Service bulletin SA-062-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10179313
Published by NHTSA	2020-09-03
Manufacturer's number	SA-062-20
Manufacturer's date	2020-08-13
NHTSA component	EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; PARKING BRAKE; VISIBILITY; FORWARD COLLISION AVOIDANCE

NHTSA's summary

Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: • The Forward Sensing Camera (FSC) cannot detect target objects due to one of the following: • The windshield is dirty • The FSC lens is foggy • There is low visibility due to rain, fog or snow • It is at night and there is not enough light • There is direct or reflected sunlight on the FSC • There is problem with the FSC • There is a problem with the AUTOHOLD control function. • There is a problem with the electric parking brake (EPB).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Brakes, Driver assistance, Equipment and accessories, Glass, wipers and mirrors, Parking brake

Vehicles listed
MAZDA 323	1996
MAZDA CX-3	2019, 2020
MAZDA CX-30	2020, 2021
MAZDA CX-5	2017, 2018, 2019, 2020
MAZDA CX-9	2018, 2019, 2020
MAZDA MAZDA3	2017, 2018, 2019, 2020, 2021
MAZDA MAZDA6	2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
04-004-21-3821	2021-10-02. Service bulletin. Some vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. These concerns may be caused because the automatic EPB caliper release timing is too late for the movement of the vehicle. NOTE: Frequent usage of the EPB automatic release function may promote uneven rear brake pad wear. To eliminate these concerns, the EPB control module logic has been modified.
04-007-20-3713a	2020-12-03. Service bulletin. Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise.
04-007-20-3713	2020-11-03. Service bulletin. Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise. To eliminate this concern, the brake pad material has been changed in order to improve the rust-removing capability.
SA-010-19	2019-07-02. Service bulletin. 2019 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES: The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns. PDI fuse, Front Wiper Service Caution, i-ACTIVSENSE Switch, Traffic Sign Recognition (TSR), MAZDA CONNECT Power Function, MAZDA CONNECT Center Display View, In-Vehicle Digital Owner's Manual, Navigation System, SIRIUSXM Data Service, Power Door Locks, Auxiliary Key, Transmitter Battery Saving Function, Keyless Entry Using Auxiliary Key, Rear Door Child Safety Locks Operation, Link Seat & Climate Control Temperatures, Seat Warmer Turns OFF, Electric Parking Brake (EPB), A/C Air Temperature Is Not Cold, Tire Pressure Monitoring System (TPMS), Condition Based Maintenance, M-MDS (MDARS) &, Part Replacement.
SA-010-19	2019-03-20. Service bulletin. The new 2019 Mazda3 has new features that may be difficult to understand. This Service Alert provides valuable information to support potential customer concerns: 1. Front Wiper Service Caution 2. i-ACTIVSENSE Switch (New) 3. Traffic Sign Recognition (TSR) Inoperative 4. MAZDA CONNECT (New) 5. Center Display View 6. In-Vehicle Digital Owner's Manual 7. SIRIUSXM Data Service No Free Trial (Preferred Package and above) 8. Doors Lock With Keys In The Vehicle When Liftgate Lock Switch Is Pressed 9. Auxiliary Key 10. Rear Door Child Safety Locks Operation 11. Battery Saving Function For Key Fob 12. Electric Parking Brake (EPB) New Function 13. Parking Brake Automatic Release 14. A/C Air Temperature Is Not Cold 15. Tire Pressure Monitoring System (TPMS) Change 16. Condition Based Maintenance (Except Canada) 17. New M-MDS (MDARS) 18. Parts Replacement
SA-042-18	2018-10-09. Service bulletin. DO NOT follow the instructions on MGSS for performing the ELECTRIC PARKING BRAKE (EPB) FORCED RELEASE PROCEDURE until these instructions are read, otherwise, damage to the EPB system may occur The instructions on MGSS are incorrect in one step, but will be corrected soon. NOTE: Performing the electric parking brake forced release procedure is necessary if the electric parking brake cannot be released by operating the electric parking brake switch or performing a recovery operation (*) due to a malfunction in the system or a discharged battery.
01-001-18-3419a	2018-09-10. Service bulletin. After parking the vehicle at temperatures below the freezing, some customers may experience a lack of power with the check engine light on and DTC P0638:00 and/or P2112:00 stored in memory. - P0638:00: Throttle valve actuator control range/performance problem (one drive cycle DTC) - P2112:00: Throttle valve actuator motor current range/performance problem (one drive cycle DTC) This concern may be caused by condensed water in the intake manifold entering the throttle valve. After parking at temperatures below freezing, the throttle valve may be frozen at the stand-by position, resulting in the symptom. To prevent this concern, the control logic of the PCM has been modified to avoid frozen the throttle valve (by moving the valve at a certain time after the ignition has been turned off). NOTE: With this modification, the main relay may stay on up to 90 minutes after the ignition switch is turned off. "BATTERY INSPECTION" in the Workshop Manual will be modified to properly check the battery parasitic draw after this modification.