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Service bulletin VB3 REV1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10169207
Published by NHTSA2019-12-16
Manufacturer's numberVB3 REV1
Manufacturer's date2019-11-21
NHTSA componentEQUIPMENT

NHTSA's summary

Revised Customer Satisfaction Notification VB3 ? Navigation Flash

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
CHRYSLER 2002015, 2016, 2017
CHRYSLER 3002015, 2016
CHRYSLER PACIFICA2017
DODGE CHALLENGER2015, 2016
DODGE CHARGER2015, 2016
DODGE DURANGO2014, 2015, 2016, 2017
JEEP CHEROKEE2014, 2015, 2016, 2017, 2018
JEEP GRAND CHEROKEE2014, 2015, 2016, 2017
RAM 15002013, 2014, 2015, 2016, 2017
RAM 25002013, 2014, 2015, 2016, 2017
RAM 35002013, 2014, 2015, 2016, 2017
RAM 45002013, 2014, 2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V8760002025-12-17. EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
20183962018-07-27. Accessories
18V3950002018-06-14. EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
20182302018-05-03. Accessories
20176632017-12-22. Accessories
17V8240002017-12-21. EQUIPMENT
17V5430002017-08-31. EQUIPMENT:OTHER:LABELS; WHEELS:RIM
17V3750002017-06-13. EQUIPMENT:OTHER:LABELS
16V6860002016-09-23. EQUIPMENT
20162142016-05-12. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
91002762024-01-16. Service bulletin. Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
91002292024-01-08. Service bulletin. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
91002632023-12-18. Service bulletin. Dynamic Sensor Prior to replacing this part, please ensure all the pre-diagnostic & diagnostic procedures have been completed with emphasis on wiring and connector integrity. If codes C006A-28, U0125-00, or C006A-46 are present, warranty analysis suggests a high likelihood of an intermittent connection at or near the wiring connector, especially if the vehicle is a pursuit variant. Please verify wiring per diagnostic procedures, as well as removal & installation guidance called out in the service manual before replacement.
Recall06A2023-10-30. Service bulletin. Emissions Recall 06A - Vehicle Emission Control Information Label
931202023-10-02. Service bulletin. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
930232023-10-02. Service bulletin. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
ZD72023-09-25. Service bulletin. Customer Satisfaction Notification ZD7 - Radio Software update
91001962023-09-25. Service bulletin. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
ReferenceZD72023-08-21. Service bulletin. Customer Satisfaction Notification ZD7 - Radio Software Update
BulletinA2023-07-31. Service bulletin. Customer Satisfaction Notification ZD7 - Radio Software Update