Service bulletins for the 2014 Jeep Grand Cherokee
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
634 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| 08-006-16 | 2022-09-15. Service bulletin. WHEELS; STEERING; ELECTRICAL SYSTEM. RA2 RG2 RJ2 Radio Enhancements This bulletin involves updating the radio's software. The customer may notice one or more of the following: · **Enhancements to software to correct an issue with the heated seat icon showing up in blue and the heated steering wheel icon remaining a constant red when off instead of grey induced by 15.24.00 flash.** · During an ignition cycle, there is loss of functionality to play from the list of media sources: USB (Universal Serial Bus)/SD (Secure Digital) Card/Bluetooth streaming device. · Intermittently missing tracks on USB/SD Card media modes. · Potential for inoperative or blank radio display. · Radio displays message ?Please insert update USB?. · AM/FM presets lost over an ignition cycle. · iPod Synchronization will be incomplete causing the Voice Recognition (VR) to be inoperative. · Display shows multiple USB media song titles in the browse menu. · System incorrectly comes up in Aux mode. · Unable to change CD tracks with steering wheel controls. · May be able to change AM/FM frequencies while changing SXM frequencies. · Display screen dim. · Paired phone list is deleted after ignition cycle. · Not able to pair phone. · Unable to delete paired device from list. · Removed the ability to pair phones while the vehicle is in motion. · Voice command not able to play new text messages. · SXM disappeared and failed to re-register. · Intermittently the wrong selected media is played. · Noises (pops and cracks) for AM/FM. · Audio controls are locked out after using VR. · iPod will not resume playing after phone call. · iPod ?Repeat? function is not turned on. · iPod songs not accessible through VR without ?genre?. · iPod shuffle does not continue after ignition cycle. · Not able to restore to default setting. · Potential for battery draw on E-Call function. · Steering wheel control seek up/down function not working. · Steering wheel control press and hold skippi |
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| 68206429A | 2022-09-15. Service bulletin. SEATS. Pad, Seat Cushion Before replacing the above part(s), please call the Micah Straub (engineer) at cell (248) 613-2478. Engineering is gathering information regarding this system. If no response in 15 minutes, proceed with repair. |
| R69 | 2022-09-15. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. The Selective Catalytic Reduction (SCR) catalyst on about 11,400 of the above vehicles is experiencing washcoat degradation, which may lead to the exceedance of exhaust emission standards. |
| 2301616 | 2022-09-15. Service bulletin. SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving. |
| 21-017-14 | 2022-08-29. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) and Transmission Control Module (TCM) with new software. NOTE: Both the PCM and TCM must be up to date for these changes to be effective. The customer may indicate that they are not satisfied with the shift quality of the transmission. Improvements to the transmission calibration have been made to the following: Upshift Improvements ? Shift quality in Normal Mode ? Shift quality in Sport Mode ? Shift inhibit while transitioning in/out of MDS Downshift Improvements ? Downshift quality while accelerating ? Downshift quality while coasting General Improvements ? Torque converter clutch control during interlocked downshifts ? Torque converter clutch control during accelerator pedal tip in/out ? High speed gear hunting (shifting back/forth repeatedly between two gears) ? Allow 3rd gear launch at high altitude while in Snow Mode ? 2nd gear launch quality in ECO mode |
| 02-003-14 | 2022-08-29. Service bulletin. SUSPENSION. Vehicle Leads or Drifts To The Right This bulletin involves an alignment specification change for camber. Customer may describe a lead or drift to the right condition at steady state speeds at 35 MPH and above. |
