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Service bulletin 9003968

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10178609
Published by NHTSA2020-08-24
Manufacturer's number9003968
Manufacturer's date2020-07-01
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER

NHTSA's summary

CONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet. CONDITION 2: For stock at the dealership of the below Part Number level or older ONLY, use kit 68447796A$ to change the desiccant BAG and the desiccant bag access PLUG before installing the Cooler on the vehicle. 52014588AD level and older only. 52014609AC level and older only. 52014632AC level and older only. 52014797AG level and older only. 52014948AE level and older only. 52014978AF level and older only.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Heating and air conditioning

Vehicles listed
CHRYSLER 2002015, 2016, 2017
DODGE RAM 15002011, 2012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 25002011, 2012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 35002012 (the catalog's model; the bulletin names a series or trim of it)
JEEP CHEROKEE2014, 2015, 2016, 2017, 2018
RAM 15002013, 2014, 2015, 2016, 2017, 2018, 2019
RAM 25002013
RAM 35002013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V2980002025-05-08. AIR BAGS; ELECTRICAL SYSTEM:WIRING
23V3380002023-05-11. STRUCTURE:BODY:HATCHBACK/LIFTGATE; ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
19V5560002019-07-26. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
19V1420002019-02-28. ELECTRICAL SYSTEM:12V/24V/48V BATTERY
19V0510002019-01-24. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
18V5240002018-08-09. ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
18V3320002018-05-17. ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING
20182302018-05-03. Accessories
20176632017-12-22. Accessories
17V8240002017-12-21. EQUIPMENT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
1140722026-08-26. Service bulletin. MOTOR - WINDOW REGULATOR
1140732026-08-26. Service bulletin. MOTOR - WINDOW REGULATOR
08-292-262026-07-29. Service bulletin. Unable To Clear C1494-07 And C14A9-00 After 45A Recall Technicians may experience the following: SYMPTOM: ● wiTECH displays a mismatch error after performing recall 45A.
S26080000332026-07-23. Service bulletin. Cluster Message “To Operate Tailgate Shift to Park” Vehicle is In Park
03-002-262026-07-18. Service bulletin. Stop/Start Illuminated, 0x22 During Fork Wear Routine Technicians may experience the following: SYMPTOM: ● Negative response 0X22 after Recall 01C flash triggers one or more communication codes with controllers.
1130692026-07-08. Service bulletin. SWITCH – HEADLAMP
1130702026-07-08. Service bulletin. SWITCH – HEADLAMP
S1623000028 Rev. K2026-06-18. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.I2026-06-03. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
08-208-26 REV. A2026-05-20. Service bulletin. Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.