Service bulletins for the 2014 Jeep Grand Cherokee
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
634 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| 03-001-14 | 2022-08-22. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Service Bulletin/RRT 03-001-14 REV.A Superseded By Customer Satisfaction Notification (CSN) P39 Refer to service procedures outlined in CSN P39. |
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| 21-017-14 | 2022-08-22. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM. Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) and Transmission Control Module (TCM) with new software. NOTE: Both the PCM and TCM must be up to date for these changes to be effective. The customer may indicate that they are not satisfied with the shift quality of the transmission. Improvements to the transmission calibration have been made to the following: Upshift Improvements ? Shift quality in Normal Mode ? Shift quality in Sport Mode ? Shift inhibit while transitioning in/out of MDS Downshift Improvements ? Downshift quality while accelerating ? Downshift quality while coasting General Improvements ? Torque converter clutch control during interlocked downshifts ? Torque converter clutch control during accelerator pedal tip in/out ? High speed gear hunting (shifting back/forth repeatedly between two gears) ? Allow 3rd gear launch at high altitude while in Snow Mode ? 2nd gear launch quality in ECO mode |
| 02-003-14 | 2022-08-22. Service bulletin. SUSPENSION; SUSPENSION:FRONT. Vehicle Leads or Drifts To The Right This bulletin involves an alignment specification change for camber. Customer may describe a lead or drift to the right condition at steady state speeds at 35 MPH and above. |
| 18-018-14 REV. B | 2022-08-22. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Flash: MIL Illumination - Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Some customers may experience a condition that the Oil Life Monitor shows faster then expected oil life deterioration. Software enhancements will address this issue. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any of the following Diagnostic Trouble Code(s) may have been set erroneously: ? P0087-00 - FUEL RAIL PRESSURE TOO LOW ? P0088-00 - FUEL RAIL PRESSURE TOO HIGH ? P016F-00 - CLOSED LOOP FUEL PRESSURE CONTROL AT LIMIT - PRESSURE TOO LOW ? P009A-00 - INTAKE AIR TEMPERATURE / AMBIENT AIR TEMPERATURE CORRELATION ? P0234-00 - TURBOCHARGER OVERBOOST CONDITION ? P0420-00 - CATALYST EFFICIENCY (BANK 1) ? P0426-00 - CATALYST TEMPERATURE SENSOR CIRCUIT PERFORMANCE (BANK 1 SENSOR 1) ? P050E-00 - COLD START ENGINE EXHAUST TEMPERATURE TOO LOW ? P05F8-00 REDUCTANT HEATER CONTROL MODULE PERFORMANCE ? P061B-00 - INTERNAL CONTROL MODULE TORQUE CALCULATION PERFORMANCE ? P062B-00 - INTERNAL CONTROL MODULE FUEL INJECTOR CONTROL CIRCUIT PERFORMANCE ? P0128-00 - THERMOSTAT RATIONALITY ? P1D30-00 - OIL VISCOSITY TOO LOW ? P200A-00 - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 1 ? P200B-00 - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 2 ? P202E-00 - REDUCTANT INJECTION VALVE CIRCUIT PERFORMANCE ? P203E-00 - REDUCTANT LEVEL SENSOR 1 CIRCUIT INTERMITTENT/ERRATIC ? P204F-00 - REDUCTANT SYSTEM PERFORMANCE ? P2080-00 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE ? P2084-00 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE - BANK 1 SENSOR 2 ? P20BA-00 - REDUCTANT HEATER 1 CONTROL CIRCUIT PERFORMANCE ? P20BE-00 - REDUCTANT PRESSURE LINE HEATER CONTROL CIRCUIT PERFORMANCE ? P20EE-00 - SCR NOX CATALYST EFFICIENCY BELOW THRESHOLD BANK 1 ? P20C2-00 - REDUCTANT HE |
| 24-002-14 | 2022-08-22. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same. Occupants will experience being cold (winter time), on either passenger or driver side, even though the temperature setting is the same. Headlamps are always staying on, when they are set to Auto mode. |
| 21-012-14 | 2022-08-22. Service bulletin. POWER TRAIN. Transmission Shift Enhancements - Adaptation Drive Learn Procedure This bulletin involves performing a subjective shift quality rating when customers experience poor shift quality and if necessary, performing the transmission adaptation learn procedure. In addition, this bulletin involves performing transmission adaptation learn procedure when the transmission is repaired/replaced and/or the valve body/TCU assembly (mechatronic) is replaced, or when the adaptation memory cells are cleared with the wiTECH diagnostic scan tool. Customers may indicate that their transmission shift quality does not meet their expectations. |
| 23-010-14 | 2022-08-22. Service bulletin. STRUCTURE; VISIBILITY:SUN/MOON ROOF ASSEMBLY. Click, Creak, Or Groaning Sound Near C-Pillar, Dual Pane Sunroof (Sales Code GWJ) This bulletin involves inspecting and if necessary replacing rear sunroof glass panel or adding structural adhesive at the right rear corner C-Pillar sunroof opening reinforcement. Click, creak, or groaning sound near C-pillar at rear corner of sunroof. |
| 9003081 | 2022-08-22. Service bulletin. ELECTRICAL SYSTEM. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time. |
