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Service bulletin 24-002-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10218801
Published by NHTSA2022-08-29
Manufacturer's number24-002-14
Manufacturer's date2014-04-10
NHTSA componentVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

NHTSA's summary

Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same. Occupants will experience being cold (winter time), on either passenger or driver side, even though the temperature setting is the same. Headlamps are always staying on, when they are set to Auto mode.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Heating and air conditioning

Vehicles listed
CHRYSLER 3002012, 2013, 2014
CHRYSLER TOWN AND COUNTRY2011, 2012, 2013, 2014
DODGE CARAVAN2011 to 2014
DODGE JOURNEY2011, 2012, 2013, 2014
JEEP GRAND CHEROKEE2012, 2013, 2014
JEEP WRANGLER2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V6310002014-10-08. VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR; ELECTRICAL SYSTEM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
24008142023-02-21. Service bulletin. HVAC Blower Intermittently Cuts out When Set On High
24010142023-01-17. Service bulletin. HVAC System Improvements
08100142023-01-17. Service bulletin. Loss Of Power Heated Mirror Function - Recall P61 Interim Repair This bulletin involves removing the M35 fuse.
90031042023-01-17. Service bulletin. Part Description: Mirror, Side View Issue Description: New mirror now includes a grommet on the electrical wire. If the mirror being removed from the vehicle does not have a grommet and the new mirror does, this is not an issue. Install the new mirror and grommet.
24004142023-01-17. Service bulletin. HVAC System Intermittently Blows Cold Regardless of Setting
S20080001082023-01-09. Service bulletin. Rear Wiper Will Not Turn On After Recent Hard Top Removal
24005162022-12-19. Service bulletin. Blend Door Stuck In Full Heat Mode (X64 Warranty Extension) This bulletin involves re-calibrating or replacing the right side Heating, Ventilation, Air Conditioning (HVAC) Blend Door actuator. Customers may describe one or more of the following conditions: · Not being able to adjust the HVAC system temperature to their comfort level regardless of blend door/temperature setting. · Feeling hot air coming out of the right side vents.
24004172022-10-31. Service bulletin. Flash: HVAC System Improvements This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Some customers may experience one or more of the following conditions:HVAC is shutting off during a cold engine crank due to low voltage, user will need to manually turn HVAC system back on.. Erratic blower speed operation when using HVAC system in auto mode. Brief burst of hot or cold air after adjusting the HVAC temperature setting. Updating the HVAC software will correct these conditions.
051520292022-10-17. Service bulletin. Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
24013162022-10-17. Service bulletin. Flash: HVAC System Enhancement This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Customers may describe an unpleasant odor in the vehicle after driving from highway speed limits back down to city speed limits.Updating the HVAC software will correct these conditions.