NHTSA recall 23V487000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 23V487000 |
| Manufacturer's number | 6023G |
| Manufacturer | Mazda North American Operations |
| Reported | 2023-07-14 |
| Owners notified | 2024-08-14 |
| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| Units potentially affected | 236100 |
| Part numbers | B62H/BHN9/DB3R/D24M -67RC0 |
| Report | Quarterly report 8, for 2026 quarter 2 |
|---|---|
| Filed with NHTSA | 2026-07-14 |
| Vehicles in the campaign | 236100 |
| Reported remedied | 98285 (41%) |
| Reported unreachable | 12202 |
| Reported removed | 70 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
What can happen
A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
The remedy
Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 09-032-23 | 2023-10-05. Service bulletin. SERVICE BULLETIN 09-031/20 ISSUED ON 09/21/20 IS NO LONGER VALID. IT IS SUPERCEDED BY RECALL 6023G (“2014-2018 MAZDA3 AND 2016-2021 CX-3 - REARVIEW IMAGE MAY NOT DISPLAY PROPERLY”). |
|---|---|
| Issues | 2022-06-06. Service bulletin. Active driving display caution (Update) |
| Mil | 2022-06-06. Service bulletin. MIL ON WITH DTC PO451 AND/OR PO12A Some customer s may complain about a MIL ON with DTC P0451 (Fuel tank pressure sensorL sensor characteristic malfunction) and/or P013A (HO2S: Slow response (during transition from rich to lean)) Recall 8615J repair procedure may correct this concern |
| 0500515 | 2022-06-06. Service bulletin. WHINING NOISE FROM AUTOMATIC TRANSAXLE. |
| SA-001/22 | 2022-02-04. Service bulletin. Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth device will not pair No. 7 Incorrect GPS position No. 8 Voice Recognition Does Not Work No. 9 Cannot Make a Hands-Free Call No. 10 Cannot Play Bluetooth Audio No. 11 Other Symptoms No. 12 How to update the Navigation SD Card Map No. 13 How to Check Navi SD Card VIN Lock |
| 09-038-16 | 2021-01-25. Service bulletin. Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx 1/2 to 4 inches (1-10 cm) |
| 02-010-16 | 2021-01-25. Service bulletin. Knocking/squeaking noise from front shock absorber, creaking noise from front lower arm bushing. |
| 02-001-16 | 2021-01-25. Service bulletin. Popping and/or squeaking noise from front shock absorber and or creaking noise from front lower arm bushing. |
| 01-018-16 | 2021-01-25. Service bulletin. Unusual engine noise after a cold engine start. Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds after a cold engine start. This noise is a normal engine operation for improved exhaust gas emissions. The noise does not indicate a malfunction. |
| 09-002-17 | 2021-01-25. Service bulletin. Rust around rear view camera and/or liftgate opener switch |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.