| P14040214 | 2022-08-22. Service bulletin. SERVICE BRAKES, HYDRAULIC. New Safety Recall Advanced Communication ? P14040214 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2011 through 2014 model year (WD) Dodge Durango and (WK) Jeep Grand Cherokee vehicles. Some Jeep Grand Cherokee and Dodge Durango vehicles may have a brake booster that could prematurely corrode. If perforation of the brake booster shell (due to corrosion) occurs, the brake booster may ingest water during vehicle operation during wet weather conditions. A brake booster that has experienced water ingestion may have the brake function compromised if the water inside the brake booster freezes. The driver may be required to apply additional application force to apply the brakes during sub-freezing driving conditions. An unexpected additional brake pedal application force requirement could slow the driver?s brake application reaction time and cause a crash without warning. Chrysler will conduct a voluntary safety recall on all involved vehicles to inspect the brake booster for corrosion. Brake boosters found with excessive corrosion will be replaced. All boosters will be equipped with a shield to protect the brake booster crimp joints from water exposure. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles. |
| 08-036-14 REV. A | 2022-08-15. Service bulletin. EQUIPMENT; PARKING BRAKE; BACK OVER PREVENTION; ELECTRICAL SYSTEM. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Navigation function may resets itself after using One-Shot Voice Recognition (VR). Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Enables Via Mobile software features when released to consumers. (U.S. market only) Able to adjust audio balance / fade settings during a VR session. Correct, condition where user could not exit screen off mode. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Enhancements to POI. ParkSense tone continuously on. Enhancement to navigation routing. Radio display may shows ?Please insert USB Stick?. Enhancement made when video is display in radio when using PAL format video disks. Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to reverse. Enhancements for iPod or iPhone devices that may not start playing after connecting. iPod would not resume playing after a VR session or phone call. Radio reset, screen lockup, blank screen or sluggish system response time. Compass indicator turns off. Touch screen shut down message. Radio surround sound will not stay ON. Driver memory feature causes Sirius XM failure. Loss of radio presets. Battery drain - due to radio remains on. Uconnect apps don't load. AM/FM popping noises and/or static. Backup camera display is blank |
| 08-021-14 REV. B | 2022-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT; ELECTRICAL SYSTEM. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they should be lower-case. ? Touch screen locks up in navigation, when Russian is selected. ? Address search availably when the vehicle is moving (EMEA markets only). ? VR messages in Spanish talks to fast. ? Recognition enhancement for Russian VR. ? Hands free audio too low for non-amp vehicle (KL). ? Intermittently ?Registration expired? pop-up appears on display screen. ? Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). ? Incorrect time to destination, when |
| 08-062-14 | 2022-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Replace Radio No AM Or FM Reception This bulletin involves replacing the RJ radio with a RA sales code radio. No FM or AM reception. |
| 08-061-14 | 2022-08-15. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT; ELECTRICAL SYSTEM. Polish Instrument Cluster Translation Update This bulletin involves flashing the instrument cluster to update the Polish translation. Incorrect Polish translations in the Instrument Cluster. |
| 18-034-14 REV. A | 2022-08-15. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT; ELECTRICAL SYSTEM. P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit |
| 18-018-14 REV. C | 2022-08-15. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN; ENGINE AND ENGINE COOLING. Flash: MIL Illumination - Remote Start, Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Some customers may experience a condition that the Remote Start will not start the vehicle in cold 14° F (-10° C) ambient temperatures. Software enhancements will help this issue. Some customers may experience a condition that the Oil Life Monitor shows faster then expected oil life deterioration. Software enhancements will address this issue. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any of the following Diagnostic Trouble Code(s) may have been set erroneously: ? P0087-00 - FUEL RAIL PRESSURE TOO LOW ? P0088-00 - FUEL RAIL PRESSURE TOO HIGH ? P016F-00 - CLOSED LOOP FUEL PRESSURE CONTROL AT LIMIT - PRESSURE TOO LOW ? P009A-00 - INTAKE AIR TEMPERATURE / AMBIENT AIR TEMPERATURE CORRELATION ? P0234-00 - TURBOCHARGER OVERBOOST CONDITION ? P0420-00 - CATALYST EFFICIENCY (BANK 1) ? P0426-00 - CATALYST TEMPERATURE SENSOR CIRCUIT PERFORMANCE (BANK 1 SENSOR 1) ? P050E-00 - COLD START ENGINE EXHAUST TEMPERATURE TOO LOW ? P05F8-00 REDUCTANT HEATER CONTROL MODULE PERFORMANCE ? P061B-00 - INTERNAL CONTROL MODULE TORQUE CALCULATION PERFORMANCE ? P062B-00 - INTERNAL CONTROL MODULE FUEL INJECTOR CONTROL CIRCUIT PERFORMANCE ? P0128-00 - THERMOSTAT RATIONALITY ? P1D30-00 - OIL VISCOSITY TOO LOW ? P200A-00 - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 1 ? P200B-00 - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 2 ? P202E-00 - REDUCTANT INJECTION VALVE CIRCUIT PERFORMANCE ? P203E-00 - REDUCTANT LEVEL SENSOR 1 CIRCUIT INTERMITTENT/ERRATIC ? P204F-00 - REDUCTANT SYSTEM PERFORMANCE ? P2080-00 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE ? P2084-00 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE - BANK 1 SENSOR 2 ? P20BA-00 - REDUCTANT HEATER 1 CONTROL CIRCUI |
