WenmarOpen by Wenmar Pro

Service bulletins for the 2014 Jeep Grand Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

634 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
08-028-17 REV. B2017-11-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
90033552017-11-03. Service bulletin. ENGINE AND ENGINE COOLING. 3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. First: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com Second: Kevin Refalo - Cell (248) 260-0738 Kevin.refalo@facgroup.com If no response in 15 minutes, proceed with repair.
21-029-162017-11-03. Service bulletin. ELECTRICAL SYSTEM; ENGINE; POWER TRAIN; FUEL SYSTEM, GASOLINE. Flash: Transmission Shift And Drivability Enhancements Flash: Transmission Shift And Drivability Enhancements Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: · **P1115 - General Temperature Rationality. · P0441 - EVAP Purge System Performance. · P0456 - EVAP System Small Leak. · P030X - Cylinder x Misfire Detection. · P0335 - Crankshaft Position Sensor Circuit. · P0122 - Throttle Position Sensor 1 Circuit Low. · P0123 - Throttle Position Sensor 1 Circuit High. · P0222 - Throttle Position Sensor 2 Circuit Low. · P0223 - Throttle Position Sensor 2 Circuit High. · P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. · P2610 - PCM Internal Engine Off Timer Performance.** · P0171 - Fuel System 1/1 Lean. · P0174 - Fuel System 2/1 Lean. The customer may also notice the following conditions: · False detonation (spark knock) detected during a Wide Open Throttle (WOT) (North American Market Only). · Will not reach max speed (over 256 kph) during freeway driving (International Market Only). · Less than desired upshift quality in Normal or Sport mode. · Shift inhibit while transitioning in/out of MDS mode. · Less than desired downshift quality while coasting with the brake released or while passing. · Vehicle will not display 2nd gear when entering Manual mode from Snow or ECO mode. · High speed gear hunting (shifting back/forth repeatedly between two gears). · Will not exceed 32 kph (20 mph) in reverse. · Less than desired 2nd gear launch quality while in ECO mode. · Unable to launch in 3rd gear in Snow mode in higher altitudes. · Less than desired shift quality durin
18-055-16 REV. A2017-11-03. Service bulletin. ENGINE; ELECTRICAL SYSTEM; POWER TRAIN. Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the PCM with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following DTCs set in the PCM memory: · **P0335 - Crankshaft Position Sensor Circuit. · P0456 - Evaporative System Small Leak (applies to 2014 MY only). · P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible (applies to 2015 MY only).** · P0456 - EVAP System Small Leak. · P0301 - Cylinder 1 Misfire. · P0302 - Cylinder 2 Misfire. · P0303 - Cylinder 3 Misfire. · P0304 - Cylinder 4 Misfire. · P0305 - Cylinder 5 Misfire. · P0306 - Cylinder 6 Misfire · P0300 - Multiple Cylinder Misfire. · P0513 - Invalid SKIM Key.
52029737A$2017-11-03. Service bulletin. FUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER. TANK, Diesel Exhaust Fluid, Part Includes Temp Sensor and Level Sensor For DS and WK vehicles ONLY; If the urea tank is being replaced due to P249C or P203E on a 2014-2016 model year 3.0L Turbo Diesel (EXF) on DS or WK, please call Indra Djutrisno at cell (248) 892-3473. If no response is received within 15 minutes, please continue with repair.~
68141352A$2017-11-03. Service bulletin. ENGINE AND ENGINE COOLING. 3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron.dallison@fcagroup.com ~ Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.
08-059-16 REV. A2017-11-03. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Flash: Instrument Panel Cluster (IPC) Enhancement This bulletin involves updating the IPC with the latest available software. Customers may experience the cluster displays English when requesting Arabic language is selected through a navigation-capable radio.
24-003-162017-10-21. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Flash: HVAC System Enhancement This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Customers may describe an unpleasant odor in the vehicle after driving from highway speed limits back down to city speed limits. Updating the HVAC software will correct these conditions.
08-006-162017-10-21. Service bulletin. STEERING; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. RA2 RG2 RJ2 Radio Enhancements This bulletin involves updating the radio's software. The customer may notice one or more of the following: · Potential for inoperative or blank radio display. · Radio displays message ?Please insert update USB?. · AM/FM presets lost over an ignition cycle. · iPod Synchronization will be incomplete causing the voice recognition to be inoperative. · Display shows multiple USB media song titles in the browse menu. · System incorrectly comes up in Aux mode. Unable to change CD tracks with steering wheel controls. · May be able to change AM/FM frequencies while changing SXM frequencies. · Display screen dim. · Paired phone list is deleted after ignition cycle. · Not able to pair phone. · Unable to delete paired device from list. · Removed the ability to pair phones while the vehicle is in motion. · Voice command not able to play new text messages. SXM presets are lost at times. · SXM disappeared and failed to re-register. · Intermittently the wrong selected media is played. · Noises (pops and cracks) for AM/FM. · Audio controls are locked out after using Voice Recognition (VR). · iPod will not resume playing after phone call. · iPod ?Repeat? function is not turned on. · iPod songs not accessible through VR without ?genre?. · iPod shuffle does not continue after ignition cycle. · Not able to restore to default setting. · Potential for battery draw on E-Call function. · Steering wheel control seek up/down function not working. · Steering wheel control press and hold skipping channels. · Intermittently the wrong pop-ups or displays are shown. · Intermittently the phone or media will freeze. · Presets or clock setting are lost after software updates. · Climate ON/OFF pop-up will not longer appear. · Cannot change media source to Disc. · Wrong EQ setting being used. · Mute function not working correctly. · No audio on phone calls.
