-04. Service bulletin. This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the vehicle. |