Service bulletins for the 2017 Mazda CX-5
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
572 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| MT-014-17 | 2017-08-10. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE. Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging. |
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| SA-064-17 | 2017-08-10. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT ADAPTIVE/MOBILITY. Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: SCBS, LDWS, HBC. Instrument Cluster Multi-Information Display warning messages may include: Forward Smart City Brake Support Malfunction, Smart Brake System Malfunction, Front Camera Sensor System Malfunction. MAZDA CONNECT center display warning messages may include: High Beam Control [HBC] / Lane-keep Assist System [LAS] Malfunction. Have the vehicle checked by a dealer if this indicator stays On. Smart City Brake Support [SCBS] Malfunction. Have the vehicle checked by a dealer immediately. |
| SA-063-17 | 2017-08-10. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal operation of the CMU connecting to available devices on start up. |
| SA-062-17 | 2017-08-10. Service bulletin. STRUCTURE:BODY:DOOR; INTERIOR LIGHTING. On some 2017 CX-5s, the Accessory Lighted Door Sill Trim Plate (DSTP) accessory may not light up after installation. This is likely caused by an incorrect magnet location. The current installation instructions suggest that the installer close the door firmly with a light slam when installing the magnet, other wise the magnet will end up in an incorrect location. To make sure the magnet location is correct during installation, a new paper template has been developed. |
| SA-061-17 | 2017-08-10. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense. |
| SA-058-17 | 2017-08-10. Service bulletin. VISIBILITY:WINDSHIELD. CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead. |
| SA-057-17 | 2017-08-10. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS. High Beam Control (HBC) system frequently asked questions (FAQ) |
| SA-056-17 | 2017-08-10. Service bulletin. FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ) |
| SA-054-17 | 2017-08-10. Service bulletin. LANE DEPARTURE: BLIND SPOT DETECTION. Blind Spot Monitoring (Advanced BSM) system frequently asked questions (FAQ) |
| SA-053-17 | 2017-08-10. Service bulletin. LANE DEPARTURE. Lane Departure Warning System (LDWS) frequently asked questions (FAQ) |
| SA-052-17 | 2017-08-10. Service bulletin. SERVICE BRAKES. Smart City Brake Support (SCBS) frequently asked questions (FAQ) |
| SA-049-17 | 2017-08-10. Service bulletin. ELECTRICAL SYSTEM:IGNITION; EQUIPMENT:ELECTRICAL. There are a few issues with the accessory C960-V7-620 remote start kit instructions. In the current ?Registration (programming) of the controller? instructions, step 5shows an incorrect image. The function button is the lower button. The correct set of instructions are below. The instructions for registration of additional remotes is not available on the E-catalog web site at this time. The instructions are below. A troubleshooting guide is not available on the E-catalogs web site at this time. The instructions are below. |
| SA-048-17 | 2017-08-10. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS). |
| 09-008-17-3324 | 2017-08-10. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS. Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limited Warranty term. |
| 08-002-17-3312 | 2017-08-10. Service bulletin. AIR BAGS; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit software. To eliminate this from occurring in the future, the SAS control unit software has been modified. |
| SA-042-17 | 2017-05-17. Service bulletin. STRUCTURE:BODY:DOOR. ON SOME 2017 CX-5 VEHICLES, THE DRIVERS DOOR IS SLIGHTLY HARDER TO CLOSE THAN THE OTHER DOORS. THIS OCCURS WHEN ALL THE OTHER DOORS AND WINDOWS ARE FULLY CLOSED. |
| SA-041-17 | 2017-05-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. PERMANENT DTCS ARE NOW DISPLAYED WITH THE IDS 104 UPDATE. THE PURPOSE OF A PERMANENT DTC IS TO PREVENT CUSTOMERS FROM CLEARING THEM BY DISCONNECTING THE BATTERY CABLE IN ORDER TO PASS A SMOG CHECK. ALL PCM AND TCM DTCS THAT TURN ON THE CHECK ENGINE LIGHT CAN REMAIN AS A PERMANENT DTC. THEY WILL NOT TURN ON THE CHECK ENGINE LIGHT OR CAUSE DRIVABILITY CONCERNS. IF YOU ENCOUNTER A PERMANENT DTC, IGNORE IT AND DIAGNOSE THE CURRENT STORED OR PENDING DTC. |
| SA-040-17 | 2017-05-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING ADVANCED KEYLESS ENTRY SYSTEM MALFUNCTIONS: (1) KEY FOB AND/OR DOOR REQUEST SWITCH DOES NOT OPERATE. (2) DOOR LOCKS REPEATEDLY LOCK AND UNLOCK WHEN APPROACHING THE VEHICLE WITH THE ADVANCED KEY. (3) KEY WARNING LIGHT (RED) ON WHILE DRIVING AND DTC B10D1:23 AND/OR B10D3:23 IS(ARE) STORED. •B10D1:23 REQUEST SWITCH (LF) CIRCUIT MALFUNCTION •B10D3:23 REQUEST SWITCH (RF) CIRCUIT MALFUNCTION |
| MT-005-17 | 2017-05-05. Service bulletin. EQUIPMENT. SOME VEHICLES EQUIPPED WITH MAZDA RADAR CRUISE CONTROL (MRCC) WILL NOT SET (THE SYSTEM STAYS ON STANDBY) IF THE DRIVER'S SEAT BELT IS NOT FASTENED. THIS IS A NORMAL CONDITION. DO NOT PERFORM ANY REPAIRS FOR THIS CONDITION. |
| MT-003-17 | 2017-05-05. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VEHICLE BECOMES “LINKED” TO THE VIN OF THAT VEHICLE. |
| 00-004-16-3237 | 2017-02-22. Service bulletin. EQUIPMENT. RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNER’S MANUAL. FOR MAZDA CUSTOMERS WHO HAVE QUESTIONS ABOUT SAFELY LIFTING THEIR VEHICLE TO CHANGE A FLAT TIRE OR TO INSTALL SNOW CHAINS, PLEASE PROVIDE A COPY OF THE ATTACHED HANDOUT FOR THEM. ALSO, BE SURE TO ALWAYS DIRECT CUSTOMERS TO FOL-LOW THE DIRECTIONS IN THE OWNER'S MANUAL. |
| MTI_1111 | 2016-11-28. Service bulletin. EQUIPMENT. WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VEHICLE BECOMES “LINKED” TO THE VIN OF THAT VEHICLE. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.