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Service bulletins for the 2017 Mazda CX-5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

572 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
02-002-18-3300d2018-03-05. Service bulletin. SUSPENSION:FRONT:SHOCK ABSORBER. Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning the steering wheel while the vehicle is stopped.The noise may be due to: Upper front strut bearing (A) damage. (CX-5 and Mazda6) Squeak type noise between the front strut bearing and coil spring. (CX-3, CX-5 and Mazda6) The bump stopper (C) may be contacting the strut bearing when the front shock absorber is compressed, causing a popping noise. (Mazda6 only) The front lower arm bushing (D) is making a creak type noise in wet road conditions. (CX-5 and Mazda6).Front Shock Absorber Front Lower Arm To eliminate the noise, the following mass-production changes have been made: 1. The material and production method of the front strut bearing (A) has been changed. (CX-5 and Mazda6) 2. A protector has been installed onto the coil spring. (CX-5 and Mazda6) 3. The shape of the bump stopper (C) will be modified in the future. (Mazda6 only) 4. The shape of the coil spring has been changed. (CX-3 only) 5. Friction of the lower arm bushing has been reduced by adding a dry coating. (CX-5 and Mazda6). NOTE: The piston rod nut (B) requires replacement.
MT-021-172018-02-26. Service bulletin. ENGINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.
MT-001-182018-02-26. Service bulletin. ELECTRICAL SYSTEM. When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The navigation SD card has a malfunction.
SA-001-182018-02-26. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored. We apologize for any inconvenience this may have caused you or your dealer.
15-006-17-3388a2018-02-26. Service bulletin. ELECTRICAL SYSTEM. Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high temperature. U3000:04 - Forward sensing camera (FSC) internal malfunction. The combination of warning lights mentioned by the customer may include: SCBS/SBS, LAS/LDWS, HBC, Master Warning LightInstrument Cluster Multi-Information Display (if equipped) warning messages may include: Forward Smart City Brake Support Malfunction, Smart Brake System Malfunction, Front Camera Sensor System Malfunction, MAZDA CONNECT center display warning messages may include: High Beam Control [HBC] / Lane-keep Assist System [LAS] Malfunction. Have the vehicle checked by a dealer if this indicator stays on. Smart City Brake Support [SCBS] Malfunction. Have the vehicle checked by a dealer immediately. Note: The center display Warning Messages are only displayed when the customer selects Applications>Vehicle Status Monitor>Warning Guidance>Warnings. This condition may be caused by FSC control logic that is too sensitive. When the FSC detects DTCU3000:98 during high temperature, it stops the internal communication and stores DTC U3000:04. DTC U3000:04 will not clear and SCBS/SBS, LAS/LDWS, and/or HBC functions will not resume until the ignition switch has been turned OFF, even if the temperature of the FSC cools. Before FSC Reprogramming: The warning lights/messages will be displayed until the FSC cools and the ignition is turned OFF, then back ON. Instrument Instrument Cluster Warning Lights and MAZDA CONNECT Warning Messages Cluster Warning Messages Warning Lights (With Multi-Information Display) (Without Multi-Information Display), Note: These Warning Messages are displayed when the customer selects Applications>Vehicle Status Monitor>Warning Guidance>Warnings.
MT-016-172017-12-14. Service bulletin. FORWARD COLLISION AVOIDANCE: SENSING SYSTEM. The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with a vehicle ahead is imminent. In addition, the system reduces damage in the event of a collision by operating the brake control when the system determines that a collision is unavoidable. It may also be possible to avoid a collision depending on the relative speed between your vehicle and the vehicle in front of you. In addition, when the driver depresses the brake pedal, the brakes are applied firmly and quickly to assist.
15-006-17-33882017-11-14. Service bulletin. BACK OVER PREVENTION: CAMERA SYSTEM; ELECTRICAL SYSTEM; SERVICE BRAKES. Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high temperature. U3000:04 - Forward sensing camera (FSC) internal malfunction. The combination of warning lights mentioned by the customer may include: Instrument Cluster Multi-Information Display (if equipped) warning messages may include: Forward Smart City Brake Support Malfunction, Smart Brake System Malfunction, Front Camera Sensor System Malfunction, MAZDA CONNECT center display warning messages may include: High Beam Control [HBC] / Lane-keep Assist System [LAS] Malfunction. Have the vehicle checked by a dealer if this indicator stays on. Smart City Brake Support [SCBS] Malfunction. Have the vehicle checked by a dealer immediately. Note: The center display Warning Messages are only displayed when the customer selects Applications>Vehicle Status Monitor>Warning Guidance>Warnings. This condition may be caused by FSC control logic that is too sensitive. When the FSC detects DTC U3000:98 during high temperature, it stops the internal communication and stores DTC U3000:04. DTC U3000:04 will not clear and SCBS/SBS, LAS/LDWS, and/or HBC functions will not resume until the ignition switch has been turned OFF even if the temperature of the FSC cools.
