Service bulletins for the 2014 Jeep Grand Cherokee
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
634 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| 08-013-14 | 2018-05-21. Service bulletin. EQUIPMENT; STEERING. RA2 Radio Enhancement This bulletin involves updating the radio's software. The customer may notice one or more of the following. ? Paired phone list is deleted after ignition cycle. ? Not able to pair phone. ? Unable to delete paired device from list. ? Removed the ability to pair phones while the vehicle is in motion. ? Voice command not able to play new text messages. ? SXM presets are lost at times. ? SXM disappeared and failed to re-register. ? Intermittently the wrong selected media is played. ? Noises (pops and cracks) for AM/FM. ? Audio controls are locked out after using VR. ? IPOD will not resume playing after phone call. ? IPOD ?Repeat? function is not turned on. ? IPOD songs not accessible through VR without ?genre?. ? IPOD shuffle does not continue after ignition cycle. ? Not able to restore to default setting. ? Potential for battery draw on E-Call function. ? Steering wheel control seek up/down function not working . ? Steering wheel control press and hold skipping channels . ? Intermittently the wrong pop-ups or displays is shown. ? Intermittently the phone or media will freeze. ? Presets or clock setting are lost after software updates. ? Climate ON/OFF pop-up will not longer appear. ? Can?t change media source to Disc. ? Wrong EQ setting being used. ? Mute function not working correctly. ? No audio on phone calls. Improvements ? VR command, prompts and recognition. ? Blue Tooth Streaming Audio, connection and playing. ? Audio during hands free calling. ? Phone book downloading and display. ? Retaining/storing all presets and improvements to presets from skipping channels. ? Text message downloading and playing. |
|---|---|
| 08-009-14 | 2018-05-21. Service bulletin. ELECTRICAL SYSTEM. Russian Instrument Cluster Translation Update This bulletin involves flashing the instrument cluster to update the Russian translation. Incorrect Russian translations in the Instrument Cluster. |
| 08-002-14 | 2018-05-21. Service bulletin. ELECTRICAL SYSTEM; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. Flash: Can Not Disable Comfort Auto On Feature This Bulletin involves updating the Heated Seat Module (HSM) software. A customer may experience not being able to turn off the ?Comfort Auto On? feature in the customer settings. |
| 08-003-14 | 2018-05-21. Service bulletin. EQUIPMENT. Integrated Center Stack Missing Buttons This bulletin involves replacing the integrated center stack (ICS) bezel. Summit Edition (sales code AAU) vehicles built with incorrect ICS, missing buttons for Front & Rear Park Assist (sales code XAG) and Forward Collision Warning (sales code LSR). |
| 08-049-13 | 2018-05-21. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. RA3 And RA4 Radio Enhancements This bulletin involves upgrading the software on the RA3 or RA4 Radio. A customer may experience, one or more of the following conditions. ? Radio reset, screen lockup, blank screen or sluggish system response time. ? Loss of vehicle position on NAV map. ? Compass indicator turns off. ? Erratic changes to vehicle icon on NAV map. ? Touch screen shut down message. ? Radio surround sound will not stay ON. ? Driver memory feature causes Sirius XM failure. ? Loss of radio presets. ? Battery drain - due to radio remains on. ? Uconnect apps don't load. ? AM/FM popping noises and/or static. ? Backup camera display is blank. |
| 05-005-13 | 2018-05-21. Service bulletin. BACK OVER PREVENTION; SERVICE BRAKES. Squeal Noise From Front Of Vehicle When Braking This bulletin involves verifying the front vehicle noise and if necessary replace the front brake pads. Squeal noise from front of vehicle when braking. |
| 19-001-13 REV. A | 2018-05-21. Service bulletin. STEERING; ELECTRICAL SYSTEM. Rattle From Driver Side Of Instrument Panel Or Steering Wheel Over Rough Roads Or When Turning This bulletin involves diagnosing and if necessary removing the steering column lock control module wiring harness bracket. Rattle from driver side of instrument panel or steering wheel over rough roads or when turning. |
| 08-002-13 REV. B | 2018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. How To Activate The Navigation Maps On A RA3 Radio |
| 19-001-13 | 2018-05-21. Service bulletin. STEERING; ELECTRICAL SYSTEM. Rattle From Driver Side Of Instrument Panel Or Steering Wheel Over Rough Roads Or When Turning This bulletin involves diagnosing and if necessary removing the steering column lock control module wiring harness bracket. Rattle from driver side of instrument panel or steering wheel over rough roads or when turning. |
