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Service bulletins for the 2017 Jeep Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

257 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
23-005-21 Rev. A2021-06-28. Service bulletin. STRUCTURE; EQUIPMENT. Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.
W20 Combo Phase42021-05-24. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
S1908000028 Rev.2020-12-28. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. (Rev. A) Power Inverter Load Ratings
10-001-202020-11-30. Service bulletin. SEATS; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Airbag Warning Lamp (AWL) Illuminated B0028-13 and B0020-13 This bulletin involves inspecting and installing a jumper harness in the front seats if needed. Customers may experience a AWL illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in memory:B0028-13 - Right Side Seat Deployment Squib 1 - Circuit Open. B0020-13 - Left Side Seat Deployment Squib 1 - Circuit Open.
90036372020-09-28. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
90039682020-08-24. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER. CONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet. CONDITION 2: For stock at the dealership of the below Part Number level or older ONLY, use kit 68447796A$ to change the desiccant BAG and the desiccant bag access PLUG before installing the Cooler on the vehicle. 52014588AD level and older only. 52014609AC level and older only. 52014632AC level and older only. 52014797AG level and older only. 52014948AE level and older only. 52014978AF level and older only.
S17210000162020-07-27. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Service 4wd Light On, Message AWD System Service Required
23-015-202020-05-26. Service bulletin. STRUCTURE; EQUIPMENT. Disinfectant Solution Recommended for COVID-19
08-049-202020-05-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
S18230000532020-05-26. Service bulletin. STRUCTURE; EQUIPMENT. Water Leak On Floor Near A Pillar
08-027-202020-05-26. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. 2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0300 - Multiple Cylinder Misfire P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. Some customers may also experience the following condition:Rough running engine.
08-027-202020-05-18. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:IGNITION. 2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thatone or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0300 - Multiple Cylinder Misfire P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. Some customers may also experience the following condition:Rough running engine.
S18080000722020-05-18. Service bulletin. EQUIPMENT. No Start, Keyless Button Only Goes To Accessory, 3rd Brake Lamp And Left Rear Tail Lamp Dim
S20080000132020-04-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Key Programming, Security Pin Request, Pin Invalid
08-111-19 REV. A2020-01-21. Service bulletin. EQUIPMENT:ELECTRICAL. RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
31-005-192019-12-16. Service bulletin. EQUIPMENT; STRUCTURE. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-003-192019-12-16. Service bulletin. EQUIPMENT. Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
08-111-192019-12-16. Service bulletin. EQUIPMENT. RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
D-19-252019-12-16. Service bulletin. EQUIPMENT. RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
VB3 REV12019-12-16. Service bulletin. EQUIPMENT. Revised Customer Satisfaction Notification VB3 ? Navigation Flash
90041442019-12-02. Service bulletin. EQUIPMENT. RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information.
08-089-192019-10-28. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.
90032202019-10-28. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
90037492018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, return the vehicle to the customer. If there are any questions or concerns or the vehicle has been in for repair for the same radio concern more than once, please call Rick Gordon at Cell (248) 630- 6281. If no response in 15 minutes, proceed with repair.
90025192018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.