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Service bulletin 2400417

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10224948
Published by NHTSA2022-10-31
Manufacturer's number2400417
Manufacturer's date2017-10-24
NHTSA componentELECTRICAL SYSTEM; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

NHTSA's summary

Flash: HVAC System Improvements This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Some customers may experience one or more of the following conditions:HVAC is shutting off during a cold engine crank due to low voltage, user will need to manually turn HVAC system back on.. Erratic blower speed operation when using HVAC system in auto mode. Brief burst of hot or cold air after adjusting the HVAC temperature setting. Updating the HVAC software will correct these conditions.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Glass, wipers and mirrors, Heating and air conditioning

Vehicles listed
DODGE DURANGO2014, 2015
JEEP GRAND CHEROKEE2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V3320002018-05-17. ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING
20175742017-11-22. Electrical
17V7410002017-11-21. ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
20173412017-07-10. Electrical
17V4350002017-07-10. ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
20144482014-10-09. Electrical
20144462014-10-09. Electrical
14V6340002014-10-08. ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
20142752014-07-03. Electrical
14V3910002014-07-02. ELECTRICAL SYSTEM:WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S1623000028 Rev. K2026-06-18. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.I2026-06-03. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S26230000232026-04-15. Service bulletin. Power Liftgate Inoperative.
S2223000022 REV.E2026-04-10. Service bulletin. Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
S26080000152026-03-25. Service bulletin. Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration
S26080000102026-03-13. Service bulletin. Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
S1408000384 REV.J2026-03-13. Service bulletin. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
1106032026-03-13. Service bulletin. SPEAKER - NONE
1106042026-03-13. Service bulletin. SPEAKER - NONE
S1408000384 REV.I2026-02-19. Service bulletin. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On