| 21-012-14 REV. A | 2022-08-15. Service bulletin. POWER TRAIN. Transmission Shift Enhancements - Adaptation Drive Learn Procedure This bulletin involves performing a subjective shift quality rating when customers experience poor shift quality and if necessary, performing the transmission adaptation learn procedure. In addition, this bulletin involves performing transmission adaptation learn procedure when the transmission is repaired/replaced and/or the valve body/TCU assembly (mechatronic) is replaced, or when the adaptation memory cells are cleared with the wiTECH diagnostic scan tool. Customers may indicate that their transmission shift quality does not meet their expectations. |
| 08-053-14 REV. A | 2022-08-15. Service bulletin. ELECTRICAL SYSTEM. Flash: Vehicle Enhancement This bulletin involves updating the Body Control Module (BCM) software. The customer may experience one or all of the following: False security alarm activation. A significant delay to update the ambient air temperature display. Intermittently the interior lights may not turn on with the first press of the key fob. Ambient temperature may display - 40 F/-40 C for a few seconds at start up. Courtesy lamps are dim when approaching the vehicle after a remote start. Intermittently the vehicle may not start, after the vehicle has been driven and then trying to restart the vehicle with remote start. Back lighting flickers after a remote start, the condition is gone after entering the vehicle and restarting it. Engine may turn off, after the vehicle is remote started and then unlocking the vehicle with the liftgate passive entry. (Diesel Only) (Diesel Only) False DTC setting for front Daytime Running Lamps (DRL) circuit open, DRL will work properly. False setting for B16D3-15 Right DRL Lamp Control - Circuit Short To Battery Or Open. False setting for B16CF-15 Left DRL Lamp Control - Circuit Short To Battery Or Open. |
| 17-002-14 | 2022-08-15. Service bulletin. SUSPENSION. Rear Shock Absorber Low Speed Rattle Chuckle Noise This bulletin involves replacing both rear shock upper mounts. The rear shocks may produce a rattle chuckle noise while driving over bumps at low speed. The noise is more prevalent at higher shock temperatures. |
| 21-021-14 | 2022-08-15. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Flash: Drivetrain Control Module (DCTM) - Bump Felt in the Driveline While Turning From a Stop Such as in Parking Lot Maneuvers This bulletin involves flashing the Drivetrain Control Module (DCTM) with revised software. Customers may indicate that they feel a bump in the driveline while turning from a stop such as in parking lot maneuvers. This software release provides a more refined control of the 4WD system to more smoothly engage and release the 4WD system. |
| 08-028-17 | 2022-08-08. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc). |
| T01 | 2022-08-08. Service bulletin. BACK OVER PREVENTION; ELECTRICAL SYSTEM. Customer Satisfaction Notification T01 Reprogram Powertrain Control Module The Powertrain Control Module (PCM) on about 15 of the above vehicles may have received PCM software containing calibration errors when recall S49 was performed. PCM software containing calibration errors may result in the radiator cooling fan producing excessive fan noise during operation. The PCM on involved vehicles must be reprogrammed with new software. |
| 9003694 | 2022-08-08. Service bulletin. FUEL SYSTEM, GASOLINE. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system |
| 08-103-15 | 2022-08-08. Service bulletin. SEATS; STEERING; WHEELS; BACK OVER PREVENTION; PARKING BRAKE; ELECTRICAL SYSTEM. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK) Vehicle only. ? DAB (Digital Audio Broadcast) is inoperative. ? Wrong routing for addresses with a longitude between 0 and -1 degrees. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they sho |
| 08-100-15 | 2022-08-08. Service bulletin. PARKING BRAKE; ELECTRICAL SYSTEM; POWER TRAIN. Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves updating the Radio Frequency Hub Module (RFHM) software. The customer may experience one or both of the following condition: ? Vehicle will not start. If the backup start mode is tried (press the FOB against the Start/Stop button) a message in the cluster will be displayed ?Key Not Detected?. ? The power liftgate intermittently may not open. It may be required to press the power liftgate button on the FOBIK two more times to open the power liftgate. |
| 24-005-15 | 2022-08-08. Service bulletin. ELECTRICAL SYSTEM. Flash: Temperature Control Enhancement This bulletin involves reprogramming the HVAC Module with new software. Customers may experience the following condition: ? Vehicle cabin temperature seems too warm even after reducing the Automatic Temperature Control setpoint. ? Heat mode becomes active when the radio is configured to read in °C and cabin temperature is set to LO. Updating the HVAC software will correct these conditions. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.