| 18-018-14 | 2022-08-29. Service bulletin. FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM; BACK OVER PREVENTION; EXTERIOR LIGHTING; SERVICE BRAKES, HYDRAULIC. Flash: MIL Illumination - Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Some customers may experience a condition that the Oil Life Monitor shows faster then expected oil life deterioration. Software enhancements will address this issue. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any of the following Diagnostic Trouble Code(s) may have been set erroneously: ? P0087-00 - FUEL RAIL PRESSURE TOO LOW ? P0088-00 - FUEL RAIL PRESSURE TOO HIGH ? P016F-00 - CLOSED LOOP FUEL PRESSURE CONTROL AT LIMIT - PRESSURE TOO LOW ? P009A-00 - INTAKE AIR TEMPERATURE / AMBIENT AIR TEMPERATURE CORRELATION ? P0234-00 - TURBOCHARGER OVERBOOST CONDITION ? P0420-00 - CATALYST EFFICIENCY (BANK 1) ? P0426-00 - CATALYST TEMPERATURE SENSOR CIRCUIT PERFORMANCE (BANK 1 SENSOR 1) ? P050E-00 - COLD START ENGINE EXHAUST TEMPERATURE TOO LOW ? P05F8-00 REDUCTANT HEATER CONTROL MODULE PERFORMANCE ? P061B-00 - INTERNAL CONTROL MODULE TORQUE CALCULATION PERFORMANCE ? P062B-00 - INTERNAL CONTROL MODULE FUEL INJECTOR CONTROL CIRCUIT PERFORMANCE ? P0128-00 - THERMOSTAT RATIONALITY ? P1D30-00 - OIL VISCOSITY TOO LOW ? P200A-00 - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 1 ? P200B-00 - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 2 ? P202E-00 - REDUCTANT INJECTION VALVE CIRCUIT PERFORMANCE ? P203E-00 - REDUCTANT LEVEL SENSOR 1 CIRCUIT INTERMITTENT/ERRATIC ? P204F-00 - REDUCTANT SYSTEM PERFORMANCE ? P2080-00 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE ? P2084-00 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE - BANK 1 SENSOR 2 ? P20BA-00 - REDUCTANT HEATER 1 CONTROL CIRCUIT PERFORMANCE ? P20BE-00 - REDUCTANT PRESSURE LINE HEATER CONTROL CIRCUIT PERFORMANCE ? P20EE-00 - SCR NOX CATALYST EFFICIENCY BELOW THRESHOLD BANK 1 ? P20C2-00 - REDUCTANT HE |
| 24-002-14 | 2022-08-29. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same. Occupants will experience being cold (winter time), on either passenger or driver side, even though the temperature setting is the same. Headlamps are always staying on, when they are set to Auto mode. |
| 21-012-14 | 2022-08-29. Service bulletin. POWER TRAIN. Transmission Shift Enhancements - Adaptation Drive Learn Procedure This bulletin involves performing a subjective shift quality rating when customers experience poor shift quality and if necessary, performing the transmission adaptation learn procedure. In addition, this bulletin involves performing transmission adaptation learn procedure when the transmission is repaired/replaced and/or the valve body/TCU assembly (mechatronic) is replaced, or when the adaptation memory cells are cleared with the wiTECH diagnostic scan tool. Customers may indicate that their transmission shift quality does not meet their expectations. |
| 23-010-14 | 2022-08-29. Service bulletin. STRUCTURE. Click, Creak, Or Groaning Sound Near C-Pillar, Dual Pane Sunroof (Sales Code GWJ) This bulletin involves inspecting and if necessary replacing rear sunroof glass panel or adding structural adhesive at the right rear corner C-Pillar sunroof opening reinforcement. Click, creak, or groaning sound near C-pillar at rear corner of sunroof. |
| 9003081 | 2022-08-29. Service bulletin. ELECTRICAL SYSTEM. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time. |
| P14040214 | 2022-08-29. Service bulletin. SERVICE BRAKES, HYDRAULIC. New Safety Recall Advanced Communication ? P14040214 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2011 through 2014 model year (WD) Dodge Durango and (WK) Jeep Grand Cherokee vehicles. Some Jeep Grand Cherokee and Dodge Durango vehicles may have a brake booster that could prematurely corrode. If perforation of the brake booster shell (due to corrosion) occurs, the brake booster may ingest water during vehicle operation during wet weather conditions. A brake booster that has experienced water ingestion may have the brake function compromised if the water inside the brake booster freezes. The driver may be required to apply additional application force to apply the brakes during sub-freezing driving conditions. An unexpected additional brake pedal application force requirement could slow the driver?s brake application reaction time and cause a crash without warning. Chrysler will conduct a voluntary safety recall on all involved vehicles to inspect the brake booster for corrosion. Brake boosters found with excessive corrosion will be replaced. All boosters will be equipped with a shield to protect the brake booster crimp joints from water exposure. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles. |
| 14-008-21 | 2022-08-22. Service bulletin. FUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR. 3.0L Diesel Crankshaft Tone Wheel Loss of Signal - X95 Warranty Extension This bulletin involves replacing the crankshaft tone wheel. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set :P0335-00 - Crankshaft Position Sensor Circuit. P0336-00 - Crankshaft Position Sensor Performance. Customers may also comment the following:The vehicle will not accelerate quickly over 80 kph (50 mph) (vehicle is in limp mode). This symptom/condition is cause from missing magnetic material on the crankshaft tone wheel |
