Service bulletin 08-006-16 REV. A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

RA2 RG2 RJ2 Radio EnhancementsThis bulletin involves updating the radio's software. The customer may notice one or more of the following:· **During an ignition cycle, there is loss of functionality to play from the list of media sources: USB (Universal Serial Bus)/SD (Secure Digital) Card/Bluetooth streaming device.· Intermittently missing tracks on USB/SD Card media modes.**· Potential for inoperative or blank radio display.· Radio displays message ?Please insert update USB?.· AM/FM presets lost over an ignition cycle. · iPod Synchronization will be incomplete causing the Voice Recognition (VR) to be inoperative.· Display shows multiple USB media song titles in the browse menu.· System incorrectly comes up in Aux mode.· Unable to change CD tracks with steering wheel controls.· May be able to change AM/FM frequencies while changing SXM frequencies.Display screen dim.· Paired phone list is deleted after ignition cycle.· Not able to pair phone.· Unable to delete paired device from list.· Removed the ability to pair phones while the vehicle is in motion.· Voice command not able to play new text messages.· SXM presets are lost at times.· SXM disappeared and failed to re-register.· Intermittently the wrong selected media is played.· Noises (pops and cracks) for AM/FM. Audio controls are locked out after using VR. · iPod will not resume playing after phone call. · iPod ?Repeat? function is not turned on. · iPod songs not accessible through VR without ?genre?. · iPod shuffle does not continue after ignition cycle. · Not able to restore to default setting. · Potential for battery draw on E-Call function. · Steering wheel control seek up/down function not working. · Steering wheel control press and hold skipping channels. · Intermittently the wrong pop-ups or displays are shown. · Intermittently the phone or media will freeze. · Presets or clock setting are lost after software updates. · Climate ON/OFF pop-up

The document

• NHTSA's copy of the document (PDF)
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The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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