| 08-039-13 | 2018-05-21. Service bulletin. FORWARD COLLISION AVOIDANCE: SENSING SYSTEM. Flash: Front Park Assist Enhancement This Bulletin involves updating the Park Assist Module (PAM) software. A customer may note at low speed operation (below 7mph/11kph) a cluster display indicating an object is detected by the front park assist system. This will be indicated by the fourth (farthest) arc on the vehicle graphic on the cluster. This will typically occur on gravel or sloped surfaces, like an approach ramp. The system calibration is overly sensitive which is causing ground detection as an object in the far zone. |
| 9002877 | 2018-05-14. Service bulletin. SUSPENSION:REAR. 52124768A$ - Bearing Assy - Rear For any noise related issue, before replacing this part please review and follow the updated "Hub & Bearing Noise Diagnostic Procedure", found in STAR News #75 and in Service Manual. See DealerCONNECT>TechCONNECT>Service Info>Rear Susp>Hub and Bearing>Diagnosis and Testing>Diagnosis and Testing - Hub and Bearing - Noise. |
| 17-004-13 | 2018-05-14. Service bulletin. SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM; EQUIPMENT. Cleaning Of Rear Air Suspension At Every Engine Oil Change This bulletin involves cleaning the left and right side rear air spring bellows and piston area at the lower control arm pocket in the rear of the vehicle. Rear suspension air springs may become damaged due to abrasion from road debris or the air spring can become punctured due to ice/snow build-up at bottom of piston at lower control arm. |
| 05057980A$ | 2018-03-13. Service bulletin. STEERING:COLUMN; STEERING. Steering Column If vehicle comes in for steering column replacement, verify column installed. Go to Info Column in Star Parts and open the flow chart to determine which column is installed. If column is Daimler, verify that a replacement Daimler column is in stock and use for replacement. If no Daimler column is in stock, replacement must use Presta column (which require a number of other components to be replaced). For more information and details on PN's, see W-Series Flowchart in Star Parts. Contact parts specifying for assistance regarding correct part numbers, for technical assistance contact Star. |
| 1UN79BD3A$ | 2018-03-13. Service bulletin. VISIBILITY:WINDSHIELD. Seat Shields For vehicles built prior to 5/2/2011:~ Replace old shield (1UN79TRMAA) with new shield (1XN97TRMAA) and bracket (68100737AA).~ Replace old shield (1UP58TRMAA) with new shield (1XN08TRMAA) and bracket (68100737AA).~ Replace old shield (1UQ14TRMAA) with new shield (1XN96TRMAA) and bracket (68100737AA).~ The new bracket (68100737AA) is only needed if the vehicle doesn't already have it (check PN on phyical part) |
| 05048043A$ | 2018-03-13. Service bulletin. ENGINE. PSU Exhaust Phaser 05048043AB If replacing the Exhaust Phaser for the following codes: P0340 Cam Missing/Camshaft Sensor Circuit and/or P0345 Cam Missing/Camshaft Sensor Circuit Engineering is requesting that all three Valve Timing components (Phaser, Actuator, OCV) be replaced.~ Please label the components of which bank they came from prior to parts return. ~ Phaser 05048043AB Actuator 05048045AB OCV 05048044AB Please call Joe Lovell at cell (734) 309-6467 with any questions If a response is not received within 15 mins , then proceed with diagnostics/repair. |
| 9002877 | 2018-02-21. Service bulletin. SUSPENSION:FRONT:HUB. 52124768A$ - Bearing Assy - Rear For any noise related issue, before replacing this part please review and follow the updated "Hub & Bearing Noise Diagnostic Procedure", found in STAR News #75 and in Service Manual. See DealerCONNECT>TechCONNECT>Service Info>Rear Susp>Hub and Bearing>Diagnosis and Testing>Diagnosis and Testing - Hub and Bearing - Noise. |
| 9002519 | 2018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~ |
| 17-004-13 | 2018-02-21. Service bulletin. SUSPENSION; ENGINE AND ENGINE COOLING; EQUIPMENT. Cleaning Of Rear Air Suspension At Every Engine Oil Change This bulletin involves cleaning the left and right side rear air spring bellows and piston area at the lower control arm pocket in the rear of the vehicle. Rear suspension air springs may become damaged due to abrasion from road debris or the air spring can become punctured due to ice/snow build-up at bottom of piston at lower control arm. |
| 08-002-13 REV. A | 2018-02-21. Service bulletin. ELECTRICAL SYSTEM. How To Activate The Navigation Maps On A RA3 Radio |
| 08-006-16 REV. A | 2017-11-03. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA2 RG2 RJ2 Radio EnhancementsThis bulletin involves updating the radio's software. The customer may notice one or more of the following:· **During an ignition cycle, there is loss of functionality to play from the list of media sources: USB (Universal Serial Bus)/SD (Secure Digital) Card/Bluetooth streaming device.· Intermittently missing tracks on USB/SD Card media modes.**· Potential for inoperative or blank radio display.· Radio displays message ?Please insert update USB?.· AM/FM presets lost over an ignition cycle. · iPod Synchronization will be incomplete causing the Voice Recognition (VR) to be inoperative.· Display shows multiple USB media song titles in the browse menu.· System incorrectly comes up in Aux mode.