| 76971 | 2022-08-22. Service bulletin. WHEELS; FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE. Warranty Bulletin D-21-11 (X95) 3.0L Diesel Crankshaft Tone Wheel - 2014 - 2018 Jeep Grand Cherokee (WK) |
| S1818000024 | 2022-08-22. Service bulletin. FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING. Diesel Fuel Injector Cleaning Procedure |
| S2109000010 | 2022-08-22. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: OIL COOLER. 3.0L Ecodiesel Engine Oil Information |
| Z5091195A | 2022-08-22. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE) |
| 55113664A | 2022-08-22. Service bulletin. STRUCTURE. Side door Upper and lower hinge, All side doors If the vehicle is in for side door hinge noise on WK and WD (Jeep Grand Cherokee and Dodge Durango) or LD/LX (Dodge Charger and Chrysler 300) 2014, 2015, 2016 MY 0 to 36,000 miles, FCA is looking to gather information prior to repairing the vehicle. Please contact Kevin Murphree via Cell Phone (248) 613-3417.~ If the dealership is within the Metro Detroit Area, Kevin would like to analyze the vehicle in person prior to repair.~ |
| 68105583A | 2022-08-22. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN. Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~ |
| 21-017-14 | 2022-08-22. Service bulletin. EQUIPMENT; POWER TRAIN; ELECTRICAL SYSTEM. Flash: Transmission Shift And Driveability Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) and Transmission Control Module (TCM) with new software.Both the PCM and TCM must be up to date for these changes to be effective. The customer may indicate that they are not satisfied with the shift quality of the transmission. Improvements to the transmission calibration have been made to the following:Upshift Improvements Shift quality in Normal Mode Shift quality in Sport Mode Shift inhibit while transitioning in/out of MDSDownshift Improvements Downshift quality while accelerating Downshift quality while coastingGeneral Improvements Torque converter clutch control during interlocked downshifts Torque converter clutch control during accelerator pedal tip in/out High speed gear hunting (shifting back/forth repeatedly between two gears) Allow 3rd gear launch at high altitude while in Snow Mode 2nd gear launch quality in ECO mode Improved reverse speed Display 2nd gear when entering Manual Mode from Snow or ECO Mode |
| 02-004-14 | 2022-08-22. Service bulletin. SUSPENSION. Vehicle Leads or Drifts To The Left - Right Hand Drive (RHD) This bulletin involves an alignment specification change for camber. Customer may describe a lead or drift to the left condition at steady state speeds of 56 KPH (35 MPH) and above. |
| 08-050-14 | 2022-08-22. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Flash: Instrument Panel Cluster Update For Japan And South Korea This bulletin involves flashing the instrument cluster. The customer may experience one or all of the following: - Korean characters in the instrument cluster for a few seconds when the door is opened and when the engine is turned off. The wrong characters only appear for a few seconds then the cluster displays the correct characters. - ?Low Battery Voltage? text message shown erroneously in the EVIC. |
| 18-045-14 | 2022-08-22. Service bulletin. FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; FUEL SYSTEM, DIESEL. P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and, if necessary, replacing the Selective Catalyst Reduction (SCR) Catalyst assembly. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find Diagnostic Trouble Code (DTC) P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 set in the Powertrain Control Module (PCM) memory.. |
| 21-036-14 | 2022-08-22. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Flash: Drivetrain Control Module (DTCM), Driveline Bump Sensation During Low Speed Transmission Downshifts This bulletin involves selectively erasing and reprogramming the Drivetrain Control Module (DTCM). A small number of customers may experience a driveline bump sensation during low speed transmission downshifts. This condition typically occurs in speeds less than 15 mph (24 kph) during a 2-1 downshift. |
| 03-001-14-1 | 2022-08-22. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Service Bulletin/RRT 03-001-14 REV.A Superseded By Customer Satisfaction Notification (CSN) P39 Refer to service procedures outlined in CSN P39. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.