07-007-17-33842017-10-21. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a clogged heater unit. For Mazda6 and CX-5, the check engine light may illuminate with the DTC P011A:00 stored at the same time. P011A:00 ECT sensor No.1/No.2 performance problem. NOTE: Refer to TSB 01-015/15 if the customer is using a block heater at temperatures below freezing.
09-017-17-3347b2017-10-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will removed from the Active Driving Display as part of Mazda?s continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update. NOTE: If the customer has customized MAZDA CONNECT with something like a different background using unauthorized software, make sure they know the following information before updating MAZDA CONNECT to avoid any issues later on.
09-017-17-3347a2017-10-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will removed from the Active Driving Display as part of Mazda?s continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tabin MAZDA CONNECT Settingsbefore performing the update.
06-001-17-3307a2017-10-21. Service bulletin. STEERING: STEERING WHEEL/HANDLE BAR. Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.This concern may be caused by an insufficient wear resistance of the steering wheel surface.
SA-036-172017-10-12. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.
SA-066-172017-10-12. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM. Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). In other cases this DTC might be found without a related customer concern. NOTE: Instrument Cluster Multi-Information Display Warning Messages vary depending on vehicle year/model. See the Owner's Manual for details.
SA-064-172017-10-04. Service bulletin. ELECTRICAL SYSTEM; EXTERIOR LIGHTING. Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: SCBS, LDWS, HBC. Instrument Cluster Multi-Information Display warning messages may include: Forward Smart City Brake Support Malfunction, Smart Brake System Malfunction, Front Camera Sensor System Malfunction. MAZDA CONNECT center display warning messages may include: High Beam Control [HBC] / Lane-keep Assist System [LAS] Malfunction. Have the vehicle checked by a dealer if this indicator stays On. Smart City Brake Support [SCBS] Malfunction. Have the vehicle checked by a dealer immediately.
SA-065-172017-10-04. Service bulletin. EQUIPMENT:ELECTRICAL. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. MAZDA CONNECT Symptom Troubleshooting Table Sections: Audio System, Bluetooth®, Center Display, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reboot / Frozen Screen / Slow Response, USB / Aux, Voice Command
09-017-17-3347c2017-10-04. Service bulletin. ELECTRICAL SYSTEM. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of Mazda?s continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update.
06-002-17-33672017-10-04. Service bulletin. SUSPENSION; STEERING. Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. NOTE: The noise will not occur if the steering wheel is in the center or full right position. The noise is caused when the edge (A) of the left side inner ball joint (B) gets stuck with the steering gear housing (C).
09-001-17-3296b2017-10-04. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS; STRUCTURE; ELECTRICAL SYSTEM. When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will find that the Bulb Seal No. 1 (A) or HID Bulb Seal No. 1 (B) and Bulb Seal No. 2 (C) socket covers have not been correctly installed or are missing due to improper prior repairs (i.e., customer replacing the headlamp bulbs or body shop not transferring them when replacing the headlamp unit(s) due to a collision). Any damage caused by missing socket covers, HID module seal (D), or missing bumper brackets (E) is not covered by warranty policy.
09-035-17-30802017-10-04. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federal, State, and local laws concerning odometerand related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the ?SpeedometerReplacement Label?.Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda?s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.With the use of SPECMO?s services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
090181733512017-09-27. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer noticed this symptom. If the condition is similar to the following "CONTROL LOGIC OF AMBIENT TEMPERATURE" or "DIFFERENCE BETWEEN THE TEMPERATURE DISPLAY AND OTHERS", advise the customer that this is a normal characteristic of the vehicle and not a malfunction. If the condition does not meet the following and the sensor malfunction is suspected, make sure to inspect the sensor according to MGSSonline or Workshop Manual (section 09-22 AMBIENT TEMPERATURE SENSOR INSPECTION). Replace the sensor only when it fails the Workshop Manual inspection.
090171733462017-09-27. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later). NOTE: For CX-9 with version earlier than 59.00.441, the tachometer function has been removed from the Active Driving Display as part of Mazda?s continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software.
MT-009-172017-08-25. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Some vehicles may exhibit a chattering noise from the rear spoiler (A) while driving on a rough road. This may be caused by loose rear spoiler installation nuts.
SA-046-172017-08-25. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09-017/17 for a list of improvements to the system.
RF-17-052017-08-10. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. There is a minor error with the Controller Programming instructions included with the accessory remote start kit C960-V7-620. In the current "Registration (programming) of the controller" instructions, step 5 shows an incorrect image. The function button is the lower button. A revised set of instructions are available in the Accessory E catalog and will be included in all kits at the next revision point.
MT-015-172017-08-10. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT ADAPTIVE/MOBILITY. Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is above 176 degrees Fahrenheit (80 degrees Celsius).

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.