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Service bulletin 10-001-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10183086
Published by NHTSA2020-11-30
Manufacturer's number10-001-20
Manufacturer's date2020-10-17
NHTSA componentSEATS; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

NHTSA's summary

Airbag Warning Lamp (AWL) Illuminated B0028-13 and B0020-13 This bulletin involves inspecting and installing a jumper harness in the front seats if needed. Customers may experience a AWL illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in memory:B0028-13 - Right Side Seat Deployment Squib 1 - Circuit Open. B0020-13 - Left Side Seat Deployment Squib 1 - Circuit Open.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Seats

Trouble codes named

B0020, B0028

Vehicles listed
CHRYSLER 2002015, 2016, 2017
JEEP CHEROKEE2014, 2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20176632017-12-22. Accessories
17V8240002017-12-21. EQUIPMENT
17V5430002017-08-31. EQUIPMENT:OTHER:LABELS; WHEELS:RIM
20163932016-08-10. Seats And Restraints
16V5900002016-08-10. SEATS:MID/REAR ASSEMBLY; SEATS
16V1140002016-02-26. AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION; SEATS
20155882015-12-09. Accessories
15V4610002015-07-23. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
20152712015-06-17. Accessories
20142072014-06-04. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

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