18-012-162017-10-13. Service bulletin. BACK OVER PREVENTION; EXTERIOR LIGHTING; SERVICE BRAKES, HYDRAULIC; FUEL SYSTEM, GASOLINE; FUEL SYSTEM, DIESEL; STRUCTURE; ELECTRICAL SYSTEM. Flash: 3.0L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. It also involves the cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 and/or Catalyst Temperature Sensor if necessary depending on Diagnostic Trouble Codes (DTCs) that may have set.SYMPTOM/CONDITION:A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Codes may have been set: · P1296-00 - EGR Slow Response - Increasing Flow. P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection TimingControl.· P20C2-00 - Reductant Heater 3 Control Circuit Performance.· P1297-00 - EGR Slow Response - Decreasing Flow.· P0420-00 - Catalyst Efficiency (Bank 1).· P2237-00 - O2 Sensor 1/1 Pump Cell Current Circuit Open.· P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. · U0422-00 - Implausible Data Received From Body Control Module. · P1E0C-00 - Empty Fuel Tank.· P2463-00 - Diesel Particulate Filter - Soot Accumulation. · P24A4-00 - Particulate Filter Restriction - Soot Accumulation Too High. · P241D-00 - Scr Inducement - Forced Engine Shutdown.· P204F-00 - Reductant System Performance· P20E9-00 - Reductant Pressure Too High.· P1288-00 - NOX Sensor 1/2 Zero Offset Too High.· P2002-00 - Diesel Particulate Filter Efficiency Below Threshold.· P2299-00 - Brake Pedal Position / Accelerator Pedal Position Incompatible.· P208B-00 - Reductant Pump 1 Control Performance.· P0087-00 - Fuel Rail Pressure Too Low.· P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1.· P225C-00 - NOX Sensor Performance - Signal Stuck High Bank 1 Sensor 1.· P225D-00 - NOX Sensor 1/1 Performance - Signal Stuck Low. P1289-00 - NOX Sensor 1/2 Zero Offset Too Low.· P2BA9-00 - NOX Exceedence - Insufficient Reagent Quali
5LC23DX9A$2017-10-13. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Load Floor Handle If you are in need of a load floor handle, please just order the handle, it is no longer necessary to replace the load floor assembly for a replacement load floor handle
08-054-162016-07-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and updating the radio software, if required. SYMPTOM/CONDITION: **Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.**
08-047-162016-07-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SUBJECT: Flash: RK4 Radio Enhancements OVERVIEW: This bulletin involves updating the radio's software. SYMPTOM/CONDITION: The customer may describe one of the following condition(s): · After initially using radio with USB, radio will suddenly not play using USB. · Track names are displayed twice in USB and Secure Digital (SD) media modes. · Intermittent audio streaming while using USB and SD media devices.
08-029-16 REV. A2016-07-14. Service bulletin. EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:WIRING. SUBJECT: Accessory Kit to Enhance Flat Tow Performance SYMPTOM/CONDITION: The customer may describe that their vehicle shakes or bounces while being flat towed.
D-16-012016-07-14. Service bulletin. SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER. HYDRAULIC CLUTCH MASTER CYLINDER/RESERVOIR HOSE (X62)-2013-2015 DODGE DART AND 2014-2015 JEEP CHEROKEE.
08-047-162016-07-07. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SUBJECT: Flash: RK4 Radio Enhancements OVERVIEW: This bulletin involves updating the radio's software. SYMPTOM/CONDITION: The customer may describe one of the following condition(s): • After initially using radio with USB, radio will suddenly not play using USB. • Track names are displayed twice in USB and Secure Digital (SD) media modes. • Intermittent audio streaming while using USB and SD media devices.
08-006-162016-07-07. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. OVERVIEW: This bulletin involves updating the radio's software SYMPTOM/CONDITION: The customer may notice one or more of the following: • **Enhancements to software to correct an issue with the heated seat icon showing up in blue and the heated steering wheel icon remaining a constant red when off instead of grey induced by 15.24.00 flash.** • During an ignition cycle, there is loss of functionality to play from the list of media sources: USB (Universal Serial Bus)/SD (Secure Digital) Card/Bluetooth streaming device. • Intermittently missing tracks on USB/SD Card media modes. • Potential for inoperative or blank radio display. • Radio displays message “Please insert update USB”.
08-006-16 REV. B2016-07-07. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUBJECT: RA2 RG2 RJ2 Radio Enhancements OVERVIEW: This bulletin involves updating the radio's software
18-042-162016-06-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-18-023-15-C2016-06-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). SUMMARY TO BE PROVIDED ON A FUTURE DATE.
21-021-142016-06-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
21-017-142016-06-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
21-017-14REV.A2016-06-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
21-012-142016-06-02. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
21-011-13REV.A2016-06-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.