· Unable to change CD tracks with steering wheel controls.· May be able to change AM/FM frequencies while changing SXM frequencies.Display screen dim.· Paired phone list is deleted after ignition cycle.· Not able to pair phone.· Unable to delete paired device from list.· Removed the ability to pair phones while the vehicle is in motion.· Voice command not able to play new text messages.· SXM presets are lost at times.· SXM disappeared and failed to re-register.· Intermittently the wrong selected media is played.· Noises (pops and cracks) for AM/FM. Audio controls are locked out after using VR. · iPod will not resume playing after phone call. · iPod ?Repeat? function is not turned on. · iPod songs not accessible through VR without ?genre?. · iPod shuffle does not continue after ignition cycle. · Not able to restore to default setting. · Potential for battery draw on E-Call function. · Steering wheel control seek up/down function not working. · Steering wheel control press and hold skipping channels. · Intermittently the wrong pop-ups or displays are shown. · Intermittently the phone or media will freeze. · Presets or clock setting are lost after software updates. · Climate ON/OFF pop-up |
| RL108213A$ | 2017-11-03. Service bulletin. ENGINE AND ENGINE COOLING. NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~ |
| 9003613 | 2017-11-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. License Lamp If vehicle comes in for license plate bulb replacement, you will need to determine the version of the bulbs that you have. ~ ~ If you have clear lenses with lines on them, you will need PN 68225282AA. If none are available, you will need to order PN 68360246AA (Non-Camera) or 68360247AA (Camera).~ ~ If you have opaque lenses, you will only need PN 68228927AA |
| 9003633 | 2017-11-03. Service bulletin. ENGINE AND ENGINE COOLING. Water Pump Dealers are replacing water pumps because of a coolant leak. Water pumps are found TNF but the water pump bypass o-ring was pinched resulting in a coolant leak that looks like a failed pump. Please inspect the bypass o-ring before replacing the pump as it is available separate for service. |
| 9003199 | 2017-11-03. Service bulletin. STEERING; POWER TRAIN. Steering Column If vehicle comes in for steering column replacement, verify column installed. Go to Info Column in Star Parts and open the flow chart to determine which column is installed. If column is Daimler, verify that a replacement Daimler column is in stock and use for replacement. If no Daimler column is in stock, replacement must use Presta column (which require a number of other components to be replaced). For more information and details on PN's, see W-Series Flowchart in Star Parts. Contact parts specifying for assistance regarding correct part numbers, for technical assistance contact Star. UPDATE: 11/9/2016 If the new bearing does not fit through the double dash, you need to replace the lower double dash panel to the latest level. Please see the updated flowchart in StarParts for the correct replacement panel. |
| 08-094-17 | 2017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. RG3 RG4 RJ3 RJ4 Radio EnhancementsThis bulletin involves inspecting and updating the radio software, if required.?Navigation Failed? message is displayed (2014 MY WK and KL with RG4). Clock does not automatically update to local time (2014 MY WK and KL with RG4). Poor or no connection to cellular network (2014 MY WK and KL with RG4). HVAC temperature out of sync with radio display (2014 MY KL with RG4). Some Uconnect App remote commands do not execute with the vehicle (2014 MY WK and KL with RG4). Display goes blank/black (2014 MY WK and KL with RG4).Cyrillic keyboard is missing in phone book (2014 MY WK and KL with RG4).Incorrect speed limit on NAV speed camera indication (2014 MY WK and KL with RG4). Poor reception for AM/FM radio.Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played.SD, USB or BTSA modes may become non-functional for a given ignition cycle.Track names may be displayed twice in USB or SD media modes.Voice Recognition (VR) command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK)Vehicle only.DAB is inoperative.Wrong routing for addresses with a longitude between 0 and -1 degrees. Speed camera UK&Spain complaining that the speed camera feature was not available with the latest MY14 software.SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only).Battery drain due to the radio and cluster back-lighting staying on. Postal Code smart speller logic enhancements (EMEA markets only).AM/FM steering wheel mode switch button not working (LATAM markets only).Navigation Lockout Disable while vehicle is in motion (EMEA markets only).Removed network status indicators for SRT/APPS.VR says 'cancel' when starting (App) applications.iPod would not resume playing after a VR session or phone call.Removed the cell signal indicators in the SRT and Apps button on non-US vehicles.Rear camera may show a black screen for 3 secon |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.